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Project: faVsco.js, menu
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Project: faVsco.js, menu
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AskJiminnyReportActivityServiceTest
iTerm2ShellEditViewSessionScriptsProfilesWindowHelplahl•-zshDOCKER0 81DEV (-zsh)O $82APP (-zsh)screenpipe*84-zshAdm1n@DXP4800PLUS-B5F8:~$cd/volume2/docker/polyglothsudodockercompose build[sudo] password for Admin:[+] Building 1.7s (11/11) FINISHED=> [lang-subsinternal]load builddefinition from Dockerfile=>transferring dockerfile:419B→ [lang-subs internal] load metadata for docker.io/library/python:3.12-slim=> [lang-subsinternal]loaddockerignore= => transferring context: 2B= [lang-subs 1/6] FROM docker.io/library/python:3.12-slim@sha256:9d3abd9fc11d06998ccdbdd93b4dd49b5ad7d67fcbbc11c016eb0eb2c2194891=>[lang-subsinternal]load build context=> transferringcontext: 17.29kB=> CACHED [lang-subs 2/6]RUNapt-getupdate && apt-get install-y --no-install-recommendsffmpeg&& rm-rf /var/lib/apt/lists/*=> CACHED [lang-subs 3/6]WORKDIR /app=> CACHED [lang-subs 4/6]COPY requirements.txt=> CACHED [Lang-subs 5/6] RUN pip install--no-cache-dir -r requirements.txt= [lang-subs 6/6] COPY lang_subs.py[lang-subs]exporting toimage= exportinglayers== writingimage sha256:e7b015a420bc2f4a949476ff04d4341276aa701947f508eee59469530f65ee83=>= naming to docker.io/library/polygloth-lang-subsAdm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloth$sudo rm -rf media/.lang_subs_cache/Sto.Para.5.S01E01Adm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloth$sudo./run.sh Sto.Para.5.S01E01.mkv --duration 300Video:Sto.Para.5.S01E01.mkvCache: /media/.lang_subs_cache/Sto.Para.5.S01E01[1/4] Extracting audio...Extracting audio (first 300s)...[2/4] Transcribing...Transcribing with large-v3...Warning: You are sending unauthenticated requests to the HF Hub. Pleaseset a HF_TOKEN to enable higher rate limits and faster downloads.6 segments[3/4] Annotating with Claude...Segments 0-5...[4/4] Rendering outputs...Written: /media/Sto.Para.5.S01E01.assWritten: /media/Sto.Para.5.S01E01.study.mdDone.Adm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloths Connection to [IP_ADDRESS] closed by remote host.Connection to [IP_ADDRESS] closed.lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ |100% <478•Fri 22 May 10:26:32T81-zshdocker:default0.050.050.950.050.050.050.0s0.050.050.0s0.[IP_ADDRESS].150.050.0s...
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FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& com FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& composer.json0 composer.lock0 dependency-checker.json0 dev.json= ids tytlE infection.json.distM-INSTALL.mdM+ INTERNAL_WEBHOOK_SETUP.mdEjiminny storageM+licenses.mom Makerileраскаqе-lock. sonE phpstan.neon.dist= phostan-baseline.neon<› phounit.xmliTe raw sal querv.saML README.mdso sonar-oroiect.oropertiesE test.py<> Untited Diadram.xmlI vetur.config.jsMJ WEBHOOK FILTERING IMPLEMENTATION.mo› ib External Librariesv = Scratches and Consolesv D Database ConsolesVASUA console (EU]A DEAL RISKS [EU]A DI [EU]A EU (EU]v A jiminny@localhostA console ljiminny@localhost]A DI [jiminny@localhost]A HS_local [jiminny@localhost]A SF [iiminny@localhostl& zoho dev liminny@localhostV A PRODA console (PROD]A console_1 [PROD]A DI (PROD]> ДOAA QAI> A QAI PRODSTAGINGA console [STAGINGIA console 1 [STAGiNG)#uranus STAGINGI>• Extensions) M Scratches• rli zz May 10-20.34Propnetcllent.onpcetalAcuivity lypeviarropnetservice.onp© SyncRe© GenerateAiActivityTypewsnaredsyncrieldsIrait.onowsyncermrieldstrait.ongC) FieldRepository.phpActivityPlaybookTrait.php© ImportMetadata.php© CrmHelyclass GenerateAiActivityTypeServiceprivate function processAlActivityTypeResponse(arnay Scontent, $activityType = $this->playbookCategoryRepository->findByGr‹$content['ai_activity_type'],sgroupif ($activityType === null) {$this->processingStateManager->setSkipped(sactivity->getldo,state: ActivityProcessingStateManager::STATE_AI_ACTI\sthns->loqger->intolrciHuD• ' Vetected Al ACtIvITY'activity' => Sactivity->getUuid(),sthis->loalolatadod Sactivity.isDetected: "No')return:Sthis-›activityRepository->update(Sactivity, I'playbook_category_id' = $activityType->getId(),151153$this->LogToDatadog(Sactivity,isDetected: IVec1)*$this->processingStateManager->setFinished($activity->getId(),state: ActivityProcessingStateManager::STATE_AI_ACTIVITY.);private function loaToDatadog(Activity Sactivity. string SisDet• • C0, Chat:= Cowork" Code+ New chat6 Projects8 Artifactse CustomizePinnedO Bu garian cit zenshio aoolication orcDawarich location tracking projectKecents• Screenpipe module not found error• Interactive language learning throus• Recent love experiences• Cities visited this year• Did I drive today• Last visit to Lovech• Monthlv spending breakdown and re• Swimming visits this vear• Screenpipe prune database vacuum e• Marking text locations in Screenpipe• Updating packages in Laravel• Screenpipe data sync and retention n• Screenpipe svnc script failing after reO Hubsnot BadRequest headers debug.• Monthly expense tracking• Exporting transaction data from No• @ How much have I spent for groc.• April 2026 spending by category• Code diff review@ HubSoot rate limit imolementation stiScreenpipe module not found errornode: prefix for built-in modules) requires Node 14.18+ / 16+, and your stack trace(internal/modules/cis/loader. is:880.old npm ERR! format. npx cache path_npx/47357/ ) 1s Classic Node 12.X.Check what you've got:bashnode -vwhach nodeI'd bet on v12.x. Fix by upgrading. If you're on nvm:nvm install 20nvm alias default 20nvm use 20homedrew.brew upgrade nodeIf neither, install nvm — it's the cleanest way to manage Node on the Mac, especially since youswitch between work projects.After upgrading, clear the stale npx cache before retrying so it doesn't reuse the broken install:~/.прm/_прхreenpipealatest record --disable-audio --ignored-windows "Boosteroid" --retention-davsOne thing worth noting — your Jiminny Laravel work probably runs on a specific Nodeversion via the project's nvmrc or package. json engines field. Upgrading thesystem/default Node shouldn't break that as long as nvm respects the project pin, but worth asanity check (yarn install/ npm install in the app repo after upgrading).*Write a message.Relaunch to updatelK lukas. ProOpus 4.7 AdaptiveCiaudo ic Aand can make mistakas Plesco doublo-chork rocnoncod...
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FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& com FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& composer.json0 composer.lock0 dependency-checker.json0 dev.json= ids tytlE infection.json.distM-INSTALL.mdM+ INTERNAL_WEBHOOK_SETUP.mdEjiminny storageM+licenses.mom Makerileраскаqе-lock. sonE phpstan.neon.dist= phostan-baseline.neon<› phounit.xmliTe raw sal querv.saML README.mdso sonar-oroiect.oropertiesE test.py<> Untited Diadram.xmlI vetur.config.jsMJ WEBHOOK FILTERING IMPLEMENTATION.mo› ib External Librariesv = Scratches and Consolesv D Database ConsolesVASUA console (EU]A DEAL RISKS [EU]A DI [EU]A EU (EU]v A jiminny@localhostA console ljiminny@localhost]A DI [jiminny@localhost]A HS_local [jiminny@localhost]A SF [iiminny@localhostl& zoho dev liminny@localhostV A PRODA console (PROD]A console_1 [PROD]A DI (PROD]> ДOAA QAI> A QAI PRODSTAGINGA console [STAGINGIA console 1 [STAGiNG)#uranus STAGINGI>• Extensions) M Scratches• rli zz May 10-20.34Propnetcllent.onpcetalAcuivity lypeviarropnetservice.onp© SyncRe© GenerateAiActivityTypewsnaredsyncrieldsIrait.onowsyncermrieldstrait.ongC) FieldRepository.phpActivityPlaybookTrait.php© ImportMetadata.php© CrmHelyclass GenerateAiActivityTypeServiceprivate function processAlActivityTypeResponse(arnay Scontent, $activityType = $this->playbookCategoryRepository->findByGr‹$content['ai_activity_type'],sgroupif ($activityType === null) {$this->processingStateManager->setSkipped(sactivity->getldo,state: ActivityProcessingStateManager::STATE_AI_ACTI\sthns->loqger->intolrciHuD• ' Vetected Al ACtIvITY'activity' => Sactivity->getUuid(),sthis->loalolatadod Sactivity.isDetected: "No')return:Sthis-›activityRepository->update(Sactivity, I'playbook_category_id' = $activityType->getId(),151153$this->LogToDatadog(Sactivity,isDetected: IVec1)*$this->processingStateManager->setFinished($activity->getId(),state: ActivityProcessingStateManager::STATE_AI_ACTIVITY.);private function loaToDatadog(Activity Sactivity. string SisDet• • C0, Chat:= Cowork" Code+ New chat6 Projects8 Artifactse CustomizePinnedO Bu garian cit zenshio aoolication orcDawarich location tracking projectKecents• Screenpipe module not found error• Interactive language learning throus• Recent love experiences• Cities visited this year• Did I drive today• Last visit to Lovech• Monthlv spending breakdown and re• Swimming visits this vear• Screenpipe prune database vacuum e• Marking text locations in Screenpipe• Updating packages in Laravel• Screenpipe data sync and retention n• Screenpipe svnc script failing after reO Hubsnot BadRequest headers debug.• Monthly expense tracking• Exporting transaction data from No• @ How much have I spent for groc.• April 2026 spending by category• Code diff review@ HubSoot rate limit imolementation stiScreenpipe module not found errornode: prefix for built-in modules) requires Node 14.18+ / 16+, and your stack trace(internal/modules/cis/loader. is:880.old npm ERR! format. npx cache path_npx/47357/ ) 1s Classic Node 12.X.Check what you've got:bashnode -vwhach nodeI'd bet on v12.x. Fix by upgrading. If you're on nvm:nvm install 20nvm alias default 20nvm use 20homedrew.brew upgrade nodeIf neither, install nvm — it's the cleanest way to manage Node on the Mac, especially since youswitch between work projects.After upgrading, clear the stale npx cache before retrying so it doesn't reuse the broken install:~/.прm/_прхreenpipealatest record --disable-audio --ignored-windows "Boosteroid" --retention-davsOne thing worth noting — your Jiminny Laravel work probably runs on a specific Nodeversion via the project's nvmrc or package. json engines field. Upgrading thesystem/default Node shouldn't break that as long as nvm respects the project pin, but worth asanity check (yarn install/ npm install in the app repo after upgrading).*Write a message.Relaunch to updatelK lukas. ProOpus 4.7 AdaptiveCiaudo ic Aand can make mistakas Plesco doublo-chork rocnoncod...
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faVsco.js – Activity.php
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"bounds":{"left":0.42785904,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"bounds":{"left":0.43650267,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"bounds":{"left":0.4474734,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"bounds":{"left":0.45611703,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open Query Execution Settings…","depth":4,"bounds":{"left":0.46476063,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"In-Editor Results","depth":4,"bounds":{"left":0.47573137,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tx: Auto","depth":4,"bounds":{"left":0.4867021,"top":0.09896249,"width":0.024268618,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel Running Statements","depth":4,"bounds":{"left":0.51329786,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Playground","depth":4,"bounds":{"left":0.5242686,"top":0.09896249,"width":0.029587766,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"jiminny","depth":4,"bounds":{"left":0.70611703,"top":0.09896249,"width":0.02825798,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& com FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& composer.json0 composer.lock0 dependency-checker.json0 dev.json= ids tytlE infection.json.distM-INSTALL.mdM+ INTERNAL_WEBHOOK_SETUP.mdEjiminny storageM+licenses.mom Makerileраскаqе-lock. sonE phpstan.neon.dist= phostan-baseline.neon<› phounit.xmliTe raw sal querv.saML README.mdso sonar-oroiect.oropertiesE test.py<> Untited Diadram.xmlI vetur.config.jsMJ WEBHOOK FILTERING IMPLEMENTATION.mo› ib External Librariesv = Scratches and Consolesv D Database ConsolesVASUA console (EU]A DEAL RISKS [EU]A DI [EU]A EU (EU]v A jiminny@localhostA console ljiminny@localhost]A DI [jiminny@localhost]A HS_local [jiminny@localhost]A SF [iiminny@localhostl& zoho dev liminny@localhostV A PRODA console (PROD]A console_1 [PROD]A DI (PROD]> ДOAA QAI> A QAI PRODSTAGINGA console [STAGINGIA console 1 [STAGiNG)#uranus STAGINGI>• Extensions) M Scratches• rli zz May 10-20.34Propnetcllent.onpcetalAcuivity lypeviarropnetservice.onp© SyncRe© GenerateAiActivityTypewsnaredsyncrieldsIrait.onowsyncermrieldstrait.ongC) FieldRepository.phpActivityPlaybookTrait.php© ImportMetadata.php© CrmHelyclass GenerateAiActivityTypeServiceprivate function processAlActivityTypeResponse(arnay Scontent, $activityType = $this->playbookCategoryRepository->findByGr‹$content['ai_activity_type'],sgroupif ($activityType === null) {$this->processingStateManager->setSkipped(sactivity->getldo,state: ActivityProcessingStateManager::STATE_AI_ACTI\sthns->loqger->intolrciHuD• ' Vetected Al ACtIvITY'activity' => Sactivity->getUuid(),sthis->loalolatadod Sactivity.isDetected: "No')return:Sthis-›activityRepository->update(Sactivity, I'playbook_category_id' = $activityType->getId(),151153$this->LogToDatadog(Sactivity,isDetected: IVec1)*$this->processingStateManager->setFinished($activity->getId(),state: ActivityProcessingStateManager::STATE_AI_ACTIVITY.);private function loaToDatadog(Activity Sactivity. string SisDet• • C0, Chat:= Cowork" Code+ New chat6 Projects8 Artifactse CustomizePinnedO Bu garian cit zenshio aoolication orcDawarich location tracking projectKecents• Screenpipe module not found error• Interactive language learning throus• Recent love experiences• Cities visited this year• Did I drive today• Last visit to Lovech• Monthlv spending breakdown and re• Swimming visits this vear• Screenpipe prune database vacuum e• Marking text locations in Screenpipe• Updating packages in Laravel• Screenpipe data sync and retention n• Screenpipe svnc script failing after reO Hubsnot BadRequest headers debug.• Monthly expense tracking• Exporting transaction data from No• @ How much have I spent for groc.• April 2026 spending by category• Code diff review@ HubSoot rate limit imolementation stiScreenpipe module not found errornode: prefix for built-in modules) requires Node 14.18+ / 16+, and your stack trace(internal/modules/cis/loader. is:880.old npm ERR! format. npx cache path_npx/47357/ ) 1s Classic Node 12.X.Check what you've got:bashnode -vwhach nodeI'd bet on v12.x. Fix by upgrading. If you're on nvm:nvm install 20nvm alias default 20nvm use 20homedrew.brew upgrade nodeIf neither, install nvm — it's the cleanest way to manage Node on the Mac, especially since youswitch between work projects.After upgrading, clear the stale npx cache before retrying so it doesn't reuse the broken install:~/.прm/_прхreenpipealatest record --disable-audio --ignored-windows "Boosteroid" --retention-davsOne thing worth noting — your Jiminny Laravel work probably runs on a specific Nodeversion via the project's nvmrc or package. json engines field. Upgrading thesystem/default Node shouldn't break that as long as nvm respects the project pin, but worth asanity check (yarn install/ npm install in the app repo after upgrading).*Write a message.Relaunch to updatelK lukas. ProOpus 4.7 AdaptiveCiaudo ic Aand can make mistakas Plesco doublo-chork rocnoncod...
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FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& com FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& composer.json0 composer.lock0 dependency-checker.json0 dev.json= ids tytlE infection.json.distM-INSTALL.mdM+ INTERNAL_WEBHOOK_SETUP.mdEjiminny storageM+licenses.mom Makerileраскаqе-lock. sonE phpstan.neon.dist= phostan-baseline.neon<› phounit.xmliTe raw sal querv.saML README.mdso sonar-oroiect.oropertiesE test.py<> Untited Diadram.xmlI vetur.config.jsMJ WEBHOOK FILTERING IMPLEMENTATION.mo› ib External Librariesv = Scratches and Consolesv D Database ConsolesVASUA console (EU]A DEAL RISKS [EU]A DI [EU]A EU (EU]v A jiminny@localhostA console ljiminny@localhost]A DI [jiminny@localhost]A HS_local [jiminny@localhost]A SF [iiminny@localhostl& zoho dev liminny@localhostV A PRODA console (PROD]A console_1 [PROD]A DI (PROD]> ДOAA QAI> A QAI PRODSTAGINGA console [STAGINGIA console 1 [STAGiNG)#uranus STAGINGI>• Extensions) M Scratches• rli zz May 10-20.34Propnetcllent.onpcetalAcuivity lypeviarropnetservice.onp© SyncRe© GenerateAiActivityTypewsnaredsyncrieldsIrait.onowsyncermrieldstrait.ongC) FieldRepository.phpActivityPlaybookTrait.php© ImportMetadata.php© CrmHelyclass GenerateAiActivityTypeServiceprivate function processAlActivityTypeResponse(arnay Scontent, $activityType = $this->playbookCategoryRepository->findByGr‹$content['ai_activity_type'],sgroupif ($activityType === null) {$this->processingStateManager->setSkipped(sactivity->getldo,state: ActivityProcessingStateManager::STATE_AI_ACTI\sthns->loqger->intolrciHuD• ' Vetected Al ACtIvITY'activity' => Sactivity->getUuid(),sthis->loalolatadod Sactivity.isDetected: "No')return:Sthis-›activityRepository->update(Sactivity, I'playbook_category_id' = $activityType->getId(),151153$this->LogToDatadog(Sactivity,isDetected: IVec1)*$this->processingStateManager->setFinished($activity->getId(),state: ActivityProcessingStateManager::STATE_AI_ACTIVITY.);private function loaToDatadog(Activity Sactivity. string SisDet• • C0, Chat:= Cowork" Code+ New chat6 Projects8 Artifactse CustomizePinnedO Bu garian cit zenshio aoolication orcDawarich location tracking projectKecents• Screenpipe module not found error• Interactive language learning throus• Recent love experiences• Cities visited this year• Did I drive today• Last visit to Lovech• Monthlv spending breakdown and re• Swimming visits this vear• Screenpipe prune database vacuum e• Marking text locations in Screenpipe• Updating packages in Laravel• Screenpipe data sync and retention n• Screenpipe svnc script failing after reO Hubsnot BadRequest headers debug.• Monthly expense tracking• Exporting transaction data from No• @ How much have I spent for groc.• April 2026 spending by category• Code diff review@ HubSoot rate limit imolementation stiScreenpipe module not found errornode: prefix for built-in modules) requires Node 14.18+ / 16+, and your stack trace(internal/modules/cis/loader. is:880.old npm ERR! format. npx cache path_npx/47357/ ) 1s Classic Node 12.X.Check what you've got:bashnode -vwhach nodeI'd bet on v12.x. Fix by upgrading. If you're on nvm:nvm install 20nvm alias default 20nvm use 20homedrew.brew upgrade nodeIf neither, install nvm — it's the cleanest way to manage Node on the Mac, especially since youswitch between work projects.After upgrading, clear the stale npx cache before retrying so it doesn't reuse the broken install:~/.прm/_прхreenpipealatest record --disable-audio --ignored-windows "Boosteroid" --retention-davsOne thing worth noting — your Jiminny Laravel work probably runs on a specific Nodeversion via the project's nvmrc or package. json engines field. Upgrading thesystem/default Node shouldn't break that as long as nvm respects the project pin, but worth asanity check (yarn install/ npm install in the app repo after upgrading).*Write a message.Relaunch to updatelK lukas. ProOpus 4.7 AdaptiveCiaudo ic Aand can make mistakas Plesco doublo-chork rocnoncod...
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Project: faVsco.js, menu
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return 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'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? 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'' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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Highlighted Error","depth":4,"bounds":{"left":0.72140956,"top":0.12210695,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.7287234,"top":0.12210695,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return 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'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? 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'' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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Highlighted Error","depth":4,"bounds":{"left":0.72140956,"top":0.12210695,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.7287234,"top":0.12210695,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"bounds":{"left":0.42785904,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"bounds":{"left":0.43650267,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"bounds":{"left":0.4474734,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === 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where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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204413969210121231
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8179532969745786684
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"bounds":{"left":0.42785904,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"bounds":{"left":0.43650267,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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Project: faVsco.js, menu
master, menu
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master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'...
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[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"master, menu","depth":5,"on_screen":true,"help_text":"Git Branch: master<br/>74 incoming commits<br/>","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"AskJiminnyReportActivityServiceTest","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 'AskJiminnyReportActivityServiceTest'","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Debug 'AskJiminnyReportActivityServiceTest'","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
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Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
iTerm2ShellEditViewSessionScriptsProfilesWindowHelplahl•-zshDOCKER0 81DEV (-zsh)O $82APP (-zsh)screenpipe*84-zshAdm1n@DXP4800PLUS-B5F8:~$cd/volume2/docker/polyglothsudodockercompose build[sudo] password for Admin:[+] Building 1.7s (11/11) FINISHED=> [lang-subsinternal]load builddefinition from Dockerfile=>transferring dockerfile:419B→ [lang-subs internal] load metadata for docker.io/library/python:3.12-slim=> [lang-subsinternal]loaddockerignore= => transferring context: 2B= [lang-subs 1/6] FROM docker.io/library/python:3.12-slim@sha256:9d3abd9fc11d06998ccdbdd93b4dd49b5ad7d67fcbbc11c016eb0eb2c2194891=>[lang-subsinternal]load build context=> transferringcontext: 17.29kB=> CACHED [lang-subs 2/6]RUNapt-getupdate && apt-get install-y --no-install-recommendsffmpeg&& rm-rf /var/lib/apt/lists/*=> CACHED [lang-subs 3/6]WORKDIR /app=> CACHED [lang-subs 4/6]COPY requirements.txt=> CACHED [Lang-subs 5/6] RUN pip install--no-cache-dir -r requirements.txt= [lang-subs 6/6] COPY lang_subs.py[lang-subs]exporting toimage= exportinglayers== writingimage sha256:e7b015a420bc2f4a949476ff04d4341276aa701947f508eee59469530f65ee83=>= naming to docker.io/library/polygloth-lang-subsAdm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloth$sudo rm -rf media/.lang_subs_cache/Sto.Para.5.S01E01Adm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloth$sudo./run.sh Sto.Para.5.S01E01.mkv --duration 300Video:Sto.Para.5.S01E01.mkvCache: /media/.lang_subs_cache/Sto.Para.5.S01E01[1/4] Extracting audio...Extracting audio (first 300s)...[2/4] Transcribing...Transcribing with large-v3...Warning: You are sending unauthenticated requests to the HF Hub. Pleaseset a HF_TOKEN to enable higher rate limits and faster downloads.6 segments[3/4] Annotating with Claude...Segments 0-5...[4/4] Rendering outputs...Written: /media/Sto.Para.5.S01E01.assWritten: /media/Sto.Para.5.S01E01.study.mdDone.Adm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloths Connection to [IP_ADDRESS] closed by remote host.Connection to [IP_ADDRESS] closed.lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ |100% <478•Fri 22 May 10:26:32T81-zshdocker:default0.050.050.950.050.050.050.0s0.050.050.0s0.[IP_ADDRESS].150.050.0s...
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Project: faVsco.js, menu
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Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
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FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& composer.json0 composer.lock0 dependency-checker.json0 dev.json= ids tytlE infection.json.distM-INSTALL.mdM+ INTERNAL_WEBHOOK_SETUP.mdEjiminny storageM+licenses.mom Makerileраскаqе-lock. sonE phpstan.neon.dist= phostan-baseline.neon<› phounit.xmliTe raw sal querv.saML README.mdso sonar-oroiect.oropertiesE test.py<> Untited Diadram.xmlI vetur.config.jsMJ WEBHOOK FILTERING IMPLEMENTATION.mo› ib External Librariesv = Scratches and Consolesv D Database ConsolesVASUA console (EU]A DEAL RISKS [EU]A DI [EU]A EU (EU]v A jiminny@localhostA console ljiminny@localhost]A DI [jiminny@localhost]A HS_local [jiminny@localhost]A SF [iiminny@localhostl& zoho dev liminny@localhostV A PRODA console (PROD]A console_1 [PROD]A DI (PROD]> ДOAA QAI> A QAI PRODSTAGINGA console [STAGINGIA console 1 [STAGiNG)#uranus STAGINGI>• Extensions) M Scratches• rli zz May 10-20.34Propnetcllent.onpcetalAcuivity lypeviarropnetservice.onp© SyncRe© GenerateAiActivityTypewsnaredsyncrieldsIrait.onowsyncermrieldstrait.ongC) FieldRepository.phpActivityPlaybookTrait.php© ImportMetadata.php© CrmHelyclass GenerateAiActivityTypeServiceprivate function processAlActivityTypeResponse(arnay Scontent, $activityType = $this->playbookCategoryRepository->findByGr‹$content['ai_activity_type'],sgroupif ($activityType === null) {$this->processingStateManager->setSkipped(sactivity->getldo,state: ActivityProcessingStateManager::STATE_AI_ACTI\sthns->loqger->intolrciHuD• ' Vetected Al ACtIvITY'activity' => Sactivity->getUuid(),sthis->loalolatadod Sactivity.isDetected: "No')return:Sthis-›activityRepository->update(Sactivity, I'playbook_category_id' = $activityType->getId(),151153$this->LogToDatadog(Sactivity,isDetected: IVec1)*$this->processingStateManager->setFinished($activity->getId(),state: ActivityProcessingStateManager::STATE_AI_ACTIVITY.);private function loaToDatadog(Activity Sactivity. string SisDet• • C0, Chat:= Cowork" Code+ New chat6 Projects8 Artifactse CustomizePinnedO Bu garian cit zenshio aoolication orcDawarich location tracking projectKecents• Screenpipe module not found error• Interactive language learning throus• Recent love experiences• Cities visited this year• Did I drive today• Last visit to Lovech• Monthlv spending breakdown and re• Swimming visits this vear• Screenpipe prune database vacuum e• Marking text locations in Screenpipe• Updating packages in Laravel• Screenpipe data sync and retention n• Screenpipe svnc script failing after reO Hubsnot BadRequest headers debug.• Monthly expense tracking• Exporting transaction data from No• @ How much have I spent for groc.• April 2026 spending by category• Code diff review@ HubSoot rate limit imolementation stiScreenpipe module not found errornode: prefix for built-in modules) requires Node 14.18+ / 16+, and your stack trace(internal/modules/cis/loader. is:880.old npm ERR! format. npx cache path_npx/47357/ ) 1s Classic Node 12.X.Check what you've got:bashnode -vwhach nodeI'd bet on v12.x. Fix by upgrading. If you're on nvm:nvm install 20nvm alias default 20nvm use 20homedrew.brew upgrade nodeIf neither, install nvm — it's the cleanest way to manage Node on the Mac, especially since youswitch between work projects.After upgrading, clear the stale npx cache before retrying so it doesn't reuse the broken install:~/.прm/_прхreenpipealatest record --disable-audio --ignored-windows "Boosteroid" --retention-davsOne thing worth noting — your Jiminny Laravel work probably runs on a specific Nodeversion via the project's nvmrc or package. json engines field. Upgrading thesystem/default Node shouldn't break that as long as nvm respects the project pin, but worth asanity check (yarn install/ npm install in the app repo after upgrading).*Write a message.Relaunch to updatelK lukas. ProOpus 4.7 AdaptiveCiaudo ic Aand can make mistakas Plesco doublo-chork rocnoncod...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open Query Execution Settings…","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"In-Editor Results","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tx: Auto","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel Running Statements","depth":4,"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Playground","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"jiminny","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"31","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"9","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"28","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"3","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"108","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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/Users/lukas/.screenpipe/data/data/2026-05-22/1779 /Users/lukas/.screenpipe/data/data/2026-05-22/1779440970956_m2.jpg...
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PhpStorm
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faVsco.js – Activity.php
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1
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NULL
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monitor_2
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NULL
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NULL
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NULL
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NULL
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections...
|
[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"bounds":{"left":0.025930852,"top":0.019952115,"width":0.03856383,"height":0.025538707},"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"master, menu","depth":5,"bounds":{"left":0.064494684,"top":0.019952115,"width":0.040226065,"height":0.025538707},"on_screen":true,"help_text":"Git Branch: master<br/>74 incoming commits<br/>","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"bounds":{"left":0.8081782,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-7429716278976468786
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-8636355650190325311
|
idle
|
hybrid
|
NULL
|
Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& composer.json0 composer.lock0 dependency-checker.json0 dev.json= ids tytlE infection.json.distM-INSTALL.mdM+ INTERNAL_WEBHOOK_SETUP.mdEjiminny storageM+licenses.mom Makerileраскаqе-lock. sonE phpstan.neon.dist= phostan-baseline.neon<› phounit.xmliTe raw sal querv.saML README.mdso sonar-oroiect.oropertiesE test.py<> Untited Diadram.xmlI vetur.config.jsMJ WEBHOOK FILTERING IMPLEMENTATION.mo› ib External Librariesv = Scratches and Consolesv D Database ConsolesVASUA console (EU]A DEAL RISKS [EU]A DI [EU]A EU (EU]v A jiminny@localhostA console ljiminny@localhost]A DI [jiminny@localhost]A HS_local [jiminny@localhost]A SF [iiminny@localhostl& zoho dev liminny@localhostV A PRODA console (PROD]A console_1 [PROD]A DI (PROD]> ДOAA QAI> A QAI PRODSTAGINGA console [STAGINGIA console 1 [STAGiNG)#uranus STAGINGI>• Extensions) M Scratches• rli zz May 10-20.34Propnetcllent.onpcetalAcuivity lypeviarropnetservice.onp© SyncRe© GenerateAiActivityTypewsnaredsyncrieldsIrait.onowsyncermrieldstrait.ongC) FieldRepository.phpActivityPlaybookTrait.php© ImportMetadata.php© CrmHelyclass GenerateAiActivityTypeServiceprivate function processAlActivityTypeResponse(arnay Scontent, $activityType = $this->playbookCategoryRepository->findByGr‹$content['ai_activity_type'],sgroupif ($activityType === null) {$this->processingStateManager->setSkipped(sactivity->getldo,state: ActivityProcessingStateManager::STATE_AI_ACTI\sthns->loqger->intolrciHuD• ' Vetected Al ACtIvITY'activity' => Sactivity->getUuid(),sthis->loalolatadod Sactivity.isDetected: "No')return:Sthis-›activityRepository->update(Sactivity, I'playbook_category_id' = $activityType->getId(),151153$this->LogToDatadog(Sactivity,isDetected: IVec1)*$this->processingStateManager->setFinished($activity->getId(),state: ActivityProcessingStateManager::STATE_AI_ACTIVITY.);private function loaToDatadog(Activity Sactivity. string SisDet• • C0, Chat:= Cowork" Code+ New chat6 Projects8 Artifactse CustomizePinnedO Bu garian cit zenshio aoolication orcDawarich location tracking projectKecents• Screenpipe module not found error• Interactive language learning throus• Recent love experiences• Cities visited this year• Did I drive today• Last visit to Lovech• Monthlv spending breakdown and re• Swimming visits this vear• Screenpipe prune database vacuum e• Marking text locations in Screenpipe• Updating packages in Laravel• Screenpipe data sync and retention n• Screenpipe svnc script failing after reO Hubsnot BadRequest headers debug.• Monthly expense tracking• Exporting transaction data from No• @ How much have I spent for groc.• April 2026 spending by category• Code diff review@ HubSoot rate limit imolementation stiScreenpipe module not found errornode: prefix for built-in modules) requires Node 14.18+ / 16+, and your stack trace(internal/modules/cis/loader. is:880.old npm ERR! format. npx cache path_npx/47357/ ) 1s Classic Node 12.X.Check what you've got:bashnode -vwhach nodeI'd bet on v12.x. Fix by upgrading. If you're on nvm:nvm install 20nvm alias default 20nvm use 20homedrew.brew upgrade nodeIf neither, install nvm — it's the cleanest way to manage Node on the Mac, especially since youswitch between work projects.After upgrading, clear the stale npx cache before retrying so it doesn't reuse the broken install:~/.прm/_прхreenpipealatest record --disable-audio --ignored-windows "Boosteroid" --retention-davsOne thing worth noting — your Jiminny Laravel work probably runs on a specific Nodeversion via the project's nvmrc or package. json engines field. Upgrading thesystem/default Node shouldn't break that as long as nvm respects the project pin, but worth asanity check (yarn install/ npm install in the app repo after upgrading).*Write a message.Relaunch to updatelK lukas. ProOpus 4.7 AdaptiveCiaudo ic Aand can make mistakas Plesco doublo-chork rocnoncod...
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PhpStorm
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faVsco.js – Activity.php
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1
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NULL
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monitor_1
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NULL
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NULL
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest...
|
[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"master, menu","depth":5,"on_screen":true,"help_text":"Git Branch: master<br/>74 incoming commits<br/>","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"AskJiminnyReportActivityServiceTest","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_expanded":false}]...
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5222591262487654398
|
-8636637129462003327
|
typing_pause
|
hybrid
|
NULL
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
iTerm2ShellEditViewSessionScriptsProfilesWindowHelplahl•-zshDOCKER0 81DEV (-zsh)O $82APP (-zsh)screenpipe*84-zshAdm1n@DXP4800PLUS-B5F8:~$cd/volume2/docker/polyglothsudodockercompose build[sudo] password for Admin:[+] Building 1.7s (11/11) FINISHED=> [lang-subsinternal]load builddefinition from Dockerfile=>transferring dockerfile:419B→ [lang-subs internal] load metadata for docker.io/library/python:3.12-slim=> [lang-subsinternal]loaddockerignore= => transferring context: 2B= [lang-subs 1/6] FROM docker.io/library/python:3.12-slim@sha256:9d3abd9fc11d06998ccdbdd93b4dd49b5ad7d67fcbbc11c016eb0eb2c2194891=>[lang-subsinternal]load build context=> transferringcontext: 17.29kB=> CACHED [lang-subs 2/6]RUNapt-getupdate && apt-get install-y --no-install-recommendsffmpeg&& rm-rf /var/lib/apt/lists/*=> CACHED [lang-subs 3/6]WORKDIR /app=> CACHED [lang-subs 4/6]COPY requirements.txt=> CACHED [Lang-subs 5/6] RUN pip install--no-cache-dir -r requirements.txt= [lang-subs 6/6] COPY lang_subs.py[lang-subs]exporting toimage= exportinglayers== writingimage sha256:e7b015a420bc2f4a949476ff04d4341276aa701947f508eee59469530f65ee83=>= naming to docker.io/library/polygloth-lang-subsAdm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloth$sudo rm -rf media/.lang_subs_cache/Sto.Para.5.S01E01Adm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloth$sudo./run.sh Sto.Para.5.S01E01.mkv --duration 300Video:Sto.Para.5.S01E01.mkvCache: /media/.lang_subs_cache/Sto.Para.5.S01E01[1/4] Extracting audio...Extracting audio (first 300s)...[2/4] Transcribing...Transcribing with large-v3...Warning: You are sending unauthenticated requests to the HF Hub. Pleaseset a HF_TOKEN to enable higher rate limits and faster downloads.6 segments[3/4] Annotating with Claude...Segments 0-5...[4/4] Rendering outputs...Written: /media/Sto.Para.5.S01E01.assWritten: /media/Sto.Para.5.S01E01.study.mdDone.Adm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloths Connection to [IP_ADDRESS] closed by remote host.Connection to [IP_ADDRESS] closed.lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ |100% <478•Fri 22 May 10:26:32T81-zshdocker:default0.050.050.950.050.050.050.0s0.050.050.0s0.[IP_ADDRESS].150.050.0s...
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/Users/lukas/.screenpipe/data/data/2026-05-22/1779 /Users/lukas/.screenpipe/data/data/2026-05-22/1779440939638_m2.jpg...
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PhpStorm
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faVsco.js – Activity.php
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1
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NULL
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monitor_2
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NULL
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NULL
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
More Actions
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Search Everywhere
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|
[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"bounds":{"left":0.025930852,"top":0.019952115,"width":0.03856383,"height":0.025538707},"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"master, menu","depth":5,"bounds":{"left":0.064494684,"top":0.019952115,"width":0.040226065,"height":0.025538707},"on_screen":true,"help_text":"Git Branch: master<br/>74 incoming commits<br/>","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"bounds":{"left":0.8081782,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"AskJiminnyReportActivityServiceTest","depth":6,"bounds":{"left":0.8234708,"top":0.019952115,"width":0.09208777,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 'AskJiminnyReportActivityServiceTest'","depth":6,"bounds":{"left":0.9155585,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Debug 'AskJiminnyReportActivityServiceTest'","depth":6,"bounds":{"left":0.9268617,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"More Actions","depth":6,"bounds":{"left":0.9381649,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"JetBrains AI","depth":5,"bounds":{"left":0.96609044,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Search Everywhere","depth":5,"bounds":{"left":0.9773936,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"IDE and Project Settings","depth":5,"bounds":{"left":0.9886968,"top":0.019952115,"width":0.011303186,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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click
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hybrid
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NULL
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
Debug 'AskJiminnyReportActivityServiceTest'
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FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& composer.json0 composer.lock0 dependency-checker.json0 dev.json= ids tytlE infection.json.distM-INSTALL.mdM+ INTERNAL_WEBHOOK_SETUP.mdEjiminny storageM+licenses.mom Makerileраскаqе-lock. sonE phpstan.neon.dist= phostan-baseline.neon<› phounit.xmliTe raw sal querv.saML README.mdso sonar-oroiect.oropertiesE test.py<> Untited Diadram.xmlI vetur.config.jsMJ WEBHOOK FILTERING IMPLEMENTATION.mo› ib External Librariesv = Scratches and Consolesv D Database ConsolesVASUA console (EU]A DEAL RISKS [EU]A DI [EU]A EU (EU]v A jiminny@localhostA console ljiminny@localhost]A DI [jiminny@localhost]A HS_local [jiminny@localhost]A SF [iiminny@localhostl& zoho dev liminny@localhostV A PRODA console (PROD]A console_1 [PROD]A DI (PROD]> ДOAA QAI> A QAI PRODSTAGINGA console [STAGINGIA console 1 [STAGiNG)#uranus STAGINGI>• Extensions) M Scratches• rli zz May 10-20.34Propnetcllent.onpcetalAcuivity lypeviarropnetservice.onp© SyncRe© GenerateAiActivityTypewsnaredsyncrieldsIrait.onowsyncermrieldstrait.ongC) FieldRepository.phpActivityPlaybookTrait.php© ImportMetadata.php© CrmHelyclass GenerateAiActivityTypeServiceprivate function processAlActivityTypeResponse(arnay Scontent, $activityType = $this->playbookCategoryRepository->findByGr‹$content['ai_activity_type'],sgroupif ($activityType === null) {$this->processingStateManager->setSkipped(sactivity->getldo,state: ActivityProcessingStateManager::STATE_AI_ACTI\sthns->loqger->intolrciHuD• ' Vetected Al ACtIvITY'activity' => Sactivity->getUuid(),sthis->loalolatadod Sactivity.isDetected: "No')return:Sthis-›activityRepository->update(Sactivity, I'playbook_category_id' = $activityType->getId(),151153$this->LogToDatadog(Sactivity,isDetected: IVec1)*$this->processingStateManager->setFinished($activity->getId(),state: ActivityProcessingStateManager::STATE_AI_ACTIVITY.);private function loaToDatadog(Activity Sactivity. string SisDet• • C0, Chat:= Cowork" Code+ New chat6 Projects8 Artifactse CustomizePinnedO Bu garian cit zenshio aoolication orcDawarich location tracking projectKecents• Screenpipe module not found error• Interactive language learning throus• Recent love experiences• Cities visited this year• Did I drive today• Last visit to Lovech• Monthlv spending breakdown and re• Swimming visits this vear• Screenpipe prune database vacuum e• Marking text locations in Screenpipe• Updating packages in Laravel• Screenpipe data sync and retention n• Screenpipe svnc script failing after reO Hubsnot BadRequest headers debug.• Monthly expense tracking• Exporting transaction data from No• @ How much have I spent for groc.• April 2026 spending by category• Code diff review@ HubSoot rate limit imolementation stiScreenpipe module not found errornode: prefix for built-in modules) requires Node 14.18+ / 16+, and your stack trace(internal/modules/cis/loader. is:880.old npm ERR! format. npx cache path_npx/47357/ ) 1s Classic Node 12.X.Check what you've got:bashnode -vwhach nodeI'd bet on v12.x. Fix by upgrading. If you're on nvm:nvm install 20nvm alias default 20nvm use 20homedrew.brew upgrade nodeIf neither, install nvm — it's the cleanest way to manage Node on the Mac, especially since youswitch between work projects.After upgrading, clear the stale npx cache before retrying so it doesn't reuse the broken install:~/.прm/_прхreenpipealatest record --disable-audio --ignored-windows "Boosteroid" --retention-davsOne thing worth noting — your Jiminny Laravel work probably runs on a specific Nodeversion via the project's nvmrc or package. json engines field. Upgrading thesystem/default Node shouldn't break that as long as nvm respects the project pin, but worth asanity check (yarn install/ npm install in the app repo after upgrading).*Write a message.Relaunch to updatelK lukas. ProOpus 4.7 AdaptiveCiaudo ic Aand can make mistakas Plesco doublo-chork rocnoncod...
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faVsco.js – Activity.php
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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Highlighted Error","depth":4,"bounds":{"left":0.4119016,"top":0.09896249,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.4192154,"top":0.09896249,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? 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'' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8179532969745786684
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NULL
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& com FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& composer.json0 composer.lock0 dependency-checker.json0 dev.json= ids tytlE infection.json.distM-INSTALL.mdM+ INTERNAL_WEBHOOK_SETUP.mdEjiminny storageM+licenses.mom Makerileраскаqе-lock. sonE phpstan.neon.dist= phostan-baseline.neon<› phounit.xmliTe raw sal querv.saML README.mdso sonar-oroiect.oropertiesE test.py<> Untited Diadram.xmlI vetur.config.jsMJ WEBHOOK FILTERING IMPLEMENTATION.mo› ib External Librariesv = Scratches and Consolesv D Database ConsolesVASUA console (EU]A DEAL RISKS [EU]A DI [EU]A EU (EU]v A jiminny@localhostA console ljiminny@localhost]A DI [jiminny@localhost]A HS_local [jiminny@localhost]A SF [iiminny@localhostl& zoho dev liminny@localhostV A PRODA console (PROD]A console_1 [PROD]A DI (PROD]> ДOAA QAI> A QAI PRODSTAGINGA console [STAGINGIA console 1 [STAGiNG)#uranus STAGINGI>• Extensions) M Scratches• rli zz May 10-20.34Propnetcllent.onpcetalAcuivity lypeviarropnetservice.onp© SyncRe© GenerateAiActivityTypewsnaredsyncrieldsIrait.onowsyncermrieldstrait.ongC) FieldRepository.phpActivityPlaybookTrait.php© ImportMetadata.php© CrmHelyclass GenerateAiActivityTypeServiceprivate function processAlActivityTypeResponse(arnay Scontent, $activityType = $this->playbookCategoryRepository->findByGr‹$content['ai_activity_type'],sgroupif ($activityType === null) {$this->processingStateManager->setSkipped(sactivity->getldo,state: ActivityProcessingStateManager::STATE_AI_ACTI\sthns->loqger->intolrciHuD• ' Vetected Al ACtIvITY'activity' => Sactivity->getUuid(),sthis->loalolatadod Sactivity.isDetected: "No')return:Sthis-›activityRepository->update(Sactivity, I'playbook_category_id' = $activityType->getId(),151153$this->LogToDatadog(Sactivity,isDetected: IVec1)*$this->processingStateManager->setFinished($activity->getId(),state: ActivityProcessingStateManager::STATE_AI_ACTIVITY.);private function loaToDatadog(Activity Sactivity. string SisDet• • C0, Chat:= Cowork" Code+ New chat6 Projects8 Artifactse CustomizePinnedO Bu garian cit zenshio aoolication orcDawarich location tracking projectKecents• Screenpipe module not found error• Interactive language learning throus• Recent love experiences• Cities visited this year• Did I drive today• Last visit to Lovech• Monthlv spending breakdown and re• Swimming visits this vear• Screenpipe prune database vacuum e• Marking text locations in Screenpipe• Updating packages in Laravel• Screenpipe data sync and retention n• Screenpipe svnc script failing after reO Hubsnot BadRequest headers debug.• Monthly expense tracking• Exporting transaction data from No• @ How much have I spent for groc.• April 2026 spending by category• Code diff review@ HubSoot rate limit imolementation stiScreenpipe module not found errornode: prefix for built-in modules) requires Node 14.18+ / 16+, and your stack trace(internal/modules/cis/loader. is:880.old npm ERR! format. npx cache path_npx/47357/ ) 1s Classic Node 12.X.Check what you've got:bashnode -vwhach nodeI'd bet on v12.x. Fix by upgrading. If you're on nvm:nvm install 20nvm alias default 20nvm use 20homedrew.brew upgrade nodeIf neither, install nvm — it's the cleanest way to manage Node on the Mac, especially since youswitch between work projects.After upgrading, clear the stale npx cache before retrying so it doesn't reuse the broken install:~/.прm/_прхreenpipealatest record --disable-audio --ignored-windows "Boosteroid" --retention-davsOne thing worth noting — your Jiminny Laravel work probably runs on a specific Nodeversion via the project's nvmrc or package. json engines field. Upgrading thesystem/default Node shouldn't break that as long as nvm respects the project pin, but worth asanity check (yarn install/ npm install in the app repo after upgrading).*Write a message.Relaunch to updatelK lukas. ProOpus 4.7 AdaptiveCiaudo ic Aand can make mistakas Plesco doublo-chork rocnoncod...
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FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& com FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& composer.json0 composer.lock0 dependency-checker.json0 dev.json= ids tytlE infection.json.distM-INSTALL.mdM+ INTERNAL_WEBHOOK_SETUP.mdEjiminny storageM+licenses.mom Makerileраскаqе-lock. sonE phpstan.neon.dist= phostan-baseline.neon<› phounit.xmliTe raw sal querv.saML README.mdso sonar-oroiect.oropertiesE test.py<> Untited Diadram.xmlI vetur.config.jsMJ WEBHOOK FILTERING IMPLEMENTATION.mo› ib External Librariesv = Scratches and Consolesv D Database ConsolesVASUA console (EU]A DEAL RISKS [EU]A DI [EU]A EU (EU]v A jiminny@localhostA console ljiminny@localhost]A DI [jiminny@localhost]A HS_local [jiminny@localhost]A SF [iiminny@localhostl& zoho dev liminny@localhostV A PRODA console (PROD]A console_1 [PROD]A DI (PROD]> ДOAA QAI> A QAI PRODSTAGINGA console [STAGINGIA console 1 [STAGiNG)#uranus STAGINGI>• Extensions) M Scratches• rli zz May 10-20.34Propnetcllent.onpcetalAcuivity lypeviarropnetservice.onp© SyncRe© GenerateAiActivityTypewsnaredsyncrieldsIrait.onowsyncermrieldstrait.ongC) FieldRepository.phpActivityPlaybookTrait.php© ImportMetadata.php© CrmHelyclass GenerateAiActivityTypeServiceprivate function processAlActivityTypeResponse(arnay Scontent, $activityType = $this->playbookCategoryRepository->findByGr‹$content['ai_activity_type'],sgroupif ($activityType === null) {$this->processingStateManager->setSkipped(sactivity->getldo,state: ActivityProcessingStateManager::STATE_AI_ACTI\sthns->loqger->intolrciHuD• ' Vetected Al ACtIvITY'activity' => Sactivity->getUuid(),sthis->loalolatadod Sactivity.isDetected: "No')return:Sthis-›activityRepository->update(Sactivity, I'playbook_category_id' = $activityType->getId(),151153$this->LogToDatadog(Sactivity,isDetected: IVec1)*$this->processingStateManager->setFinished($activity->getId(),state: ActivityProcessingStateManager::STATE_AI_ACTIVITY.);private function loaToDatadog(Activity Sactivity. string SisDet• • C0, Chat:= Cowork" Code+ New chat6 Projects8 Artifactse CustomizePinnedO Bu garian cit zenshio aoolication orcDawarich location tracking projectKecents• Screenpipe module not found error• Interactive language learning throus• Recent love experiences• Cities visited this year• Did I drive today• Last visit to Lovech• Monthlv spending breakdown and re• Swimming visits this vear• Screenpipe prune database vacuum e• Marking text locations in Screenpipe• Updating packages in Laravel• Screenpipe data sync and retention n• Screenpipe svnc script failing after reO Hubsnot BadRequest headers debug.• Monthly expense tracking• Exporting transaction data from No• @ How much have I spent for groc.• April 2026 spending by category• Code diff review@ HubSoot rate limit imolementation stiScreenpipe module not found errornode: prefix for built-in modules) requires Node 14.18+ / 16+, and your stack trace(internal/modules/cis/loader. is:880.old npm ERR! format. npx cache path_npx/47357/ ) 1s Classic Node 12.X.Check what you've got:bashnode -vwhach nodeI'd bet on v12.x. Fix by upgrading. If you're on nvm:nvm install 20nvm alias default 20nvm use 20homedrew.brew upgrade nodeIf neither, install nvm — it's the cleanest way to manage Node on the Mac, especially since youswitch between work projects.After upgrading, clear the stale npx cache before retrying so it doesn't reuse the broken install:~/.прm/_прхreenpipealatest record --disable-audio --ignored-windows "Boosteroid" --retention-davsOne thing worth noting — your Jiminny Laravel work probably runs on a specific Nodeversion via the project's nvmrc or package. json engines field. Upgrading thesystem/default Node shouldn't break that as long as nvm respects the project pin, but worth asanity check (yarn install/ npm install in the app repo after upgrading).*Write a message.Relaunch to updatelK lukas. ProOpus 4.7 AdaptiveCiaudo ic Aand can make mistakas Plesco doublo-chork rocnoncod...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHelplahl•-zshDOCKER0 81DEV (-zsh)O $82APP (-zsh)screenpipe*84-zshAdm1n@DXP4800PLUS-B5F8:~$cd/volume2/docker/polyglothsudodockercompose build[sudo] password for Admin:[+] Building 1.7s (11/11) FINISHED=> [lang-subsinternal]load builddefinition from Dockerfile=>transferring dockerfile:419B→ [lang-subs internal] load metadata for docker.io/library/python:3.12-slim=> [lang-subsinternal]loaddockerignore= => transferring context: 2B= [lang-subs 1/6] FROM docker.io/library/python:3.12-slim@sha256:9d3abd9fc11d06998ccdbdd93b4dd49b5ad7d67fcbbc11c016eb0eb2c2194891=>[lang-subsinternal]load build context=> transferringcontext: 17.29kB=> CACHED [lang-subs 2/6]RUNapt-getupdate && apt-get install-y --no-install-recommendsffmpeg&& rm-rf /var/lib/apt/lists/*=> CACHED [lang-subs 3/6]WORKDIR /app=> CACHED [lang-subs 4/6]COPY requirements.txt=> CACHED [Lang-subs 5/6] RUN pip install--no-cache-dir -r requirements.txt= [lang-subs 6/6] COPY lang_subs.py[lang-subs]exporting toimage= exportinglayers== writingimage sha256:e7b015a420bc2f4a949476ff04d4341276aa701947f508eee59469530f65ee83=>= naming to docker.io/library/polygloth-lang-subsAdm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloth$sudo rm -rf media/.lang_subs_cache/Sto.Para.5.S01E01Adm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloth$sudo./run.sh Sto.Para.5.S01E01.mkv --duration 300Video:Sto.Para.5.S01E01.mkvCache: /media/.lang_subs_cache/Sto.Para.5.S01E01[1/4] Extracting audio...Extracting audio (first 300s)...[2/4] Transcribing...Transcribing with large-v3...Warning: You are sending unauthenticated requests to the HF Hub. Pleaseset a HF_TOKEN to enable higher rate limits and faster downloads.6 segments[3/4] Annotating with Claude...Segments 0-5...[4/4] Rendering outputs...Written: /media/Sto.Para.5.S01E01.assWritten: /media/Sto.Para.5.S01E01.study.mdDone.Adm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloths Connection to [IP_ADDRESS] closed by remote host.Connection to [IP_ADDRESS] closed.lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ |100% <478•Fri 22 May 10:26:32T81-zshdocker:default0.050.050.950.050.050.050.0s0.050.050.0s0.[IP_ADDRESS].150.050.0s...
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faVsco.js – Activity.php
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? 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'' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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faVsco.js – Activity.php
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Project: faVsco.js, menu
master, menu
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typing_pause
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hybrid
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NULL
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
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FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& composer.json0 composer.lock0 dependency-checker.json0 dev.json= ids tytlE infection.json.distM-INSTALL.mdM+ INTERNAL_WEBHOOK_SETUP.mdEjiminny storageM+licenses.mom Makerileраскаqе-lock. sonE phpstan.neon.dist= phostan-baseline.neon<› phounit.xmliTe raw sal querv.saML README.mdso sonar-oroiect.oropertiesE test.py<> Untited Diadram.xmlI vetur.config.jsMJ WEBHOOK FILTERING IMPLEMENTATION.mo› ib External Librariesv = Scratches and Consolesv D Database ConsolesVASUA console (EU]A DEAL RISKS [EU]A DI [EU]A EU (EU]v A jiminny@localhostA console ljiminny@localhost]A DI [jiminny@localhost]A HS_local [jiminny@localhost]A SF [iiminny@localhostl& zoho dev liminny@localhostV A PRODA console (PROD]A console_1 [PROD]A DI (PROD]> ДOAA QAI> A QAI PRODSTAGINGA console [STAGINGIA console 1 [STAGiNG)#uranus STAGINGI>• Extensions) M Scratches• rli zz May 10-20.34Propnetcllent.onpcetalAcuivity lypeviarropnetservice.onp© SyncRe© GenerateAiActivityTypewsnaredsyncrieldsIrait.onowsyncermrieldstrait.ongC) FieldRepository.phpActivityPlaybookTrait.php© ImportMetadata.php© CrmHelyclass GenerateAiActivityTypeServiceprivate function processAlActivityTypeResponse(arnay Scontent, $activityType = $this->playbookCategoryRepository->findByGr‹$content['ai_activity_type'],sgroupif ($activityType === null) {$this->processingStateManager->setSkipped(sactivity->getldo,state: ActivityProcessingStateManager::STATE_AI_ACTI\sthns->loqger->intolrciHuD• ' Vetected Al ACtIvITY'activity' => Sactivity->getUuid(),sthis->loalolatadod Sactivity.isDetected: "No')return:Sthis-›activityRepository->update(Sactivity, I'playbook_category_id' = $activityType->getId(),151153$this->LogToDatadog(Sactivity,isDetected: IVec1)*$this->processingStateManager->setFinished($activity->getId(),state: ActivityProcessingStateManager::STATE_AI_ACTIVITY.);private function loaToDatadog(Activity Sactivity. string SisDet• • C0, Chat:= Cowork" Code+ New chat6 Projects8 Artifactse CustomizePinnedO Bu garian cit zenshio aoolication orcDawarich location tracking projectKecents• Screenpipe module not found error• Interactive language learning throus• Recent love experiences• Cities visited this year• Did I drive today• Last visit to Lovech• Monthlv spending breakdown and re• Swimming visits this vear• Screenpipe prune database vacuum e• Marking text locations in Screenpipe• Updating packages in Laravel• Screenpipe data sync and retention n• Screenpipe svnc script failing after reO Hubsnot BadRequest headers debug.• Monthly expense tracking• Exporting transaction data from No• @ How much have I spent for groc.• April 2026 spending by category• Code diff review@ HubSoot rate limit imolementation stiScreenpipe module not found errornode: prefix for built-in modules) requires Node 14.18+ / 16+, and your stack trace(internal/modules/cis/loader. is:880.old npm ERR! format. npx cache path_npx/47357/ ) 1s Classic Node 12.X.Check what you've got:bashnode -vwhach nodeI'd bet on v12.x. Fix by upgrading. If you're on nvm:nvm install 20nvm alias default 20nvm use 20homedrew.brew upgrade nodeIf neither, install nvm — it's the cleanest way to manage Node on the Mac, especially since youswitch between work projects.After upgrading, clear the stale npx cache before retrying so it doesn't reuse the broken install:~/.прm/_прхreenpipealatest record --disable-audio --ignored-windows "Boosteroid" --retention-davsOne thing worth noting — your Jiminny Laravel work probably runs on a specific Nodeversion via the project's nvmrc or package. json engines field. Upgrading thesystem/default Node shouldn't break that as long as nvm respects the project pin, but worth asanity check (yarn install/ npm install in the app repo after upgrading).*Write a message.Relaunch to updatelK lukas. ProOpus 4.7 AdaptiveCiaudo ic Aand can make mistakas Plesco doublo-chork rocnoncod...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8179532969745786684
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NULL
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? 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'' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8179532969745786684
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NULL
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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69941
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NULL
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NULL
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NULL
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69941
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2508
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19
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2026-05-22T09:08:22.836100+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-22/1779 /Users/lukas/.screenpipe/data/data/2026-05-22/1779440902836_m2.jpg...
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PhpStorm
|
faVsco.js – Activity.php
|
1
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NULL
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monitor_2
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NULL
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NULL
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NULL
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NULL
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Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'...
|
[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"bounds":{"left":0.025930852,"top":0.019952115,"width":0.03856383,"height":0.025538707},"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"master, menu","depth":5,"bounds":{"left":0.064494684,"top":0.019952115,"width":0.040226065,"height":0.025538707},"on_screen":true,"help_text":"Git Branch: master<br/>74 incoming commits<br/>","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"bounds":{"left":0.8081782,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"AskJiminnyReportActivityServiceTest","depth":6,"bounds":{"left":0.8234708,"top":0.019952115,"width":0.09208777,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 'AskJiminnyReportActivityServiceTest'","depth":6,"bounds":{"left":0.9155585,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
|
-2796147080355312063
|
-8636637127315567163
|
click
|
hybrid
|
NULL
|
Project: faVsco.js, menu
master, menu
Start Listen Project: faVsco.js, menu
master, menu
Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& composer.json0 composer.lock0 dependency-checker.json0 dev.json= ids tytlE infection.json.distM-INSTALL.mdM+ INTERNAL_WEBHOOK_SETUP.mdEjiminny storageM+licenses.mom Makerileраскаqе-lock. sonE phpstan.neon.dist= phostan-baseline.neon<› phounit.xmliTe raw sal querv.saML README.mdso sonar-oroiect.oropertiesE test.py<> Untited Diadram.xmlI vetur.config.jsMJ WEBHOOK FILTERING IMPLEMENTATION.mo› ib External Librariesv = Scratches and Consolesv D Database ConsolesVASUA console (EU]A DEAL RISKS [EU]A DI [EU]A EU (EU]v A jiminny@localhostA console ljiminny@localhost]A DI [jiminny@localhost]A HS_local [jiminny@localhost]A SF [iiminny@localhostl& zoho dev liminny@localhostV A PRODA console (PROD]A console_1 [PROD]A DI (PROD]> ДOAA QAI> A QAI PRODSTAGINGA console [STAGINGIA console 1 [STAGiNG)#uranus STAGINGI>• Extensions) M Scratches• rli zz May 10-20.34Propnetcllent.onpcetalAcuivity lypeviarropnetservice.onp© SyncRe© GenerateAiActivityTypewsnaredsyncrieldsIrait.onowsyncermrieldstrait.ongC) FieldRepository.phpActivityPlaybookTrait.php© ImportMetadata.php© CrmHelyclass GenerateAiActivityTypeServiceprivate function processAlActivityTypeResponse(arnay Scontent, $activityType = $this->playbookCategoryRepository->findByGr‹$content['ai_activity_type'],sgroupif ($activityType === null) {$this->processingStateManager->setSkipped(sactivity->getldo,state: ActivityProcessingStateManager::STATE_AI_ACTI\sthns->loqger->intolrciHuD• ' Vetected Al ACtIvITY'activity' => Sactivity->getUuid(),sthis->loalolatadod Sactivity.isDetected: "No')return:Sthis-›activityRepository->update(Sactivity, I'playbook_category_id' = $activityType->getId(),151153$this->LogToDatadog(Sactivity,isDetected: IVec1)*$this->processingStateManager->setFinished($activity->getId(),state: ActivityProcessingStateManager::STATE_AI_ACTIVITY.);private function loaToDatadog(Activity Sactivity. string SisDet• • C0, Chat:= Cowork" Code+ New chat6 Projects8 Artifactse CustomizePinnedO Bu garian cit zenshio aoolication orcDawarich location tracking projectKecents• Screenpipe module not found error• Interactive language learning throus• Recent love experiences• Cities visited this year• Did I drive today• Last visit to Lovech• Monthlv spending breakdown and re• Swimming visits this vear• Screenpipe prune database vacuum e• Marking text locations in Screenpipe• Updating packages in Laravel• Screenpipe data sync and retention n• Screenpipe svnc script failing after reO Hubsnot BadRequest headers debug.• Monthly expense tracking• Exporting transaction data from No• @ How much have I spent for groc.• April 2026 spending by category• Code diff review@ HubSoot rate limit imolementation stiScreenpipe module not found errornode: prefix for built-in modules) requires Node 14.18+ / 16+, and your stack trace(internal/modules/cis/loader. is:880.old npm ERR! format. npx cache path_npx/47357/ ) 1s Classic Node 12.X.Check what you've got:bashnode -vwhach nodeI'd bet on v12.x. Fix by upgrading. If you're on nvm:nvm install 20nvm alias default 20nvm use 20homedrew.brew upgrade nodeIf neither, install nvm — it's the cleanest way to manage Node on the Mac, especially since youswitch between work projects.After upgrading, clear the stale npx cache before retrying so it doesn't reuse the broken install:~/.прm/_прхreenpipealatest record --disable-audio --ignored-windows "Boosteroid" --retention-davsOne thing worth noting — your Jiminny Laravel work probably runs on a specific Nodeversion via the project's nvmrc or package. json engines field. Upgrading thesystem/default Node shouldn't break that as long as nvm respects the project pin, but worth asanity check (yarn install/ npm install in the app repo after upgrading).*Write a message.Relaunch to updatelK lukas. ProOpus 4.7 AdaptiveCiaudo ic Aand can make mistakas Plesco doublo-chork rocnoncod...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? 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'' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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204413969210121231
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8179532969745786684
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click
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accessibility
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NULL
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& composer.json0 composer.lock0 dependency-checker.json0 dev.json= ids tytlE infection.json.distM-INSTALL.mdM+ INTERNAL_WEBHOOK_SETUP.mdEjiminny storageM+licenses.mom Makerileраскаqе-lock. sonE phpstan.neon.dist= phostan-baseline.neon<› phounit.xmliTe raw sal querv.saML README.mdso sonar-oroiect.oropertiesE test.py<> Untited Diadram.xmlI vetur.config.jsMJ WEBHOOK FILTERING IMPLEMENTATION.mo› ib External Librariesv = Scratches and Consolesv D Database ConsolesVASUA console (EU]A DEAL RISKS [EU]A DI [EU]A EU (EU]v A jiminny@localhostA console ljiminny@localhost]A DI [jiminny@localhost]A HS_local [jiminny@localhost]A SF [iiminny@localhostl& zoho dev liminny@localhostV A PRODA console (PROD]A console_1 [PROD]A DI (PROD]> ДOAA QAI> A QAI PRODSTAGINGA console [STAGINGIA console 1 [STAGiNG)#uranus STAGINGI>• Extensions) M Scratches• rli zz May 10-20.34Propnetcllent.onpcetalAcuivity lypeviarropnetservice.onp© SyncRe© GenerateAiActivityTypewsnaredsyncrieldsIrait.onowsyncermrieldstrait.ongC) FieldRepository.phpActivityPlaybookTrait.php© ImportMetadata.php© CrmHelyclass GenerateAiActivityTypeServiceprivate function processAlActivityTypeResponse(arnay Scontent, $activityType = $this->playbookCategoryRepository->findByGr‹$content['ai_activity_type'],sgroupif ($activityType === null) {$this->processingStateManager->setSkipped(sactivity->getldo,state: ActivityProcessingStateManager::STATE_AI_ACTI\sthns->loqger->intolrciHuD• ' Vetected Al ACtIvITY'activity' => Sactivity->getUuid(),sthis->loalolatadod Sactivity.isDetected: "No')return:Sthis-›activityRepository->update(Sactivity, I'playbook_category_id' = $activityType->getId(),151153$this->LogToDatadog(Sactivity,isDetected: IVec1)*$this->processingStateManager->setFinished($activity->getId(),state: ActivityProcessingStateManager::STATE_AI_ACTIVITY.);private function loaToDatadog(Activity Sactivity. string SisDet• • C0, Chat:= Cowork" Code+ New chat6 Projects8 Artifactse CustomizePinnedO Bu garian cit zenshio aoolication orcDawarich location tracking projectKecents• Screenpipe module not found error• Interactive language learning throus• Recent love experiences• Cities visited this year• Did I drive today• Last visit to Lovech• Monthlv spending breakdown and re• Swimming visits this vear• Screenpipe prune database vacuum e• Marking text locations in Screenpipe• Updating packages in Laravel• Screenpipe data sync and retention n• Screenpipe svnc script failing after reO Hubsnot BadRequest headers debug.• Monthly expense tracking• Exporting transaction data from No• @ How much have I spent for groc.• April 2026 spending by category• Code diff review@ HubSoot rate limit imolementation stiScreenpipe module not found errornode: prefix for built-in modules) requires Node 14.18+ / 16+, and your stack trace(internal/modules/cis/loader. is:880.old npm ERR! format. npx cache path_npx/47357/ ) 1s Classic Node 12.X.Check what you've got:bashnode -vwhach nodeI'd bet on v12.x. Fix by upgrading. If you're on nvm:nvm install 20nvm alias default 20nvm use 20homedrew.brew upgrade nodeIf neither, install nvm — it's the cleanest way to manage Node on the Mac, especially since youswitch between work projects.After upgrading, clear the stale npx cache before retrying so it doesn't reuse the broken install:~/.прm/_прхreenpipealatest record --disable-audio --ignored-windows "Boosteroid" --retention-davsOne thing worth noting — your Jiminny Laravel work probably runs on a specific Nodeversion via the project's nvmrc or package. json engines field. Upgrading thesystem/default Node shouldn't break that as long as nvm respects the project pin, but worth asanity check (yarn install/ npm install in the app repo after upgrading).*Write a message.Relaunch to updatelK lukas. ProOpus 4.7 AdaptiveCiaudo ic Aand can make mistakas Plesco doublo-chork rocnoncod...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === 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125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? 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'' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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8179532969745786684
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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Project: faVsco.js, menu
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Start Listening for PHP Debug Connections
AskJiminnyReportActivityServiceTest
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FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& composer.json0 composer.lock0 dependency-checker.json0 dev.json= ids tytlE infection.json.distM-INSTALL.mdM+ INTERNAL_WEBHOOK_SETUP.mdEjiminny storageM+licenses.mom Makerileраскаqе-lock. sonE phpstan.neon.dist= phostan-baseline.neon<› phounit.xmliTe raw sal querv.saML README.mdso sonar-oroiect.oropertiesE test.py<> Untited Diadram.xmlI vetur.config.jsMJ WEBHOOK FILTERING IMPLEMENTATION.mo› ib External Librariesv = Scratches and Consolesv D Database ConsolesVASUA console (EU]A DEAL RISKS [EU]A DI [EU]A EU (EU]v A jiminny@localhostA console ljiminny@localhost]A DI [jiminny@localhost]A HS_local [jiminny@localhost]A SF [iiminny@localhostl& zoho dev liminny@localhostV A PRODA console (PROD]A console_1 [PROD]A DI (PROD]> ДOAA QAI> A QAI PRODSTAGINGA console [STAGINGIA console 1 [STAGiNG)#uranus STAGINGI>• Extensions) M Scratches• rli zz May 10-20.34Propnetcllent.onpcetalAcuivity lypeviarropnetservice.onp© SyncRe© GenerateAiActivityTypewsnaredsyncrieldsIrait.onowsyncermrieldstrait.ongC) FieldRepository.phpActivityPlaybookTrait.php© ImportMetadata.php© CrmHelyclass GenerateAiActivityTypeServiceprivate function processAlActivityTypeResponse(arnay Scontent, $activityType = $this->playbookCategoryRepository->findByGr‹$content['ai_activity_type'],sgroupif ($activityType === null) {$this->processingStateManager->setSkipped(sactivity->getldo,state: ActivityProcessingStateManager::STATE_AI_ACTI\sthns->loqger->intolrciHuD• ' Vetected Al ACtIvITY'activity' => Sactivity->getUuid(),sthis->loalolatadod Sactivity.isDetected: "No')return:Sthis-›activityRepository->update(Sactivity, I'playbook_category_id' = $activityType->getId(),151153$this->LogToDatadog(Sactivity,isDetected: IVec1)*$this->processingStateManager->setFinished($activity->getId(),state: ActivityProcessingStateManager::STATE_AI_ACTIVITY.);private function loaToDatadog(Activity Sactivity. string SisDet• • C0, Chat:= Cowork" Code+ New chat6 Projects8 Artifactse CustomizePinnedO Bu garian cit zenshio aoolication orcDawarich location tracking projectKecents• Screenpipe module not found error• Interactive language learning throus• Recent love experiences• Cities visited this year• Did I drive today• Last visit to Lovech• Monthlv spending breakdown and re• Swimming visits this vear• Screenpipe prune database vacuum e• Marking text locations in Screenpipe• Updating packages in Laravel• Screenpipe data sync and retention n• Screenpipe svnc script failing after reO Hubsnot BadRequest headers debug.• Monthly expense tracking• Exporting transaction data from No• @ How much have I spent for groc.• April 2026 spending by category• Code diff review@ HubSoot rate limit imolementation stiScreenpipe module not found errornode: prefix for built-in modules) requires Node 14.18+ / 16+, and your stack trace(internal/modules/cis/loader. is:880.old npm ERR! format. npx cache path_npx/47357/ ) 1s Classic Node 12.X.Check what you've got:bashnode -vwhach nodeI'd bet on v12.x. Fix by upgrading. If you're on nvm:nvm install 20nvm alias default 20nvm use 20homedrew.brew upgrade nodeIf neither, install nvm — it's the cleanest way to manage Node on the Mac, especially since youswitch between work projects.After upgrading, clear the stale npx cache before retrying so it doesn't reuse the broken install:~/.прm/_прхreenpipealatest record --disable-audio --ignored-windows "Boosteroid" --retention-davsOne thing worth noting — your Jiminny Laravel work probably runs on a specific Nodeversion via the project's nvmrc or package. json engines field. Upgrading thesystem/default Node shouldn't break that as long as nvm respects the project pin, but worth asanity check (yarn install/ npm install in the app repo after upgrading).*Write a message.Relaunch to updatelK lukas. ProOpus 4.7 AdaptiveCiaudo ic Aand can make mistakas Plesco doublo-chork rocnoncod...
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AskJiminnyReportActivityServiceTest
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AskJiminnyReportActivityServiceTest
Run 'AskJiminnyReportActivityServiceTest'
iTerm2ShellEditViewSessionScriptsProfilesWindowHelplahl•-zshDOCKER0 81DEV (-zsh)O $82APP (-zsh)screenpipe*84-zshAdm1n@DXP4800PLUS-B5F8:~$cd/volume2/docker/polyglothsudodockercompose build[sudo] password for Admin:[+] Building 1.7s (11/11) FINISHED=> [lang-subsinternal]load builddefinition from Dockerfile=>transferring dockerfile:419B→ [lang-subs internal] load metadata for docker.io/library/python:3.12-slim=> [lang-subsinternal]loaddockerignore= => transferring context: 2B= [lang-subs 1/6] FROM docker.io/library/python:3.12-slim@sha256:9d3abd9fc11d06998ccdbdd93b4dd49b5ad7d67fcbbc11c016eb0eb2c2194891=>[lang-subsinternal]load build context=> transferringcontext: 17.29kB=> CACHED [lang-subs 2/6]RUNapt-getupdate && apt-get install-y --no-install-recommendsffmpeg&& rm-rf /var/lib/apt/lists/*=> CACHED [lang-subs 3/6]WORKDIR /app=> CACHED [lang-subs 4/6]COPY requirements.txt=> CACHED [Lang-subs 5/6] RUN pip install--no-cache-dir -r requirements.txt= [lang-subs 6/6] COPY lang_subs.py[lang-subs]exporting toimage= exportinglayers== writingimage sha256:e7b015a420bc2f4a949476ff04d4341276aa701947f508eee59469530f65ee83=>= naming to docker.io/library/polygloth-lang-subsAdm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloth$sudo rm -rf media/.lang_subs_cache/Sto.Para.5.S01E01Adm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloth$sudo./run.sh Sto.Para.5.S01E01.mkv --duration 300Video:Sto.Para.5.S01E01.mkvCache: /media/.lang_subs_cache/Sto.Para.5.S01E01[1/4] Extracting audio...Extracting audio (first 300s)...[2/4] Transcribing...Transcribing with large-v3...Warning: You are sending unauthenticated requests to the HF Hub. Pleaseset a HF_TOKEN to enable higher rate limits and faster downloads.6 segments[3/4] Annotating with Claude...Segments 0-5...[4/4] Rendering outputs...Written: /media/Sto.Para.5.S01E01.assWritten: /media/Sto.Para.5.S01E01.study.mdDone.Adm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloths Connection to [IP_ADDRESS] closed by remote host.Connection to [IP_ADDRESS] closed.lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ |100% <478•Fri 22 May 10:26:32T81-zshdocker:default0.050.050.950.050.050.050.0s0.050.050.0s0.[IP_ADDRESS].150.050.0s...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return 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'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? 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'' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . 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Highlighted Error","depth":4,"bounds":{"left":0.72140956,"top":0.12210695,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.7287234,"top":0.12210695,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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[{"role":"AXStaticText","text& [{"role":"AXStaticText","text":"Undo","depth":5,"bounds":{"left":0.0,"top":0.0,"width":0.065972224,"height":0.024444444},"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Redo","depth":5,"bounds":{"left":0.0,"top":0.0,"width":0.065972224,"height":0.024444444},"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Cut","depth":5,"bounds":{"left":0.0,"top":0.0,"width":0.065972224,"height":0.024444444},"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Copy","depth":5,"bounds":{"left":0.0,"top":0.0,"width":0.065972224,"height":0.024444444},"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Paste","depth":5,"bounds":{"left":0.0,"top":0.0,"width":0.065972224,"height":0.024444444},"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Paste and Match Style","depth":5,"bounds":{"left":0.0,"top":0.0,"width":0.065972224,"height":0.024444444},"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Select All","depth":5,"bounds":{"left":0.0,"top":0.0,"width":0.065972224,"height":0.024444444},"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Open DevTools","depth":5,"bounds":{"left":0.0,"top":0.0,"width":0.065972224,"height":0.024444444},"on_screen":false,"role_description":"text"}]...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHelplahl•-zshDOCKER0 81DEV (-zsh)O $82APP (-zsh)screenpipe*84-zshAdm1n@DXP4800PLUS-B5F8:~$cd/volume2/docker/polyglothsudodockercompose build[sudo] password for Admin:[+] Building 1.7s (11/11) FINISHED=> [lang-subsinternal]load builddefinition from Dockerfile=>transferring dockerfile:419B→ [lang-subs internal] load metadata for docker.io/library/python:3.12-slim=> [lang-subsinternal]loaddockerignore= => transferring context: 2B= [lang-subs 1/6] FROM docker.io/library/python:3.12-slim@sha256:9d3abd9fc11d06998ccdbdd93b4dd49b5ad7d67fcbbc11c016eb0eb2c2194891=>[lang-subsinternal]load build context=> transferringcontext: 17.29kB=> CACHED [lang-subs 2/6]RUNapt-getupdate && apt-get install-y --no-install-recommendsffmpeg&& rm-rf /var/lib/apt/lists/*=> CACHED [lang-subs 3/6]WORKDIR /app=> CACHED [lang-subs 4/6]COPY requirements.txt=> CACHED [Lang-subs 5/6] RUN pip install--no-cache-dir -r requirements.txt= [lang-subs 6/6] COPY lang_subs.py[lang-subs]exporting toimage= exportinglayers== writingimage sha256:e7b015a420bc2f4a949476ff04d4341276aa701947f508eee59469530f65ee83=>= naming to docker.io/library/polygloth-lang-subsAdm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloth$sudo rm -rf media/.lang_subs_cache/Sto.Para.5.S01E01Adm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloth$sudo./run.sh Sto.Para.5.S01E01.mkv --duration 300Video:Sto.Para.5.S01E01.mkvCache: /media/.lang_subs_cache/Sto.Para.5.S01E01[1/4] Extracting audio...Extracting audio (first 300s)...[2/4] Transcribing...Transcribing with large-v3...Warning: You are sending unauthenticated requests to the HF Hub. Pleaseset a HF_TOKEN to enable higher rate limits and faster downloads.6 segments[3/4] Annotating with Claude...Segments 0-5...[4/4] Rendering outputs...Written: /media/Sto.Para.5.S01E01.assWritten: /media/Sto.Para.5.S01E01.study.mdDone.Adm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloths Connection to [IP_ADDRESS] closed by remote host.Connection to [IP_ADDRESS] closed.lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ |100% <478•Fri 22 May 10:26:32T81-zshdocker:default0.050.050.950.050.050.050.0s0.050.050.0s0.[IP_ADDRESS].150.050.0s...
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[{"role":"AXStaticText","text& [{"role":"AXStaticText","text":"Undo","depth":5,"bounds":{"left":0.27027926,"top":1.0,"width":0.03158245,"height":0.0},"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Redo","depth":5,"bounds":{"left":0.27027926,"top":1.0,"width":0.03158245,"height":0.0},"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Cut","depth":5,"bounds":{"left":0.27027926,"top":1.0,"width":0.03158245,"height":0.0},"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Copy","depth":5,"bounds":{"left":0.27027926,"top":1.0,"width":0.03158245,"height":0.0},"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Paste","depth":5,"bounds":{"left":0.27027926,"top":1.0,"width":0.03158245,"height":0.0},"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Paste and Match Style","depth":5,"bounds":{"left":0.27027926,"top":1.0,"width":0.03158245,"height":0.0},"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Open DevTools","depth":5,"bounds":{"left":0.27027926,"top":1.0,"width":0.03158245,"height":0.0},"on_screen":false,"role_description":"text"}]...
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FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& composer.json0 composer.lock0 dependency-checker.json0 dev.json= ids tytlE infection.json.distM-INSTALL.mdM+ INTERNAL_WEBHOOK_SETUP.mdEjiminny storageM+licenses.mom Makerileраскаqе-lock. sonE phpstan.neon.dist= phostan-baseline.neon<› phounit.xmliTe raw sal querv.saML README.mdso sonar-oroiect.oropertiesE test.py<> Untited Diadram.xmlI vetur.config.jsMJ WEBHOOK FILTERING IMPLEMENTATION.mo› ib External Librariesv = Scratches and Consolesv D Database ConsolesVASUA console (EU]A DEAL RISKS [EU]A DI [EU]A EU (EU]v A jiminny@localhostA console ljiminny@localhost]A DI [jiminny@localhost]A HS_local [jiminny@localhost]A SF [iiminny@localhostl& zoho dev liminny@localhostV A PRODA console (PROD]A console_1 [PROD]A DI (PROD]> ДOAA QAI> A QAI PRODSTAGINGA console [STAGINGIA console 1 [STAGiNG)#uranus STAGINGI>• Extensions) M Scratches• rli zz May 10-20.34Propnetcllent.onpcetalAcuivity lypeviarropnetservice.onp© SyncRe© GenerateAiActivityTypewsnaredsyncrieldsIrait.onowsyncermrieldstrait.ongC) FieldRepository.phpActivityPlaybookTrait.php© ImportMetadata.php© CrmHelyclass GenerateAiActivityTypeServiceprivate function processAlActivityTypeResponse(arnay Scontent, $activityType = $this->playbookCategoryRepository->findByGr‹$content['ai_activity_type'],sgroupif ($activityType === null) {$this->processingStateManager->setSkipped(sactivity->getldo,state: ActivityProcessingStateManager::STATE_AI_ACTI\sthns->loqger->intolrciHuD• ' Vetected Al ACtIvITY'activity' => Sactivity->getUuid(),sthis->loalolatadod Sactivity.isDetected: "No')return:Sthis-›activityRepository->update(Sactivity, I'playbook_category_id' = $activityType->getId(),151153$this->LogToDatadog(Sactivity,isDetected: IVec1)*$this->processingStateManager->setFinished($activity->getId(),state: ActivityProcessingStateManager::STATE_AI_ACTIVITY.);private function loaToDatadog(Activity Sactivity. string SisDet• • C0, Chat:= Cowork" Code+ New chat6 Projects8 Artifactse CustomizePinnedO Bu garian cit zenshio aoolication orcDawarich location tracking projectKecents• Screenpipe module not found error• Interactive language learning throus• Recent love experiences• Cities visited this year• Did I drive today• Last visit to Lovech• Monthlv spending breakdown and re• Swimming visits this vear• Screenpipe prune database vacuum e• Marking text locations in Screenpipe• Updating packages in Laravel• Screenpipe data sync and retention n• Screenpipe svnc script failing after reO Hubsnot BadRequest headers debug.• Monthly expense tracking• Exporting transaction data from No• @ How much have I spent for groc.• April 2026 spending by category• Code diff review@ HubSoot rate limit imolementation stiScreenpipe module not found errornode: prefix for built-in modules) requires Node 14.18+ / 16+, and your stack trace(internal/modules/cis/loader. is:880.old npm ERR! format. npx cache path_npx/47357/ ) 1s Classic Node 12.X.Check what you've got:bashnode -vwhach nodeI'd bet on v12.x. Fix by upgrading. If you're on nvm:nvm install 20nvm alias default 20nvm use 20homedrew.brew upgrade nodeIf neither, install nvm — it's the cleanest way to manage Node on the Mac, especially since youswitch between work projects.After upgrading, clear the stale npx cache before retrying so it doesn't reuse the broken install:~/.прm/_прхreenpipealatest record --disable-audio --ignored-windows "Boosteroid" --retention-davsOne thing worth noting — your Jiminny Laravel work probably runs on a specific Nodeversion via the project's nvmrc or package. json engines field. Upgrading thesystem/default Node shouldn't break that as long as nvm respects the project pin, but worth asanity check (yarn install/ npm install in the app repo after upgrading).*Write a message.Relaunch to updatelK lukas. ProOpus 4.7 AdaptiveCiaudo ic Aand can make mistakas Plesco doublo-chork rocnoncod...
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Project: faVsco.js, menu
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FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& composer.json0 composer.lock0 dependency-checker.json0 dev.json= ids tytlE infection.json.distM-INSTALL.mdM+ INTERNAL_WEBHOOK_SETUP.mdEjiminny storageM+licenses.mom Makerileраскаqе-lock. sonE phpstan.neon.dist= phostan-baseline.neon<› phounit.xmliTe raw sal querv.saML README.mdso sonar-oroiect.oropertiesE test.py<> Untited Diadram.xmlI vetur.config.jsMJ WEBHOOK FILTERING IMPLEMENTATION.mo› ib External Librariesv = Scratches and Consolesv D Database ConsolesVASUA console (EU]A DEAL RISKS [EU]A DI [EU]A EU (EU]v A jiminny@localhostA console ljiminny@localhost]A DI [jiminny@localhost]A HS_local [jiminny@localhost]A SF [iiminny@localhostl& zoho dev liminny@localhostV A PRODA console (PROD]A console_1 [PROD]A DI (PROD]> ДOAA QAI> A QAI PRODSTAGINGA console [STAGINGIA console 1 [STAGiNG)#uranus STAGINGI>• Extensions) M Scratches• rli zz May 10-20.34Propnetcllent.onpcetalAcuivity lypeviarropnetservice.onp© SyncRe© GenerateAiActivityTypewsnaredsyncrieldsIrait.onowsyncermrieldstrait.ongC) FieldRepository.phpActivityPlaybookTrait.php© ImportMetadata.php© CrmHelyclass GenerateAiActivityTypeServiceprivate function processAlActivityTypeResponse(arnay Scontent, $activityType = $this->playbookCategoryRepository->findByGr‹$content['ai_activity_type'],sgroupif ($activityType === null) {$this->processingStateManager->setSkipped(sactivity->getldo,state: ActivityProcessingStateManager::STATE_AI_ACTI\sthns->loqger->intolrciHuD• ' Vetected Al ACtIvITY'activity' => Sactivity->getUuid(),sthis->loalolatadod Sactivity.isDetected: "No')return:Sthis-›activityRepository->update(Sactivity, I'playbook_category_id' = $activityType->getId(),151153$this->LogToDatadog(Sactivity,isDetected: IVec1)*$this->processingStateManager->setFinished($activity->getId(),state: ActivityProcessingStateManager::STATE_AI_ACTIVITY.);private function loaToDatadog(Activity Sactivity. string SisDet• • C0, Chat:= Cowork" Code+ New chat6 Projects8 Artifactse CustomizePinnedO Bu garian cit zenshio aoolication orcDawarich location tracking projectKecents• Screenpipe module not found error• Interactive language learning throus• Recent love experiences• Cities visited this year• Did I drive today• Last visit to Lovech• Monthlv spending breakdown and re• Swimming visits this vear• Screenpipe prune database vacuum e• Marking text locations in Screenpipe• Updating packages in Laravel• Screenpipe data sync and retention n• Screenpipe svnc script failing after reO Hubsnot BadRequest headers debug.• Monthly expense tracking• Exporting transaction data from No• @ How much have I spent for groc.• April 2026 spending by category• Code diff review@ HubSoot rate limit imolementation stiScreenpipe module not found errornode: prefix for built-in modules) requires Node 14.18+ / 16+, and your stack trace(internal/modules/cis/loader. is:880.old npm ERR! format. npx cache path_npx/47357/ ) 1s Classic Node 12.X.Check what you've got:bashnode -vwhach nodeI'd bet on v12.x. Fix by upgrading. If you're on nvm:nvm install 20nvm alias default 20nvm use 20homedrew.brew upgrade nodeIf neither, install nvm — it's the cleanest way to manage Node on the Mac, especially since youswitch between work projects.After upgrading, clear the stale npx cache before retrying so it doesn't reuse the broken install:~/.прm/_прхreenpipealatest record --disable-audio --ignored-windows "Boosteroid" --retention-davsOne thing worth noting — your Jiminny Laravel work probably runs on a specific Nodeversion via the project's nvmrc or package. json engines field. Upgrading thesystem/default Node shouldn't break that as long as nvm respects the project pin, but worth asanity check (yarn install/ npm install in the app repo after upgrading).*Write a message.Relaunch to updatelK lukas. ProOpus 4.7 AdaptiveCiaudo ic Aand can make mistakas Plesco doublo-chork rocnoncod...
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faVsco.js – Activity.php
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"bounds":{"left":0.42785904,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"bounds":{"left":0.43650267,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"bounds":{"left":0.4474734,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"bounds":{"left":0.45611703,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open Query Execution Settings…","depth":4,"bounds":{"left":0.46476063,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"In-Editor Results","depth":4,"bounds":{"left":0.47573137,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tx: Auto","depth":4,"bounds":{"left":0.4867021,"top":0.09896249,"width":0.024268618,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel Running Statements","depth":4,"bounds":{"left":0.51329786,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Playground","depth":4,"bounds":{"left":0.5242686,"top":0.09896249,"width":0.029587766,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"jiminny","depth":4,"bounds":{"left":0.70611703,"top":0.09896249,"width":0.02825798,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
|
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Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Models;\n\nuse Carbon\\Carbon;\nuse Database\\Factories\\ActivityFactory;\nuse DateTimeInterface;\nuse Exception;\nuse Illuminate\\Contracts\\Auth\\Authenticatable;\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Database\\Eloquent\\Attributes\\Scope;\nuse Illuminate\\Database\\Eloquent\\Builder;\nuse Illuminate\\Database\\Eloquent\\Factories\\Factory;\nuse Illuminate\\Database\\Eloquent\\Factories\\HasFactory;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsTo;\nuse Illuminate\\Database\\Eloquent\\Relations\\BelongsToMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasMany;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasManyThrough;\nuse Illuminate\\Database\\Eloquent\\Relations\\HasOne;\nuse Illuminate\\Database\\Eloquent\\SoftDeletes;\nuse Illuminate\\Support\\Collection;\nuse Illuminate\\Support\\Facades\\Auth;\nuse InvalidArgumentException;\nuse Jiminny\\Component\\ElasticSearch;\nuse Jiminny\\Component\\MeetingBot;\nuse Jiminny\\Component\\Model\\BitwiseFlagTrait;\nuse Jiminny\\Component\\PlaybackPage\\Comments\\Services\\ActivityCommentService;\nuse Jiminny\\Component\\Sidekick\\SidekickService;\nuse Jiminny\\Component\\Uuid\\UuidAwareInterface;\nuse Jiminny\\Component\\Workflow;\nuse Jiminny\\Contracts;\nuse Jiminny\\Contracts\\Crm\\ProspectInterface;\nuse Jiminny\\DTO\\ImportCall\\Call;\nuse Jiminny\\Events\\Activities\\ActivityTypeUpdated;\nuse Jiminny\\Events\\Activities\\ActivityUpdated;\nuse Jiminny\\Events\\Activities\\ProspectUpdated;\nuse Jiminny\\Events\\Activities\\StageUpdated;\nuse Jiminny\\Events\\Activities\\StatusUpdated;\nuse Jiminny\\Events\\Activities\\TitleUpdated;\nuse Jiminny\\Exceptions\\InvalidArgumentException as InvalidArgumentJiminnyException;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Exceptions\\RuntimeException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Activity\\ActivitySummaryLog;\nuse Jiminny\\Models\\Activity\\ActivityUploadSetting;\nuse Jiminny\\Models\\Activity\\AvailabilityNotification;\nuse Jiminny\\Models\\Activity\\CoachRequest;\nuse Jiminny\\Models\\Activity\\Comment;\nuse Jiminny\\Models\\Activity\\Log;\nuse Jiminny\\Models\\Activity\\Message;\nuse Jiminny\\Models\\Activity\\Moment;\nuse Jiminny\\Models\\Activity\\Note;\nuse Jiminny\\Models\\Activity\\ParticipantSpeech;\nuse Jiminny\\Models\\Activity\\Play;\nuse Jiminny\\Models\\Activity\\Question;\nuse Jiminny\\Models\\Activity\\Share;\nuse Jiminny\\Models\\Activity\\Snapshot;\nuse Jiminny\\Models\\Activity\\Stats;\nuse Jiminny\\Models\\Activity\\SubscriptionSet;\nuse Jiminny\\Models\\Activity\\TopicTrigger;\nuse Jiminny\\Models\\Activity\\Transcription;\nuse Jiminny\\Models\\Calendar\\CalendarEvent;\nuse Jiminny\\Models\\Crm\\Configuration;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\ElasticSearch\\ActivityElasticSearchTrait;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Models\\Playlist\\Activity as PlaylistActivity;\nuse Jiminny\\Services\\Activity\\ActivityProviderRegistry;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataByStrategy;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverFactory;\nuse Jiminny\\Services\\Activity\\Import\\DataResolvers\\UpdateCrmDataResolverInterface;\nuse Jiminny\\Traits\\Enums;\nuse Jiminny\\Traits\\RequiresUUID;\nuse Jiminny\\Utils\\CurrencyFormatter;\nuse NumberFormatter;\n\nuse function in_array;\n\n/**\n * Jiminny\\Models\\Activity\n *\n * @property null|int $auto_score filled from ES hydrator, not in DB!\n * @property-read Account|null $account\n * @property-read CalendarEvent|null $calendarEvent\n * @property-read Contact|null $contact\n * @property-read Lead|null $lead\n * @property-read Opportunity|null $opportunity\n * @property-read Stage|null $stage\n * @property int $id\n * @property mixed|null $uuid\n * @property string|null $source\n * @property string|null $external_id\n * @property string $provider\n * @property string|null $location\n * @property string|null $telephony_provider_id\n * @property int|null $from_participant_id\n * @property int|null $to_participant_id\n * @property int|null $device_id\n * @property string|null $type\n * @property int|null $playbook_category_id\n * @property int $user_id\n * @property int|null $lead_id\n * @property int|null $account_id\n * @property int|null $contact_id\n * @property int|null $opportunity_id\n * @property int|null $stage_id\n * @property string|null $value\n * @property int|null $crm_configuration_id\n * @property string|null $crm_provider_id\n * @property string|null $language\n * @property int|null $transcription_id\n * @property int $duration\n * @property string $status\n * @property int|null $on_air\n * @property int|null $calendar_event_id\n * @property string $recording_state\n * @property bool|null $recording_preference\n * @property int $recording_reason_code\n * @property int $summary_reminder_sent\n * @property \\Illuminate\\Support\\Carbon|null $log_reminder_sent_at\n * @property \\Illuminate\\Support\\Carbon|null $organizer_notified_at\n * @property bool|null $has_recording_prompt\n * @property bool $is_internal\n * @property int $is_locked\n * @property int $is_recording\n * @property bool|null $is_processed\n * @property bool $is_private\n * @property bool $is_instant_invite\n * @property string|null $poster_path\n * @property string|null $summary\n * @property string|null $title\n * @property string|null $description\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_start_time\n * @property \\Illuminate\\Support\\Carbon|null $scheduled_end_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_start_time\n * @property \\Illuminate\\Support\\Carbon|null $actual_end_time\n * @property int|null $uploaded_by\n * @property \\Illuminate\\Support\\Carbon|null $deleted_at\n * @property \\Illuminate\\Support\\Carbon|null $created_at\n * @property \\Illuminate\\Support\\Carbon|null $updated_at\n * @property string|null $average_score\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $activeParticipants\n * @property-read int|null $active_participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers\n * @property-read int|null $activity_scorecard_rule_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Scorecard\\ActivityScorecardRule> $activityScorecardRules\n * @property-read int|null $activity_scorecard_rules_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, AvailabilityNotification> $availabilityNotifications\n * @property-read int|null $availability_notifications_count\n * @property-read \\Jiminny\\Models\\PlaybookCategory|null $category\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, CoachRequest> $coachRequests\n * @property-read int|null $coach_requests_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $coachingFeedbacks\n * @property-read int|null $coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $coachingMessages\n * @property-read int|null $coaching_messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $comments\n * @property-read int|null $comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Connection> $connections\n * @property-read int|null $connections_count\n * @property-read Configuration|null $crm\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, FieldData> $data\n * @property-read int|null $data_count\n * @property-read \\Jiminny\\Models\\Device|null $device\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $favoritePlaylists\n * @property-read int|null $favorite_playlists_count\n * @property-read \\Jiminny\\Models\\Participant|null $from\n * @property-read string|null $activity_title\n * @property-read mixed $comment_count\n * @property-read mixed $duration_for_humans\n * @property-read string $duration_for_humans_short\n * @property-read int $favorite_count\n * @property-read mixed $favorites_count\n * @property-read mixed $formatted_value\n * @property-read string $id_string\n * @property-read \\Jiminny\\Models\\Participant|null $organizer\n * @property-read mixed $play_count\n * @property-read int|null $plays_count\n * @property-read ?ProspectInterface $prospect\n * @property-read string|null $prospect_name\n * @property-read mixed $prospect_type\n * @property-read mixed $share_count\n * @property-read int|null $shares_count\n * @property-read int|null $tracks_with_telephony_count\n * @property-read int|null $visible_comments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\CoachingFeedback> $latestCoachingFeedbacks\n * @property-read int|null $latest_coaching_feedbacks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Log> $logs\n * @property-read int|null $logs_count\n * @property-read \\Jiminny\\Models\\Track|null $masterTrack\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Message> $messages\n * @property-read int|null $messages_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Moment> $moments\n * @property-read int|null $moments_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Note> $notes\n * @property-read int|null $notes_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\Share> $participantShares\n * @property-read int|null $participant_shares_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, ParticipantSpeech> $participantSpeeches\n * @property-read int|null $participant_speeches_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant\\ParticipantStats> $participantStats\n * @property-read int|null $participant_stats_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Participant> $participants\n * @property-read int|null $participants_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, PlaylistActivity> $playlistActivities\n * @property-read int|null $playlist_activities_count\n * @property-read \\Kalnoy\\Nestedset\\Collection<int, \\Jiminny\\Models\\Playlist> $playlists\n * @property-read int|null $playlists_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Play> $plays\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Question> $questions\n * @property-read int|null $questions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Session> $sessions\n * @property-read int|null $sessions_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Share> $shares\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Snapshot> $snapshots\n * @property-read int|null $snapshots_count\n * @property-read Stats|null $stats\n * @property-read \\Jiminny\\Models\\Participant|null $to\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, TopicTrigger> $topicTriggers\n * @property-read int|null $topic_triggers_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracks\n * @property-read int|null $tracks_count\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, \\Jiminny\\Models\\Track> $tracksWithTelephony\n * @property-read Transcription|null $transcription\n * @property-read \\Jiminny\\Models\\User $user\n * @property-read \\Illuminate\\Database\\Eloquent\\Collection<int, Comment> $visibleComments\n *\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> all($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)\n * @method static \\Database\\Factories\\ActivityFactory factory(...$parameters)\n * @method static \\Illuminate\\Database\\Eloquent\\Collection<int, static> get($columns = ['*'])\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity heldBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity idOrUuId($idOrUuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newModelQuery()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity newQuery()\n * @method static Builder|Activity onlyTrashed()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity query()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity scheduledBetween(\\Carbon\\Carbon $start, \\Carbon\\Carbon $end)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity inOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity notInOpenDeals()\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity forTeam(int $teamId)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity uuid(string $uuid, bool $first = true)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAccountId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereActualStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereAverageScore($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCalendarEventId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereContactId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCreatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmConfigurationId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereCrmProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeletedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDescription($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDeviceId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereDuration($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereFromParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereHasRecordingPrompt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInstantInvite($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsInternal($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsLocked($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsPrivate($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsProcessed($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereIsRecording($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLanguage($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLeadId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLocation($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereLogReminderSentAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOnAir($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOpportunityId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereOrganizerNotifiedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePlaybookCategoryId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity wherePosterPath($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereProvider($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingPreference($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingReasonCode($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereRecordingState($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledEndTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereScheduledStartTime($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSource($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereExternalId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStageId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereStatus($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummary($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereSummaryReminderSent($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTelephonyProviderId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTitle($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereToParticipantId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereTranscriptionId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereType($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUpdatedAt($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUploadedBy($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUserId($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereUuid($value)\n * @method static \\Jiminny\\Component\\Eloquent\\Builder|Activity whereValue($value)\n * @method static Builder|Activity withTrashed()\n * @method static Builder|Activity withoutTrashed()\n *\n * @mixin \\Eloquent\n */\nclass Activity extends Model implements\n ElasticSearch\\Contract\\Searchable,\n Workflow\\Workflow\\WorkflowAwareInterface,\n Models\\Contracts\\ActivityContract,\n Contracts\\Model\\ActivityInterface,\n UuidAwareInterface\n{\n use HasFactory;\n\n use Enums;\n use SoftDeletes;\n use RequiresUUID;\n use BitwiseFlagTrait;\n use ElasticSearch\\Model\\Searchable;\n use ActivityElasticSearchTrait;\n\n use Workflow\\Workflow\\WorkflowAware {\n transitionTo as traitTransitionTo;\n }\n\n public const int FLAG_RECORDING_REASON_DEFAULT = 0;\n\n // Recording Prompted but never started\n public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;\n public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;\n\n // Recording Disabled by Organization\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;\n\n // Recording was restricted to one-side recordings only\n public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;\n\n // Recording was not started because it was internal and team setting disabled that.\n public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;\n\n // Recording was not started because it was internal and user setting disabled that.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;\n\n // Recording was not started because user setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;\n\n // Recording was not started because team setting disabled automatic recording.\n public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;\n\n // Recording was not started because user has overriden default.\n public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;\n\n // Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.\n public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;\n\n // Recording was not started because their team setting does excludes the meeting type.\n public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;\n\n // Recording was not started because the external provider disabled it (or recording is missing etc).\n public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;\n\n // Recording was stopped externally (\"exit-meeting\" Pusher event)\n public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;\n\n // Recording couldn't be started due to Zoom hosting conflict error\n public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;\n\n // meeting.failed event with reason code BOT_DENIED_FROM_LOBBY\n public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;\n\n // meeting.failed event with reason code LOBBY_TIMEOUT\n public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;\n\n // meeting.failed event with reason code BOT_KICKED\n public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;\n\n // meeting.failed event with reason code UNKNOWN\n public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;\n\n public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;\n\n // Invalid meeting (e.g. URL is invalid, or the meeting is not found)\n public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;\n\n // The host stopped the recording.\n public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;\n\n // Recording was not started because an alternative vendor disabled it (or overrode it).\n public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;\n\n // Login required meeting.failed code\n public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;\n\n // Password for meeting was not provided - meeting.failed code\n public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;\n\n // meeting.failed - when the meeting is locked\n public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;\n\n // max recording duration reached\n public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;\n\n // recording size is too small\n public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;\n\n // meeting.failed - when bot is redirected to sign in page multiple times\n public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;\n\n // meeting.failed event with reason code CONNECTION_LOST\n public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;\n\n // recording is corrupted.\n public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;\n\n // meeting ended in lobby\n public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;\n\n // meeting not started\n public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;\n\n // unfinished zoom custom disclaimer\n public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;\n\n // recording download failed - server error\n public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;\n\n // recording download failed - client code 404\n public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;\n\n // recording download failed - client code 401, 403\n public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;\n\n // recording download failed - client code 429\n public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;\n\n // recording download failed - unknown client error\n public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;\n\n // recording download failed - unknown error\n public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;\n\n // It has been setup ahead of time through calendar\n public const string STATUS_SCHEDULED = 'scheduled';\n\n // It is awaiting audio.\n public const string STATUS_PENDING = 'pending';\n\n // Participant(s) dialed in, awaiting organizer.\n public const string STATUS_RINGING = 'ringing';\n\n // Call is in progress.\n public const string STATUS_IN_PROGRESS = 'in-progress';\n\n // It has ended.\n public const string STATUS_COMPLETED = 'completed';\n\n // Cancelled prior to starting.\n public const string STATUS_CANCELLED = 'canceled';\n\n public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference\n\n public const string STATUS_STARTING_SOON = 'starting-soon';\n\n public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';\n\n public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';\n\n public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';\n\n // When bot instance is waiting in lobby\n public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';\n\n public const string STATUS_BUSY = 'busy';\n public const string STATUS_NO_ANSWER = 'no-answer';\n public const string STATUS_FAILED = 'failed'; // Used by SMS too\n\n // SMS related\n public const string STATUS_ACCEPTED = 'accepted';\n public const string STATUS_QUEUED = 'queued';\n public const string STATUS_SENDING = 'sending';\n public const string STATUS_SENT = 'sent';\n public const string STATUS_DELIVERED = 'delivered';\n public const string STATUS_UNDELIVERED = 'undelivered';\n public const string STATUS_RECEIVING = 'receiving';\n public const string STATUS_RECEIVED = 'received';\n public const string STATUS_RESENT = 'resent';\n\n public const array SMS_STATUSES = [\n Activity::STATUS_RECEIVED,\n Activity::STATUS_SENT,\n Activity::STATUS_DELIVERED,\n ];\n\n public const array SOFT_PHONE_CONFERENCE_STATUSES = [\n Activity::STATUS_IN_PROGRESS,\n Activity::STATUS_COMPLETED,\n ];\n\n // @todo refactor prefix from `TYPE_` to `CHANNEL_`\n public const string TYPE_SOFTPHONE = 'softphone';\n public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';\n public const string TYPE_CONFERENCE = 'conference';\n public const string TYPE_SMS_INBOUND = 'sms-inbound';\n public const string TYPE_SMS_OUTBOUND = 'sms-outbound';\n public const string TYPE_EMAIL_INBOUND = 'email-inbound';\n public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';\n\n public const array CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n public const array PLAYABLE_CHANNELS = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n ];\n\n // Recording States\n public const string RECORDING_OFF = 'off'; // Default state\n public const string RECORDING_IN_PROGRESS = 'in-progress';\n public const string RECORDING_PAUSED = 'paused';\n public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.\n public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.\n public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.\n\n // Live Stream States\n public const int ON_AIR_DEFAULT = 0;\n public const int ON_AIR_READY = 1;\n public const int ON_AIR_PREPARING = 2;\n public const int ON_AIR_STREAMING = 3;\n public const int ON_AIR_FINISHED = 4;\n public const int ON_AIR_NOT_STREAMED = 5;\n public const int ON_AIR_ERROR = -1;\n\n public const string SOURCE_GONG = 'gong';\n public const string SOURCE_CHORUS = 'chorus';\n public const string SOURCE_OUTLOOK = 'outlook';\n public const string SOURCE_GOOGLE = 'google';\n\n // Activity Providers\n public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.\n public const string PROVIDER_OUTREACH = 'outreach';\n public const string PROVIDER_ZOOM_BOT = 'zoom-bot';\n public const string PROVIDER_SALESLOFT = 'salesloft';\n public const string PROVIDER_GOOGLE = 'google';\n public const string PROVIDER_AIRCALL = 'aircall';\n public const string PROVIDER_JUSTCALL = 'justcall';\n public const string PROVIDER_GOOGLE_MEET = 'google-meet';\n public const string PROVIDER_GONG = 'gong';\n public const string PROVIDER_HUBSPOT = 'hubspot';\n public const string PROVIDER_CLOSE = 'close';\n public const string PROVIDER_TEAMS = 'ms-teams';\n public const string PROVIDER_SALESFORCE = 'salesforce';\n public const string PROVIDER_GROOVE = 'groove';\n public const string PROVIDER_XANT = 'xant';\n public const string PROVIDER_OFFICE = 'office';\n public const string PROVIDER_NATTERBOX = 'natterbox';\n public const string PROVIDER_RINGCENTRAL = 'ringcentral';\n public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';\n public const string PROVIDER_GOTOMEETING = 'go-to-meeting';\n public const string PROVIDER_DEMODESK = 'demo-desk';\n public const string PROVIDER_DIALPAD = 'dialpad';\n public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';\n public const string PROVIDER_CLOUDCALL = 'cloudcall';\n public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';\n public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // \"8x8\" UK\n public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // \"8x8\" Canada\n public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // \"8x8\" Australia\n public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // \"8x8\" US East\n public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // \"8x8\" US West\n public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';\n public const string PROVIDER_CLOUD_TALK = 'cloud-talk';\n public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';\n public const string PROVIDER_VONAGE = 'vonage';\n public const string PROVIDER_MIGRATOR = 'migrator';\n public const string PROVIDER_UPLOADER = 'uploader';\n public const string PROVIDER_TALKDESK = 'talkdesk';\n public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';\n public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';\n public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';\n public const string PROVIDER_AVAYA = 'avaya';\n public const string PROVIDER_TELUS = 'telus';\n public const string PROVIDER_FIVE_NINE = 'five-nine';\n public const string PROVIDER_APOLLO = 'apollo';\n public const string PROVIDER_ORUM = 'orum';\n public const string PROVIDER_BLOOBIRDS = 'bloobirds';\n\n /**\n * @const API_PROVIDERS\n * A list of integrations that import calls via API instead of webhooks\n */\n public const array API_PROVIDERS = [\n self::PROVIDER_OUTREACH,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n ];\n\n public const array FINITE_STATES = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_NO_ANSWER,\n self::STATUS_BUSY,\n ],\n self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,\n ];\n\n public const array FINITE_STATES_CONFERENCE = [\n self::STATUS_COMPLETED,\n self::STATUS_FAILED,\n self::STATUS_CANCELLED,\n ];\n\n public const array MEETING_BOT_JOIN_ATTEMPTED = [\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_BOT_INSTANCE_STARTED,\n ];\n\n public static array $enumStatuses = [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_ACCEPTED,\n self::STATUS_QUEUED,\n self::STATUS_SENDING,\n self::STATUS_SENT,\n self::STATUS_RESENT,\n self::STATUS_DELIVERED,\n self::STATUS_UNDELIVERED,\n self::STATUS_RECEIVING,\n self::STATUS_RECEIVED,\n self::STATUS_BOT_INSTANCE_WAITING_LOBBY,\n self::STATUS_STARTING_SOON,\n self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,\n self::STATUS_BOT_INSTANCE_STARTED,\n self::STATUS_DUPLICATED,\n ];\n\n public static array $enumProviders = [\n self::PROVIDER_TWILIO,\n self::PROVIDER_OUTREACH,\n self::PROVIDER_ZOOM_BOT,\n self::PROVIDER_SALESLOFT,\n self::PROVIDER_AIRCALL,\n self::PROVIDER_JUSTCALL,\n self::PROVIDER_GOOGLE_MEET,\n self::PROVIDER_GONG,\n self::PROVIDER_HUBSPOT,\n self::PROVIDER_CLOSE,\n self::PROVIDER_TEAMS,\n self::PROVIDER_SALESFORCE,\n self::PROVIDER_GROOVE,\n self::PROVIDER_XANT,\n self::PROVIDER_GOOGLE,\n self::PROVIDER_OFFICE,\n self::PROVIDER_NATTERBOX,\n self::PROVIDER_RINGCENTRAL,\n self::PROVIDER_RINGCENTRAL_VIDEO,\n self::PROVIDER_GOTOMEETING,\n self::PROVIDER_DEMODESK,\n self::PROVIDER_DIALPAD,\n self::PROVIDER_ZOOM_PHONE,\n self::PROVIDER_CLOUDCALL,\n self::PROVIDER_CLOUDCALL_US,\n self::PROVIDER_EIGHT_BY_EIGHT,\n self::PROVIDER_EIGHT_BY_EIGHT_CA,\n self::PROVIDER_EIGHT_BY_EIGHT_AP,\n self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,\n self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,\n self::PROVIDER_CONNECT_AND_SELL,\n self::PROVIDER_CLOUD_TALK,\n self::PROVIDER_AMAZON_CONNECT,\n self::PROVIDER_VONAGE,\n self::PROVIDER_TALKDESK,\n self::PROVIDER_TWILIO_FLEX,\n self::PROVIDER_TWILIO_FLEX_DIRECT,\n self::PROVIDER_TWILIO_VIDEO,\n self::PROVIDER_AVAYA,\n self::PROVIDER_TELUS,\n self::PROVIDER_FIVE_NINE,\n self::PROVIDER_APOLLO,\n self::PROVIDER_ORUM,\n self::PROVIDER_BLOOBIRDS,\n ];\n\n public static $enumRecordingStates = [\n self::RECORDING_OFF, // Default state\n self::RECORDING_IN_PROGRESS,\n self::RECORDING_PAUSED,\n self::RECORDING_STOPPED,\n self::RECORDING_RECORDED,\n self::RECORDING_FAILED,\n ];\n\n // @Important:\n // This collection is not used anywhere, and is fully duplicated by the Channels const.\n // Validate if it is referred somehow via the enum trait, and if not, remove it entirely.\n // An even better strategy will be to move all those constants to a dedicated class\n protected array $enumTypes = [\n self::TYPE_SOFTPHONE,\n self::TYPE_SOFTPHONE_INBOUND,\n self::TYPE_CONFERENCE,\n self::TYPE_SMS_INBOUND,\n self::TYPE_SMS_OUTBOUND,\n self::TYPE_EMAIL_INBOUND,\n self::TYPE_EMAIL_OUTBOUND,\n ];\n\n protected static $enumFailedStatuses = [\n self::STATUS_NO_ANSWER,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n self::STATUS_CANCELLED,\n ];\n\n protected $table = 'activities';\n\n protected $fillable = [\n // Type of activity.\n 'type', // @todo refactor to `channel`\n // The activity type.\n 'playbook_category_id',\n // User who hosts the activity.\n 'user_id',\n // Related Lead record (if applicable)\n 'lead_id',\n // Related Account record (if applicable)\n 'account_id',\n // Related Contact record (if applicable)\n 'contact_id',\n // Related Opportunity record (if applicable)\n 'opportunity_id',\n // Stage of activity.\n 'stage_id',\n // Value of opportunity.\n 'value',\n // If the activity relates to a CRM task.\n 'crm_provider_id',\n // If the activity was created through an external device.\n 'device_id',\n // the activity's language code\n 'language',\n // transcription id\n 'transcription_id',\n // Duration of the call, with microseconds precision.\n 'duration',\n // One of enumStatuses above.\n 'status',\n // Have we reminded them to log the call?\n 'log_reminder_sent_at',\n // If activity is private or inter-org, flagged here.\n 'is_internal',\n // Managers and above can mark a call as private, to exclude it from other team members\n 'is_private',\n 'is_processed',\n // Boolean for this activity being instant invite handled.\n 'is_instant_invite',\n // If activity is in recording state, flagged here.\n 'recording_state',\n // If activity recording is overidden from default.\n 'recording_preference',\n // if recording did (not) happen, why that is\n 'recording_reason_code',\n // Average score, updated during\n 'average_score',\n // Summary that the organizer has taken after the call.\n 'summary',\n // Subject of the activity, usually taken from calendar event.\n 'title',\n // Description of the activity, usually taken from calendar event.\n 'description',\n // Start time, usually taken from calendar event.\n 'scheduled_start_time',\n // End time, usually taken from calendar event.\n 'scheduled_end_time',\n // When the call actually started.\n 'actual_start_time',\n // When the call actually ended.\n 'actual_end_time',\n // SMS: Message reference\n 'telephony_provider_id',\n // SMS: Participant who sent message\n 'from_participant_id',\n // SMS: Participant who should receive the message\n 'to_participant_id',\n // When an external guest joins an organizers meeting room and the organizer is not present,\n // send them an SMS notification that someone has joined.\n 'organizer_notified_at',\n // where was the activity imported from\n 'source',\n // The id in the source system (e.g. the bot id in Recall.ai)\n 'external_id',\n // The provider, by default it is twilio.\n 'provider',\n // Meeting location url\n 'location',\n // The snapshot for displaying a poster image.\n 'poster_path',\n 'crm_configuration_id',\n // If there is an automated message that the conversation is being recorded\n 'has_recording_prompt',\n // If the activity is being live-streamed\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected $appends = [\n 'id_string',\n 'organizer',\n ];\n\n protected $hidden = [\n 'uuid',\n ];\n\n protected $visible = [\n 'id_string',\n 'type',\n 'duration',\n 'average_score',\n 'status',\n 'log_reminder_sent_at',\n 'title',\n 'description',\n 'is_internal',\n 'scheduled_start_time',\n 'scheduled_end_time',\n 'actual_start_time',\n 'actual_end_time',\n 'user',\n 'category',\n 'account',\n 'contact',\n 'opportunity',\n 'lead',\n 'stage',\n 'stats',\n 'participants',\n 'playlists',\n 'tracks',\n 'comments',\n 'plays',\n 'coachingFeedbacks',\n 'shares',\n 'favorites',\n 'language',\n 'transcription',\n 'is_private',\n 'is_instant_invite',\n 'on_air',\n 'calendar_event_id',\n ];\n\n protected function casts(): array\n {\n return [\n 'scheduled_start_time' => 'datetime',\n 'scheduled_end_time' => 'datetime',\n 'actual_start_time' => 'datetime',\n 'actual_end_time' => 'datetime',\n 'organizer_notified_at' => 'datetime',\n 'log_reminder_sent_at' => 'datetime',\n 'is_internal' => 'boolean',\n 'duration' => 'integer',\n 'average_score' => 'decimal:2',\n 'is_private' => 'boolean',\n 'is_processed' => 'boolean',\n 'is_instant_invite' => 'boolean',\n 'value' => 'decimal:2',\n 'recording_preference' => 'boolean',\n 'recording_reason_code' => 'integer',\n 'has_recording_prompt' => 'boolean',\n 'on_air' => 'integer',\n ];\n }\n\n protected static function boot()\n {\n parent::boot();\n\n static::updated(static function (Activity $activity) {\n // If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week\n if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||\n ($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {\n if ($activity->isDirty('status')) {\n event(new StatusUpdated($activity));\n }\n\n if ($activity->isDirty('stage_id')) {\n event(new StageUpdated($activity));\n }\n\n if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {\n event(new ProspectUpdated($activity));\n }\n\n if ($activity->isDirty('opportunity_id')) {\n event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));\n }\n\n if ($activity->isDirty('title')) {\n event(new TitleUpdated($activity));\n }\n }\n\n if ($activity->isDirty('playbook_category_id')) {\n event(new ActivityTypeUpdated($activity));\n }\n });\n\n static::deleted(static function (Activity $activity) {\n // Hard delete associated playlistActivities\n $activity->playlistActivities()->delete();\n });\n }\n\n public function getOrganizerAttribute(): ?Participant\n {\n $participant = $this->participants()->where('user_id', $this->user_id)->first();\n\n if (! $participant instanceof Participant && $participant !== null) {\n throw new RuntimeException(sprintf('$participant must be an instance of \"%s\" or null', Participant::class));\n }\n\n return $participant;\n }\n\n public function getFormattedValueAttribute()\n {\n $currencyCode = 'USD';\n if ($this->opportunity) {\n $currencyCode = $this->opportunity->getCurrencyCode();\n }\n\n $formatter = new CurrencyFormatter();\n $formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);\n $formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);\n\n return $formatter->format($this->value, $currencyCode);\n }\n\n public function getProspectNameAttribute(): ?string\n {\n $prospectName = null;\n\n if ($this->lead_id) {\n $prospectName = $this->lead->name;\n } elseif ($this->contact_id) {\n $prospectName = $this->contact->name;\n } elseif ($this->account_id) {\n $prospectName = $this->account->name;\n }\n\n return $prospectName;\n }\n\n public function getProspectName(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('prospect_name');\n }\n\n /**\n * Get activity title depending on prospect or title\n */\n public function getActivityTitleAttribute(): ?string\n {\n $activityTitle = null;\n if ($this->prospect && $this->prospect->getName()) {\n if ($this->account_id) {\n $activityTitle = $this->account->name;\n } elseif ($this->lead_id) {\n $activityTitle = $this->lead->company;\n } elseif ($this->contact_id) {\n $activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;\n }\n } elseif ($this->title) {\n $activityTitle = $this->title;\n }\n\n return $activityTitle;\n }\n\n public function wasRecentlyCreated(): bool\n {\n return $this->wasRecentlyCreated;\n }\n\n public function getProspectTypeAttribute()\n {\n $prospectType = null;\n\n if ($this->lead_id) {\n $prospectType = 'Lead';\n } elseif ($this->contact_id) {\n $prospectType = 'Contact';\n } elseif ($this->account_id) {\n $prospectType = 'Account';\n }\n\n return $prospectType;\n }\n\n /**\n * Return the best match for prospect. Results are in the following order of priority:\n * 1. Lead\n * 2. Contact\n * 3. Account\n * 4. NULL\n */\n public function getProspectAttribute(): ?ProspectInterface\n {\n if ($this->hasLead()) {\n return $this->getLead();\n }\n\n if ($this->hasContact()) {\n return $this->getContact();\n }\n\n if ($this->hasAccount()) {\n return $this->getAccount();\n }\n\n return null;\n }\n\n public function getTitleAttribute($value): ?string\n {\n return \\getActivityTitleAttribute(\n $this->user->name,\n $this->getType(),\n $value,\n $this->prospect->name ?? null,\n $this->from->national_phone_number ?? null\n );\n }\n\n public function getTitle(): ?string\n {\n return $this->getAttribute('title');\n }\n\n public function getSummary(): ?string\n {\n return $this->getAttribute('summary');\n }\n\n public function isInternal(): bool\n {\n return $this->getAttribute('is_internal');\n }\n\n public function getIsPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n public function getDescription(): ?string\n {\n return $this->getAttribute('description');\n }\n\n public function hasTitle(): bool\n {\n return $this->getOriginal('title') !== null;\n }\n\n public function getPlayCountAttribute()\n {\n return $this->getPlaysCountAttribute();\n }\n\n public function getPlaysCountAttribute()\n {\n if (! isset($this->attributes['plays_count'])) {\n $this->loadCount('plays');\n }\n\n return $this->attributes['plays_count'];\n }\n\n public function getCommentCountAttribute()\n {\n return $this->getCommentsCountAttribute();\n }\n\n public function getCommentsCountAttribute()\n {\n if (! isset($this->attributes['comments_count'])) {\n $this->loadCount('comments');\n }\n\n return $this->attributes['comments_count'];\n }\n\n public function getVisibleCommentsCountAttribute()\n {\n if (! isset($this->attributes['visible_comments_count'])) {\n $activityCommentsService = app(ActivityCommentService::class);\n $user = Auth::user() instanceof User ? Auth::user() : null;\n $this->attributes['visible_comments_count'] = $activityCommentsService\n ->getVisibleCommentsCount($this, $user);\n }\n\n return $this->attributes['visible_comments_count'];\n }\n\n public function getShareCountAttribute()\n {\n return $this->getSharesCountAttribute();\n }\n\n public function getSharesCountAttribute()\n {\n if (! isset($this->attributes['shares_count'])) {\n $this->loadCount('shares');\n }\n\n return $this->attributes['shares_count'];\n }\n\n\n /**\n * Get the count of favorites playlists this activity appears in\n */\n public function getFavoriteCountAttribute(): int\n {\n return $this->getFavoritesCountAttribute();\n }\n\n public function getFavoritesCountAttribute()\n {\n if (! isset($this->attributes['favorites_count'])) {\n $this->loadCount('favorites');\n }\n\n return $this->attributes['favorites_count'];\n }\n\n public function getActiveParticipantsCountAttribute()\n {\n if (! isset($this->attributes['active_participants_count'])) {\n $this->loadCount('activeParticipants');\n }\n\n return $this->attributes['active_participants_count'];\n }\n\n public function getTracksWithTelephonyCountAttribute()\n {\n if (! isset($this->attributes['tracks_with_telephony_count'])) {\n $this->loadCount('tracksWithTelephony');\n }\n\n return $this->attributes['tracks_with_telephony_count'];\n }\n\n /**\n * @TEMP\n * $this->loadCount('tracksWithTelephony') throws null pointer exception\n */\n public function countTracksWithTelephony(): int\n {\n return $this->tracks()->whereNotNull('telephony_provider_id')->count();\n }\n\n public function getDuration(): float\n {\n return $this->getAttribute('duration');\n }\n\n public function getDurationForHumansAttribute()\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);\n }\n\n public function getDurationForHumansShortAttribute(): string\n {\n return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);\n }\n\n public function hasRecordingPreference(): bool\n {\n return $this->getAttribute('recording_preference') !== null;\n }\n\n public function getRecordingPreference()\n {\n return $this->getAttribute('recording_preference');\n }\n\n /** @return BelongsTo<User, self> */\n public function user(): BelongsTo\n {\n return $this->belongsTo(User::class)->with('group');\n }\n\n public function device()\n {\n return $this->belongsTo(Device::class);\n }\n\n public function category()\n {\n return $this->belongsTo(PlaybookCategory::class, 'playbook_category_id');\n }\n\n public function getCategory(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function getPlaybookCategoryId(): ?int\n {\n return $this->getAttribute('playbook_category_id');\n }\n\n public function hasStats(): bool\n {\n return $this->getAttribute('stats') !== null;\n }\n\n public function getStats(): ?Stats\n {\n return $this->getAttribute('stats');\n }\n\n public function stats(): HasOne\n {\n return $this->hasOne(Stats::class);\n }\n\n public function participantStats(): Eloquent\\Relations\\HasManyThrough\n {\n return $this->hasManyThrough(\n Models\\Participant\\ParticipantStats::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantStats(): Eloquent\\Collection\n {\n return $this->getAttribute('participantStats');\n }\n\n public function account()\n {\n return $this->belongsTo(Account::class);\n }\n\n public function contact()\n {\n return $this->belongsTo(Contact::class)->with(['account']);\n }\n\n public function lead()\n {\n return $this->belongsTo(Lead::class)->with(['stage', 'recordType']);\n }\n\n /**\n * @return BelongsTo<Opportunity, self>\n */\n public function opportunity(): BelongsTo\n {\n /** @var BelongsTo<Opportunity, self> */\n return $this->belongsTo(Opportunity::class);\n }\n\n public function stage()\n {\n return $this->belongsTo(Stage::class);\n }\n\n /**\n * @return HasMany<Session>\n */\n public function sessions(): HasMany\n {\n return $this->hasMany(Session::class);\n }\n\n /**\n * @return HasMany|ParticipantSpeech[]|Eloquent\\Collection\n */\n public function participantSpeeches()\n {\n return $this->hasMany(ParticipantSpeech::class);\n }\n\n public function getParticipantSpeeches(): Eloquent\\Collection\n {\n return $this->getAttribute('participantSpeeches');\n }\n\n /**\n * @return HasMany|Log[]|Eloquent\\Collection\n */\n public function logs()\n {\n return $this->hasMany(Log::class);\n }\n\n /**\n * @return HasMany|Moment[]|Eloquent\\Collection\n */\n public function moments()\n {\n return $this->hasMany(Moment::class);\n }\n\n /**\n * @return HasMany|Note[]|Eloquent\\Collection\n */\n public function notes()\n {\n return $this->hasMany(Note::class);\n }\n\n /**\n * @return Eloquent\\Collection|Note[]\n */\n public function getNotes(): Eloquent\\Collection\n {\n return $this->getAttribute('notes');\n }\n\n /**\n * @return HasMany|Message[]|Eloquent\\Collection\n */\n public function messages()\n {\n return $this->hasMany(Message::class);\n }\n\n public function coachingMessages(): HasMany\n {\n return $this->hasMany(Message::class)\n ->where('is_private', 1);\n }\n\n public function getCoachingMessages(): Eloquent\\Collection\n {\n return $this->getAttribute('coachingMessages');\n }\n\n public function participants(): HasMany\n {\n return $this->hasMany(Participant::class);\n }\n\n public function getSnapshots(): Eloquent\\Collection\n {\n return $this->getAttribute('snapshots');\n }\n\n /** @return HasMany<Track> */\n public function tracks(): HasMany\n {\n return $this->hasMany(Track::class);\n }\n\n public function tracksWithTelephony(): HasMany\n {\n return $this->hasMany(Track::class)->whereNotNull('telephony_provider_id');\n }\n\n public function getTracksWithTelephony(): Eloquent\\Collection\n {\n return $this->getAttribute('tracksWithTelephony');\n }\n\n /** @return Collection|Track[] */\n public function getTracks(): Eloquent\\Collection\n {\n return $this->getAttribute('tracks');\n }\n\n public function masterTrack(): HasOne\n {\n return $this->hasOne(Track::class)->where('is_master', 1)\n ->whereIn('format', [Track::FORMAT_WAV, Track::FORMAT_M3U8])\n ->latest();\n }\n\n public function getMasterTrack(): ?Track\n {\n /** @var Track|null */\n return $this->getAttribute('masterTrack');\n }\n\n public function transcription(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Transcription::class, 'transcription_id');\n }\n\n public function findTranscriptionPromptSummaries(): Collection\n {\n $transcriptionId = $this->getTranscriptionId();\n if (is_null($transcriptionId)) {\n return new Collection();\n }\n\n return Models\\AiPrompt::query()\n ->where('transcription_id', $transcriptionId)\n ->get();\n }\n\n public function getTranscription(): Transcription\n {\n return $this->getAttribute('transcription');\n }\n\n public function hasTranscription(): bool\n {\n return $this->getAttribute('transcription') !== null;\n }\n\n public function setTranscriptionId(int $transcriptionId): Activity\n {\n $this->setAttribute('transcription_id', $transcriptionId);\n\n return $this;\n }\n\n public function unsetTranscriptionId(): self\n {\n $this->setAttribute('transcription_id', null);\n\n return $this;\n }\n\n public function getTranscriptionId(): ?int\n {\n return $this->getAttribute('transcription_id');\n }\n\n /** @deprecated */\n public function hasTranscriptionId(): bool\n {\n return $this->getAttribute('transcription_id') !== null;\n }\n\n public function coachRequests()\n {\n return $this->hasMany(CoachRequest::class);\n }\n\n public function availabilityNotifications()\n {\n return $this->hasMany(AvailabilityNotification::class);\n }\n\n public function processingStates()\n {\n return $this->hasMany(Models\\Activity\\ActivityProcessingState::class);\n }\n\n public function uploadSettings()\n {\n return $this->hasMany(ActivityUploadSetting::class);\n }\n\n public function comments()\n {\n return $this->hasMany(Comment::class);\n }\n\n public function getComments(): Eloquent\\Collection\n {\n return $this->getAttribute('comments');\n }\n\n public function visibleComments()\n {\n $rel = $this->hasMany(Comment::class);\n // Doesn't have auth()->user() in some tests, breaks the build\n if ($user = auth()->user()) {\n return $rel->visibleThreads($user->id);\n }\n\n return $rel;\n }\n\n public function snapshots(): HasMany\n {\n return $this->hasMany(Snapshot::class);\n }\n\n public function calendarEvent()\n {\n return $this->belongsTo(CalendarEvent::class);\n }\n\n public function getCalendarEvent(): ?CalendarEvent\n {\n return $this->getAttribute('calendarEvent');\n }\n\n public function latestCoachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class)->latest();\n }\n\n public function playlists(): BelongsToMany\n {\n return $this->belongsToMany(Playlist::class, 'playlist_activities')\n ->withPivot('id', 'uuid', 'user_id', 'start_time', 'end_time')\n ->using(PlaylistActivity::class)\n ->withTimestamps();\n }\n\n public function coachingFeedbacks(): HasMany\n {\n return $this->hasMany(CoachingFeedback::class);\n }\n\n /**\n * @return Eloquent\\Collection|CoachingFeedback[]\n */\n public function getCoachingFeedback(?int $visibility = null): Eloquent\\Collection\n {\n $feedbacks = $this->coachingFeedbacks();\n if ($visibility !== null) {\n $feedbacks = $feedbacks->where('visibility', $visibility);\n }\n\n return $feedbacks->get();\n }\n\n /** @return Eloquent\\Collection<int, PlaylistActivity> */\n public function favoritedBy(User $user): Eloquent\\Collection\n {\n return $this->favorites()->where('user_id', $user->getId())->get();\n }\n\n /**\n * Checks whether consumer has added this activity to their favorites playlist\n * In addition a default playlist gets created if not already present\n */\n public function wasFavoritedBy(User $user): bool\n {\n $playlist = $user->favoritePlaylist();\n\n return $playlist\n ->activities()\n ->where('activity_id', '=', $this->getId())\n ->exists();\n }\n\n /**\n * @return HasMany<PlaylistActivity>\n */\n public function playlistActivities(): HasMany\n {\n return $this->hasMany(PlaylistActivity::class);\n }\n\n /**\n * @return HasManyThrough<Playlist>\n */\n public function favoritePlaylists(): HasManyThrough\n {\n return $this->hasManyThrough(\n Playlist::class,\n PlaylistActivity::class,\n 'activity_id',\n 'id',\n 'id',\n 'playlist_id'\n )->where('is_default', 1);\n }\n\n /**\n * @return Eloquent\\Collection<int, Playlist>\n */\n public function getFavoritePlaylists(): Eloquent\\Collection\n {\n return $this->getAttribute('favoritePlaylists');\n }\n\n /**\n * Get activities from the default/favorite playlist\n *\n * @return Eloquent\\Builder|static\n */\n public function favorites()\n {\n return $this->playlistActivities()->whereHas('playlist', function ($query) {\n $query->where('is_default', 1);\n });\n }\n\n /**\n * @return Model|SubscriptionSet|null|object\n */\n public function subscribedBy(User $user)\n {\n if ($this->prospect === null) {\n return null;\n }\n\n return SubscriptionSet::select('activity_subscription_sets.*')\n ->where('user_id', $user->id)\n ->join('activity_subscriptions', function ($join) {\n $join\n ->on('subscription_set_id', '=', 'activity_subscription_sets.id');\n\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $join\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $join\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $join\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $join\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n }\n })\n ->first();\n }\n\n /**\n * @return array|Eloquent\\Builder[]|Eloquent\\Collection|SubscriptionSet[]\n */\n public function subscribers()\n {\n if ($this->prospect === null) {\n return [];\n }\n\n return SubscriptionSet::with(['subscriptions', 'user'])\n ->whereHas('subscriptions', function ($query) {\n if ($this->account_id) {\n if ($this->opportunity_id) {\n $query\n ->where('followable_type', 'opportunity')\n ->where('followable_id', $this->opportunity_id);\n } else {\n $query\n ->where('followable_type', 'account')\n ->where('followable_id', $this->account_id);\n }\n } elseif ($this->contact_id) {\n $query\n ->where('followable_type', 'contact')\n ->where('followable_id', $this->contact_id);\n } elseif ($this->lead_id) {\n $query\n ->where('followable_type', 'lead')\n ->where('followable_id', $this->lead_id);\n } else {\n // Nothing to join on?\n // refactor - use Jiminny specific exception\n throw new InvalidArgumentException('Cannot join on a specific customer filter.');\n }\n })\n ->whereHas('user', function ($query) {\n $query\n ->where('team_id', $this->user->team_id)\n ->where('status', User::STATUS_ACTIVE);\n })\n ->get();\n }\n\n /**\n * @return HasMany|Builder|Eloquent\\Collection|Play[]\n */\n public function plays()\n {\n return $this->hasMany(Play::class);\n }\n\n public function getPlays(): Eloquent\\Collection\n {\n return $this->getAttribute('plays');\n }\n\n public function playsBy(User $user)\n {\n /** @var Builder $builder */\n $builder = $this->plays()->where('user_id', $user->id);\n\n return $builder->get();\n }\n\n /**\n * Check if activity was played by a user\n */\n public function wasPlayedBy(User $user): bool\n {\n return $this->plays()->where('user_id', $user->id)->exists();\n }\n\n public function shares()\n {\n return $this->hasMany(Share::class);\n }\n\n /** @return BelongsTo<Participant, self> */\n public function from(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'from_participant_id');\n }\n\n /** @return BelongsTo<Participant, self> */\n public function to(): BelongsTo\n {\n return $this->belongsTo(Participant::class, 'to_participant_id');\n }\n\n /**\n * Get all of the connections through the participants.\n */\n public function connections()\n {\n return $this->hasManyThrough(\n Connection::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getConnections(): Eloquent\\Collection\n {\n return $this->getAttribute('connections');\n }\n\n /**\n * Get all of the shares through the participants.\n */\n public function participantShares()\n {\n return $this->hasManyThrough(\n Participant\\Share::class,\n Participant::class,\n 'activity_id',\n 'participant_id'\n );\n }\n\n public function getParticipantShares(): Eloquent\\Collection\n {\n return $this->getAttribute('participantShares');\n }\n\n public function topicTriggers(): HasMany\n {\n return $this->hasMany(TopicTrigger::class);\n }\n\n public function activityScorecardRuleTriggers(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRuleTrigger::class);\n }\n\n public function activityScorecardRules(): HasMany\n {\n return $this->hasMany(Models\\Scorecard\\ActivityScorecardRule::class);\n }\n\n public function questions(): HasMany\n {\n return $this->hasMany(Question::class);\n }\n\n /**\n * Get all the custom data attached to it.\n */\n public function data(): HasMany\n {\n return $this->hasMany(FieldData::class);\n }\n\n public function getData(): Eloquent\\Collection\n {\n /** @var Eloquent\\Collection */\n return $this->getAttribute('data');\n }\n\n #[Scope]\n protected function heldBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('actual_start_date', '>=', $from)\n ->where('actual_end_date', '<=', $until);\n }\n\n #[Scope]\n protected function scheduledBetween($query, Carbon $start, Carbon $end)\n {\n // Sanity check.\n $from = min($start, $end);\n $until = max($start, $end);\n\n return $query\n ->where('scheduled_start_date', '>=', $from)\n ->where('scheduled_end_date', '<=', $until);\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function forTeam(Builder $query, int $teamId): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas('user', static function (Builder $query) use ($teamId): void {\n $query->where('team_id', $teamId);\n });\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function inOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->whereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query\n ->where('is_closed', false)\n ->where('deleted_at', '=', null),\n );\n }\n\n /**\n * @param Builder<self> $query\n *\n * @return Builder<self>\n */\n #[Scope]\n protected function notInOpenDeals(Builder $query): Builder\n {\n /** @var Builder<self> */\n return $query->where(\n static fn (Builder $query): Builder => $query->whereNull('opportunity_id')\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->where('is_closed', true),\n )\n ->orWhereHas(\n 'opportunity',\n static fn (Builder $query): Builder => $query->withTrashed()->where('deleted_at', '!=', null),\n ),\n );\n }\n\n /**\n * Finds a participant and updates it with data. If participant doesn't exist creates a new participant from data.\n *\n * @param array $data participant data used to identify the participant and update it\n * @param bool $enterRoom true if participant is entering the room. false if we just want to update some participant data\n * @param Carbon|null $enterTime if $enterNow is true then this is the join time when the actual enter has occurred\n */\n public function updateOrCreateParticipant(\n array $data,\n bool $enterRoom = true,\n ?Carbon $enterTime = null,\n bool $nameMatching = false,\n ): Participant {\n $search = [];\n $participant = null;\n\n if (isset($data['user_id'])) {\n // Check if they already exist based on their ID.\n $search['user_id'] = $data['user_id'];\n } elseif (isset($data['provider_id'])) {\n $search['provider_id'] = $data['provider_id'];\n } elseif ($nameMatching && isset($data['name'])) {\n $search['name'] = $data['name'];\n }\n\n if (! empty($data['email'])) {\n $search['email'] = $data['email'];\n\n // If we have their email, this should be unique enough to lookup (e.g. calendar event based participant).\n unset($search['provider_id']);\n }\n\n // Search by phone number only in case nothing else is available to search by.\n if (array_key_exists('phone_number', $data) && empty($search)) {\n $search['phone_number'] = $data['phone_number'];\n }\n\n if (! empty($search)) {\n // Do a lookup now to see if we have a match on the provided data.\n $lookup = array_map(static function ($key, $value): array {\n return [$key, $value];\n }, array_keys($search), $search);\n\n $participant = $this->participants()->withTrashed()->where($lookup)->first();\n }\n\n // Do a partial match on the name and search in the team members.\n if (! $participant instanceof Participant && $nameMatching && ! empty($data['name'])) {\n $participantMatcher = app(MeetingBot\\Service\\ParticipantMatcher::class);\n\n if (! $participantMatcher instanceof MeetingBot\\Service\\ParticipantMatcher) {\n throw new LogicException('Expecting ParticipantMatcher service instance');\n }\n\n $participant = $participantMatcher->match($this, $data['name']);\n\n // If we've found good participant, avoid data overwrite in `$participant->fill($data)` below.\n if ($participant instanceof Models\\Participant && $participant->hasName()) {\n unset($data['name']); // Thoughts: should we unset also $data['user_id'] and $data['email'] ?\n }\n }\n\n if (! $participant instanceof Participant) {\n // If no match, create a new participant.\n if (empty($search)) {\n $participant = $this->participants()->create();\n } else {\n // If no match, create a new participant but avoid creating duplicates\n $participant = $this->participants()->withTrashed()->firstOrNew($search);\n }\n }\n\n // If we have just recycled a deleted participant\n if ($participant->trashed()) {\n $participant->deleted_at = null;\n }\n\n // Deal with the case when calendar syncs the event while it's in progress.\n // We should prevent change of the participant name, because speeches mapping will fail.\n if ($enterRoom === false\n && $this->isInProgress()\n && $participant->hasName()\n && isset($data['name'])\n && $data['name'] !== $participant->getName()\n ) {\n unset($data['name']);\n }\n\n // Upsert with new data.\n $participant->fill($data);\n\n if ($enterRoom) {\n if ($enterTime === null) {\n $enterTime = now();\n }\n\n // Participant enters room for the first time\n if ($participant->enter_time === null) {\n $participant->enter_time = $enterTime;\n }\n\n // If there is an exit time and it's prior to new enter_time\n if ($participant->exit_time && $participant->exit_time->lt($enterTime)) {\n // Participant has re-joined\n $participant->exit_time = null;\n }\n }\n\n $participant->save();\n\n return $participant;\n }\n\n /**\n * Updates participant CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n * @param Participant $participant participant the CRM data is associated with\n */\n public function updateParticipantCrmData(array $records, Participant $participant): void\n {\n // Extract the records.\n [$lead, , , $contact] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForParticipant($lead, $contact);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n if (! $participant->hasName()) {\n $participant->name = $lead->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $lead->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $lead->phone;\n }\n\n $participant->lead_id = $lead->id;\n $participant->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n if (! $participant->hasName()) {\n $participant->name = $contact->name;\n }\n\n if (! $participant->hasEmailAddress()) {\n $participant->email = $contact->email;\n }\n\n if (! $participant->hasPhoneNumber()) {\n $participant->phone_number = $contact->phone;\n }\n\n $participant->contact_id = $contact->id;\n $participant->save();\n }\n }\n\n /**\n * Updates activity CRM data\n *\n * @param array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *} $records\n */\n public function updateActivityCrmData(array $records): void\n {\n // Extract the records.\n [$lead, $account, $opportunity, $contact, $stage] = $records;\n\n $resolver = $this->getUpdateCrmDataResolver();\n $strategy = $resolver->resolveForActivity($lead, $contact, $account);\n\n if ($strategy == UpdateCrmDataByStrategy::Lead) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n if ($this->account_id === null && $this->contact_id === null && $this->lead_id === null) {\n $this->lead_id = $lead->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n $this->save();\n }\n } elseif ($strategy == UpdateCrmDataByStrategy::Contact) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Don't trust previous matched account_id as it might have been changed in the CRM\n if ($account && $account->id !== $this->account_id) {\n $this->account_id = $account->id;\n }\n\n if ($opportunity && $this->opportunity_id !== $opportunity->id) {\n $this->opportunity_id = $opportunity->id;\n // Reset stage_id when opportunity changes to avoid stale stage from previous opportunity match\n $this->stage_id = $stage?->id;\n }\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($opportunity && $this->value !== $opportunity->value) {\n $this->value = $opportunity->value;\n }\n\n // Always set contact_id when available, regardless of account_id status\n if ($this->contact_id === null && $contact) {\n $this->contact_id = $contact->id;\n }\n\n $this->save();\n } elseif ($strategy == UpdateCrmDataByStrategy::Account && $this->account_id === null) {\n // Also update the parent activity if required, checking we don't create a mixed lead/account record.\n $this->lead_id = null;\n if ($this->stage && $this->stage->getType() === Stage::TYPE_LEAD) {\n $this->stage_id = null;\n }\n\n // Update the account and opportunity on the activity record if possible.\n $this->account_id = $account->id;\n\n if ($this->stage_id === null && $stage) {\n $this->stage_id = $stage->id;\n }\n\n if ($this->opportunity_id === null && $opportunity) {\n $this->opportunity_id = $opportunity->id;\n $this->value = $opportunity->value;\n }\n\n $this->save();\n }\n }\n\n public function getActivityProspectData(): array\n {\n return [\n 'lead' => $this->lead_id,\n 'contact' => $this->contact_id,\n 'account' => $this->account_id,\n 'opportunity' => $this->opportunity_id,\n 'stage' => $this->stage_id,\n ];\n }\n\n public function isOrganizer(User $user): bool\n {\n return $this->user_id && $this->user_id === $user->id;\n }\n\n public function isJoinable(): bool\n {\n return \\in_array($this->status, [\n self::STATUS_SCHEDULED,\n self::STATUS_PENDING,\n self::STATUS_RINGING,\n self::STATUS_IN_PROGRESS,\n ], true);\n }\n\n public function isAttemptedForBotJoin(): bool\n {\n return in_array($this->getAttribute('status'), self::MEETING_BOT_JOIN_ATTEMPTED, true);\n }\n\n /**\n * Check if the activity can be saved to CRM (manual or autolog)\n */\n public function isLoggable(): bool\n {\n if ($this->getUser()->getTeam()->hasFeature(FeatureEnum::SIDEKICK_SETTINGS)) {\n $sidekickService = app(SidekickService::class);\n\n if (! $sidekickService->isSidekickEnabledForUser($this->getUser())) {\n return false;\n }\n }\n\n // If we don't know the activity type, don't try to log.\n if ($this->playbook_category_id === null) {\n return false;\n }\n\n if ($this->user->crm_required === false) {\n return false;\n }\n\n // Don't prompt for internal meetings.\n if ($this->is_internal) {\n return false;\n }\n\n // If we don't know who we are trying to log to, don't try to log.\n if ($this->prospect === null) {\n return false;\n }\n\n $validStatus = false;\n switch ($this->type) {\n case self::TYPE_SOFTPHONE:\n case self::TYPE_SOFTPHONE_INBOUND:\n $validStatus = true;\n\n break;\n case self::TYPE_CONFERENCE:\n $validStatus = in_array($this->status, [\n self::STATUS_BUSY,\n self::STATUS_NO_ANSWER,\n self::STATUS_COMPLETED,\n self::STATUS_CANCELLED,\n ], true);\n\n break;\n case self::TYPE_SMS_INBOUND:\n case self::TYPE_SMS_OUTBOUND:\n $validStatus = in_array($this->status, [\n self::STATUS_QUEUED,\n self::STATUS_SENT,\n self::STATUS_UNDELIVERED,\n self::STATUS_DELIVERED,\n self::STATUS_RECEIVED,\n ], true);\n\n break;\n }\n\n // Depending on the activity channel, we should not try to log.\n return $validStatus;\n }\n\n public function isScheduled(): bool\n {\n return $this->status === self::STATUS_SCHEDULED;\n }\n\n public function scheduledDuration(): int\n {\n if ($this->scheduled_start_time && $this->scheduled_end_time) {\n return $this->scheduled_end_time->timestamp - $this->scheduled_start_time->timestamp;\n }\n\n return 0;\n }\n\n public function isPending(): bool\n {\n return $this->status === self::STATUS_PENDING;\n }\n\n public function isCompleted(): bool\n {\n return $this->status === self::STATUS_COMPLETED;\n }\n\n public function isRinging(): bool\n {\n return $this->status === self::STATUS_RINGING;\n }\n\n public function isInProgress(): bool\n {\n return $this->status === self::STATUS_IN_PROGRESS;\n }\n\n public function isBusy(): bool\n {\n return $this->status === self::STATUS_BUSY;\n }\n\n public function isNoAnswer(): bool\n {\n return $this->status === self::STATUS_NO_ANSWER;\n }\n\n public function isFailed(): bool\n {\n return $this->status === self::STATUS_FAILED;\n }\n\n public function isCancelled(): bool\n {\n return $this->status === self::STATUS_CANCELLED;\n }\n\n public function hasEnded(int $gracePeriodMinutes = 15): bool\n {\n if ($this->isCompleted()) {\n return true;\n }\n\n if (($this->isFailed() || $this->isCancelled()) && $this->hasScheduledEndTime()) {\n return $this->getScheduledEndTime()->addMinutes($gracePeriodMinutes)->isPast();\n }\n\n return false;\n }\n\n public function hasStarted(): bool\n {\n return $this->hasActualStartTime();\n }\n\n public function isOngoing(): bool\n {\n return $this->hasActualStartTime() && ! $this->hasActualEndTime();\n }\n\n public function isTypeSmsInbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_INBOUND;\n }\n\n public function isTypeSmsOutbound(): bool\n {\n return $this->getType() === self::TYPE_SMS_OUTBOUND;\n }\n\n public function isTypeSoftPhone(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE;\n }\n\n public function isTypeSoftphoneInbound(): bool\n {\n return $this->getType() === self::TYPE_SOFTPHONE_INBOUND;\n }\n\n public function isTypeConference(): bool\n {\n return $this->getType() === self::TYPE_CONFERENCE;\n }\n\n /**\n * Get a conference elapsed time in seconds.\n *\n * @return int seconds count\n */\n public function secondsTimeElapsed(): int\n {\n if (empty($this->actual_start_time)) {\n return 0;\n }\n\n // Get number of seconds since conference actual start time\n return (int) abs(Carbon::now()->diffInRealSeconds($this->actual_start_time));\n }\n\n /**\n * Get a conference elapsed time formatted as \"1:30:20\" if more than 1 hour or \"30:20\" otherwise.\n */\n public function formattedTimeElapsed(): string\n {\n // Get number of seconds since conference actual start time.\n $elapsedSeconds = $this->secondsTimeElapsed();\n $elapsedTime = Carbon::createFromTimestampUTC($elapsedSeconds);\n\n // Format conference start time.\n return $elapsedTime->format($elapsedSeconds < 3600 ? 'i:s' : 'G:i:s');\n }\n\n public function wasScheduled(): bool\n {\n return $this->calendarEvent !== null || in_array($this->getSource(), [self::SOURCE_OUTLOOK, self::SOURCE_GOOGLE]);\n }\n\n public function isInstant(): bool\n {\n return ! $this->wasScheduled();\n }\n\n /**\n * GETTERS AND SETTERS FOLLOW BELOW\n */\n\n public function getUuid(): string\n {\n return $this->getAttribute('id_string');\n }\n\n public function getId(): int\n {\n return $this->getAttribute('id');\n }\n\n public function getFromParticipantId(): ?int\n {\n return $this->getAttribute('from_participant_id');\n }\n\n public function getFromParticipant(): ?Participant\n {\n return $this->getAttribute('from');\n }\n\n public function getToParticipantId(): ?int\n {\n return $this->getAttribute('to_participant_id');\n }\n\n public function getToParticipant(): ?Participant\n {\n return $this->getAttribute('to');\n }\n\n public function hasScheduledStartTime(): bool\n {\n return $this->getAttribute('scheduled_start_time') !== null;\n }\n\n public function getScheduledStartTime(): ?Carbon\n {\n return $this->getAttribute('scheduled_start_time');\n }\n\n public function setScheduledStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_start_time', $dateTime);\n\n return $this;\n }\n\n public function getScheduledEndTime(): ?DateTimeInterface\n {\n return $this->getAttribute('scheduled_end_time');\n }\n\n public function hasScheduledEndTime(): bool\n {\n return $this->getAttribute('scheduled_end_time') !== null;\n }\n\n public function setScheduledEndTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('scheduled_end_time', $dateTime);\n\n return $this;\n }\n\n public function getActualStartTime(): ?Carbon\n {\n return $this->getAttribute('actual_start_time');\n }\n\n public function hasActualStartTime(): bool\n {\n return $this->getAttribute('actual_start_time') !== null;\n }\n\n public function getActualEndTime(): ?Carbon\n {\n return $this->getAttribute('actual_end_time');\n }\n\n public function hasActualEndTime(): bool\n {\n return $this->getAttribute('actual_end_time') !== null;\n }\n\n public function getType(): ?string\n {\n return $this->getAttribute('type');\n }\n\n public function getStatus(): string\n {\n return $this->getAttribute('status');\n }\n\n public function setStatus(string $status): self\n {\n $this->setAttribute('status', $status);\n\n return $this;\n }\n\n public function setActualStartTime(DateTimeInterface $dateTime): self\n {\n $this->setAttribute('actual_start_time', $dateTime);\n\n return $this;\n }\n\n public function setActualEndTime(DateTimeInterface $dateTime, bool $shouldUpdateDuration = true): self\n {\n $this->setAttribute('actual_end_time', $dateTime);\n\n if (! $shouldUpdateDuration) {\n return $this;\n }\n\n return $this->updateDuration();\n }\n\n public function updateDuration(): self\n {\n if (! $this->hasActualStartTime() || ! $this->hasActualEndTime()) {\n return $this;\n }\n\n return $this->setDuration(\n (int) abs($this->getActualStartTime()->diffInRealSeconds($this->getActualEndTime()))\n );\n }\n\n public function setDuration(int $duration): self\n {\n $this->setAttribute('duration', $duration);\n\n return $this;\n }\n\n public function getRecordingState(): string\n {\n return $this->getAttribute('recording_state');\n }\n\n public function isRecordingState(string $recordingState): bool\n {\n return $this->getRecordingState() === $recordingState;\n }\n\n public function setRecordingState(string $recordingState): self\n {\n $this->setAttribute('recording_state', $recordingState);\n\n return $this;\n }\n\n public function hasActivityType(): bool\n {\n return $this->getAttribute('category') !== null;\n }\n\n public function getActivityType(): ?PlaybookCategory\n {\n return $this->getAttribute('category');\n }\n\n public function setActivityType(int $playbookCategoryId): self\n {\n $this->setAttribute('playbook_category_id', $playbookCategoryId);\n\n return $this;\n }\n\n public function hasStage(): bool\n {\n return $this->getAttribute('stage') !== null;\n }\n\n public function getStage(): ?Stage\n {\n return $this->getAttribute('stage');\n }\n\n public function getStageId(): ?int\n {\n return $this->getAttribute('stage_id');\n }\n\n public function setStageId(?int $stageId): void\n {\n $this->setAttribute('stage_id', $stageId);\n }\n\n public function hasOpportunity(): bool\n {\n return $this->getAttribute('opportunity') !== null;\n }\n\n public function getOpportunity(): ?Opportunity\n {\n return $this->getAttribute('opportunity');\n }\n\n public function getOpportunityId(): ?int\n {\n return $this->getAttribute('opportunity_id');\n }\n\n public function setOpportunityId(?int $opportunityId): void\n {\n $this->setAttribute('opportunity_id', $opportunityId);\n }\n\n public function hasContact(): bool\n {\n return $this->getAttribute('contact') !== null;\n }\n\n public function getContact(): ?Contact\n {\n return $this->getAttribute('contact');\n }\n\n public function getContactId(): ?int\n {\n return $this->getAttribute('contact_id');\n }\n\n public function setContactId(?int $contactId): void\n {\n $this->setAttribute('contact_id', $contactId);\n }\n\n public function hasLead(): bool\n {\n return $this->getAttribute('lead') !== null;\n }\n\n public function getLead(): ?Lead\n {\n return $this->getAttribute('lead');\n }\n\n public function getLeadId(): ?int\n {\n return $this->getAttribute('lead_id');\n }\n\n public function setLeadId(?int $leadId): void\n {\n $this->setAttribute('lead_id', $leadId);\n }\n\n public function hasAccount(): bool\n {\n return $this->getAttribute('account') !== null;\n }\n\n public function getAccount(): ?Account\n {\n return $this->getAttribute('account');\n }\n\n public function getAccountId(): ?int\n {\n return $this->getAttribute('account_id');\n }\n\n public function setAccountId(?int $accountId): void\n {\n $this->setAttribute('account_id', $accountId);\n }\n\n /**\n * This method exists to avoid confusion using ->participants() or ->participants. Use the getter instead.\n *\n * @return Collection<int, Participant>|Participant[]\n */\n public function getParticipants(): Collection\n {\n return $this->participants;\n }\n\n /**\n * @deprecated use ParticipantRepository::findParticipantRoomOwner() instead\n */\n public function findParticipantRoomOwner(): ?Participant\n {\n $roomOwnerId = $this->getUserId();\n\n return $this->getParticipants()\n ->filter(static fn (Participant $participant): bool => $participant->isSameUserId($roomOwnerId))\n ->first();\n }\n\n public function hasCrmProviderId(): bool\n {\n return $this->getAttribute('crm_provider_id') !== null;\n }\n\n public function getCrmProviderId(): ?string\n {\n return $this->getAttribute('crm_provider_id');\n }\n\n public function setCrmProviderId(?string $crmProviderId): void\n {\n $this->setAttribute('crm_provider_id', $crmProviderId);\n }\n\n public function getUserId(): ?int\n {\n return $this->getAttribute('user_id');\n }\n\n public function hasUser(): bool\n {\n return $this->user()->exists();\n }\n\n public function getUser(): User\n {\n return $this->getAttribute('user');\n }\n\n public function getCreatedAt(): Carbon\n {\n return $this->getAttribute('created_at');\n }\n\n public function isInFiniteState(): bool\n {\n return $this->isFiniteState($this->getStatus());\n }\n\n public function isFiniteState(string $status): bool\n {\n $finiteStates = self::FINITE_STATES[$this->getType()] ?? [];\n\n return in_array($status, $finiteStates, true);\n }\n\n public function getParticipant(Authenticatable $user): Participant\n {\n return $this->findParticipant($user);\n }\n\n public function findParticipant(Authenticatable $user): ?Participant\n {\n if ($user instanceof User) {\n /** @var User $user */\n return $this->participants()->where('user_id', '=', $user->getId())->first();\n }\n\n throw new LogicException(sprintf('Unsupported Authenticatable implementation %s', get_class($user)));\n }\n\n public function hasLanguageCode(): bool\n {\n return $this->getAttribute('language') !== null;\n }\n\n public function getLanguageCode(): ?string\n {\n /** @var string|null */\n return $this->getAttribute('language');\n }\n\n public function getLanguageCodeHyphenated(): string\n {\n return str_replace('_', '-', $this->getLanguageCode() ?? '');\n }\n\n public function getLanguageCodeLocale(): string\n {\n [ $language ] = explode('_', $this->getLanguageCode() ?? '');\n\n return $language;\n }\n\n public function setLanguageCode(string $value): self\n {\n return $this->setAttribute('language', $value);\n }\n\n public function hasSource(): bool\n {\n return $this->getAttribute('source') !== null;\n }\n\n public function setSource(?string $source): self\n {\n return $this->setAttribute('source', $source);\n }\n\n public function isSource(string $source): bool\n {\n return $this->getAttribute('source') === $source;\n }\n\n public function getSource(): ?string\n {\n return $this->getAttribute('source');\n }\n\n public function isSourceGong(): bool\n {\n return $this->isSource(self::SOURCE_GONG);\n }\n\n public function getExternalId(): ?string\n {\n return $this->getAttribute('external_id');\n }\n\n public function setExternalId(?string $externalId): self\n {\n return $this->setAttribute('external_id', $externalId);\n }\n\n public function hasExternalId(): bool\n {\n return $this->getAttribute('external_id') !== null;\n }\n\n public function getProvider(): string\n {\n return $this->getAttribute('provider');\n }\n\n public function hasTelephonyProviderId(): bool\n {\n return $this->getAttribute('telephony_provider_id') !== null;\n }\n\n public function getTelephonyProviderId(): ?string\n {\n return $this->getAttribute('telephony_provider_id');\n }\n\n public function setTelephonyProviderId(?string $telephonyProviderId): self\n {\n return $this->setAttribute('telephony_provider_id', $telephonyProviderId);\n }\n\n public function getLocation(): ?string\n {\n return $this->getAttribute('location');\n }\n\n public function setLocation(?string $location): self\n {\n return $this->setAttribute('location', $location);\n }\n\n public function isDeleted(): bool\n {\n return $this->getAttribute('deleted_at') !== null;\n }\n\n /**\n * Check if activity recording is on and activity status is not one of the failed statuses.\n */\n public function canReviewActivity(): bool\n {\n $failedStatuses = self::$enumFailedStatuses;\n\n return (! in_array($this->recording_state, [self::RECORDING_OFF, self::RECORDING_STOPPED], true) &&\n ! in_array($this->status, $failedStatuses, true));\n }\n\n public function hasReasonCodeBotKicked(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_MEETING_BOT_KICKED);\n }\n\n public function hasReasonCodeNotCompliant(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_CONSENT_DENIED);\n }\n\n public function hasTopicTriggers(): bool\n {\n return $this->topicTriggers()->count() !== 0;\n }\n\n public function getTopicTriggers(): Collection\n {\n return $this->topicTriggers;\n }\n\n public function getTopicTriggersSorted(): Collection\n {\n $this->loadMissing([\n 'topicTriggers.participant',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic',\n 'topicTriggers.playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme',\n ]);\n\n return $this->topicTriggers\n ->sortBy([\n 'playbackThemeTopicTrigger.playbackThemeTopic.playbackTheme.sort',\n 'playbackThemeTopicTrigger.playbackThemeTopic.sort',\n 'playbackThemeTopicTrigger.sort',\n ]);\n }\n\n public function hasQuestions(): bool\n {\n return $this->questions()->exists();\n }\n\n public function getQuestions(): Collection\n {\n return $this->questions;\n }\n\n public function hasValue(): bool\n {\n return $this->getAttribute('value') !== null;\n }\n\n public function getValue(): ?float\n {\n return $this->getAttribute('value');\n }\n\n public function setValue(?float $value): void\n {\n $this->setAttribute('value', $value);\n }\n\n public function transitionTo(string $newState, callable $callback, ?int $timeout = null): self\n {\n $newState = $this->getWorkflowStateFor(\n $this->getType(),\n $newState\n );\n\n return $this->traitTransitionTo($newState, $callback, $timeout);\n }\n\n public function getWorkflowState(): string\n {\n return $this->getWorkflowStateFor(\n $this->getType(),\n $this->getStatus()\n );\n }\n\n public function getActivityProviderDisplayName(): string\n {\n return \\Cache::remember('activity_provider_display_name-' . $this->getProvider(), 60 * 60 * 24, function () {\n $activityProviderRegistry = app()->make(ActivityProviderRegistry::class);\n\n try {\n return $activityProviderRegistry->get($this->getProvider())->getDisplayName();\n } catch (Exception $exception) {\n return ucfirst($this->getProvider());\n }\n });\n }\n\n private function getWorkflowStateFor(string $activityChannel, string $activityStatus): string\n {\n return sprintf(\n '%s::%s',\n $activityChannel,\n $activityStatus\n );\n }\n\n public function getWorkflow(): array\n {\n $map = [\n self::TYPE_SOFTPHONE => [\n self::STATUS_SCHEDULED => [\n self::STATUS_PENDING,\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_PENDING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_RINGING => [\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_IN_PROGRESS,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n self::TYPE_SOFTPHONE_INBOUND => [\n self::STATUS_RINGING => [\n self::STATUS_IN_PROGRESS,\n self::STATUS_NO_ANSWER,\n self::STATUS_CANCELLED,\n self::STATUS_FAILED,\n self::STATUS_BUSY,\n ],\n self::STATUS_IN_PROGRESS => [\n self::STATUS_COMPLETED,\n ],\n ],\n ];\n\n return collect($map)\n ->mapWithKeys(function (array $currentStates, string $activityChannel): array {\n return [\n $activityChannel => collect($currentStates)\n ->mapWithKeys(function (array $possibleStates, $currentState) use ($activityChannel): array {\n $transitionName = $this->getWorkflowStateFor($activityChannel, $currentState);\n\n return [\n $transitionName => array_map(function (string $newState) use ($activityChannel) {\n return $this->getWorkflowStateFor($activityChannel, $newState);\n }, $possibleStates),\n ];\n }),\n ];\n })\n ->reduce(static function (array $carry, Collection $item): array {\n return array_merge($carry, $item->all());\n }, []);\n }\n\n public function hasPosterPath(): bool\n {\n return $this->getAttribute('poster_path') !== null;\n }\n\n public function getPosterPath(): ?string\n {\n return $this->getAttribute('poster_path');\n }\n\n /**\n * Take into account all recording settings and determine if we need to record this activity or not.\n */\n public function shouldRecord(): bool\n {\n return $this->determineRecordingReasonCode() === null;\n }\n\n public function determineRecordingReasonCode(): ?int\n {\n // Conference specific decisions.\n if ($this->isTypeConference()) {\n // If they have manually overridden the recording setting to not record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === false) {\n return self::FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE;\n }\n\n // If they have manually overridden the recording setting to record.\n if ($this->hasRecordingPreference() && $this->getRecordingPreference() === true) {\n return null;\n }\n\n // If their team has disabled recording meetings, don't record.\n if ($this->user->team->isConferenceRecordPreferenceDisabled()) {\n return self::FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED;\n }\n\n // If the host has disabled recording meetings, don't record.\n if ($this->user->checkConferenceRecordPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED;\n }\n\n // If it was marked internal...\n if ($this->is_internal) {\n // and their team has disabled recording internal meetings, don't record.\n if (\n $this->user->team->isConferenceRecordPreferenceEnabled()\n && ! $this->user->team->isConferenceRecordInternalPreferenceEnabled()\n ) {\n return self::FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED;\n }\n\n // and the host has disabled recording internal meetings, don't record.\n if ($this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED;\n }\n }\n\n // If it was not scheduled and they disabled internal meetings, we cannot determine if it was internal.\n if ($this->wasScheduled() === false && $this->user->checkConferenceRecordInternalPreference() === false) {\n return self::FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED;\n }\n }\n\n return null;\n }\n\n public function getRecordingReasonCode(): int\n {\n return $this->getAttribute('recording_reason_code');\n }\n\n public function setRecordingReasonCode(int $recordingReasonCode): self\n {\n $this->setAttribute('recording_reason_code', $recordingReasonCode);\n\n return $this;\n }\n\n // Not used today.\n public function getRecordingReasonString(): ?string\n {\n if ($this->hasRecordingReasonCompliancePrompted()) {\n return Team::COMPLIANCE_MODE_RECORDING_PROMPT;\n }\n\n if ($this->hasRecordingReasonComplianceRestricted()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT;\n }\n\n if ($this->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n return Team::COMPLIANCE_MODE_RECORDING_RESTRICT_ONE_SIDE;\n }\n\n return null;\n }\n\n public function hasRecordingReasonComplianceRestricted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT);\n }\n\n public function hasRecordingReasonCompliancePrompted(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT);\n }\n\n public function hasRecordingReasonComplianceRestrictedToOneSideRecording(): bool\n {\n return $this->getFlag('recording_reason_code', self::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE);\n }\n\n public function getAudioTrack(): ?Track\n {\n /** @var Track|null */\n return $this->tracks()\n ->where('type', '=', Track::TYPE_AUDIO)\n ->first();\n }\n\n public function activeParticipants(): HasMany\n {\n return $this->hasMany(Participant::class)->active();\n }\n\n public function getActiveParticipants(): Eloquent\\Collection\n {\n return $this->getAttribute('activeParticipants');\n }\n\n public function crm(): Eloquent\\Relations\\BelongsTo\n {\n return $this->belongsTo(Configuration::class, 'crm_configuration_id');\n }\n\n public function activitySummaryLogs(): HasMany\n {\n return $this->hasMany(ActivitySummaryLog::class);\n }\n\n public function getCrm(): ?Configuration\n {\n return $this->getAttribute('crm');\n }\n\n public function hasCrmConfiguration(): bool\n {\n return $this->getAttribute('crm') !== null;\n }\n\n public function isProcessed(): ?bool\n {\n return $this->getAttribute('is_processed');\n }\n\n public function hasRecordingPrompt(): bool\n {\n return $this->getAttribute('has_recording_prompt') === true;\n }\n\n public function isOnAir(): bool\n {\n return $this->getAttribute('on_air') === self::ON_AIR_READY || $this->getAttribute('on_air') === self::ON_AIR_STREAMING;\n }\n\n public function setOnAir(int $onAir): self\n {\n $this->setAttribute('on_air', $onAir);\n\n return $this;\n }\n\n public function getOnAir(): ?int\n {\n return $this->getAttribute('on_air');\n }\n\n public function setTitleFromCallData(Call $call): void\n {\n $direction = $call->isOutbound() ? 'to' : 'from';\n\n $party = $this->prospect_name\n ?? $call->getContactName()\n ?? $call->getOtherPartyPhoneNumber()\n ;\n\n $this->update(['title' => sprintf('Call %s %s', $direction, $party)]);\n }\n\n /**\n * @param array{}|array{channels:string|null, format:string|null, type:string|null, status:string|null} $audioParams\n */\n public function createAudioTrack(\n string $telephonyProviderId,\n string $recordingUrl,\n array $audioParams = []\n ): Track {\n return $this->tracks()->updateOrCreate([\n 'telephony_provider_id' => $telephonyProviderId,\n ], [\n 'type' => $audioParams['type'] ?? Track::TYPE_AUDIO,\n 'status' => $audioParams['status'] ?? Track::STATUS_PENDING,\n 'format' => $audioParams['format'] ?? Track::FORMAT_WAV,\n 'provider_content_url' => $recordingUrl,\n 'start_time' => $this->actual_start_time,\n 'end_time' => $this->actual_end_time,\n ]);\n }\n\n public function createTrack(string $telephonyProviderId, array $params): Track\n {\n return $this->tracks()->updateOrCreate(\n [\n 'telephony_provider_id' => $telephonyProviderId,\n ],\n $params\n );\n }\n\n public function createOrganiserParticipant(Call $call): Participant\n {\n $user = $this->getUser();\n\n return $this->updateOrCreateParticipant([\n 'is_ghost' => 0,\n 'name' => $user->name,\n 'email' => $user->email,\n 'phone_number' => phone_e164(null, $call->getUserPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'user_id' => $user->id,\n ], false);\n }\n\n public function createProspectParticipant(Call $call): Participant\n {\n // not null 'name' is mandatory here to create a separate participant with 'nameMatching'\n // in case of the same phone_number with the Organiser\n $useNameMatching = $call->getUserPhoneNumber() === $call->getOtherPartyPhoneNumber();\n $defaultName = $useNameMatching ? '' : null;\n\n return $this->updateOrCreateParticipant(data: [\n 'is_ghost' => 0,\n 'name' => $this->prospect->name ?? $defaultName,\n 'email' => $this->prospect->email ?? null,\n 'phone_number' => phone_e164(null, $call->getOtherPartyPhoneNumber()),\n 'enter_time' => $this->actual_start_time,\n 'exit_time' => $this->actual_end_time,\n 'contact_id' => $this->contact_id ?? null,\n 'lead_id' => $this->lead_id ?? null,\n ], enterRoom: false, nameMatching: $useNameMatching);\n }\n\n public function updateParticipants(Participant $organiserParticipant, Participant $prospectParticipant): void\n {\n $this->update([\n 'from_participant_id' => $this->isTypeSoftPhone() ? $organiserParticipant->id : $prospectParticipant->id,\n 'to_participant_id' => $this->isTypeSoftPhone() ? $prospectParticipant->id : $organiserParticipant->id,\n ]);\n }\n\n public function hasProspect(): bool\n {\n return $this->getProspectAttribute() !== null;\n }\n\n public function isPrivate(): bool\n {\n return $this->getAttribute('is_private');\n }\n\n /** Create a new factory instance for the model. */\n protected static function newFactory(): Factory\n {\n return ActivityFactory::new();\n }\n\n public function getUpdatedAt(): Carbon\n {\n return $this->getAttribute('updated_at');\n }\n\n public function getActivitySummaryLogs(): Eloquent\\Collection\n {\n return $this->getAttribute('activitySummaryLogs');\n }\n\n public function hasProspectActivitySummaryLog(): bool\n {\n return $this->getActivitySummaryLogs()->contains(\n 'relation_type',\n ActivitySummaryLog::RELATION_OBJECT_TYPE_PROSPECT\n );\n }\n\n public function getTeam(): Team\n {\n return $this->getUser()->getTeam();\n }\n\n private function getUpdateCrmDataResolver(): UpdateCrmDataResolverInterface\n {\n $factory = app(UpdateCrmDataResolverFactory::class);\n\n return $factory->create($this);\n }\n\n public function getMeetingTrackProviderId(string $type): string\n {\n $label = match ($type) {\n Track::TYPE_VIDEO => 'v',\n Track::TYPE_AUDIO => 'a',\n default => throw new InvalidArgumentJiminnyException('Invalid track type'),\n };\n\n $startTimestamp = $this->getScheduledStartTime()?->getTimestamp();\n $teamId = $this->getTeam()->getId();\n\n return $this->getTelephonyProviderId() . ':' . $label . ':' . $startTimestamp . ':' . $teamId;\n }\n\n /**\n * Get all consent records associated with this activity\n *\n * @return \\Illuminate\\Database\\Eloquent\\Relations\\HasMany\n */\n public function participantConsents(): HasMany\n {\n return $this->hasMany(Participant\\Consent::class);\n }\n\n public function isDiallerCall(): bool\n {\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return false;\n }\n\n if (! in_array($this->getType(), [self::TYPE_SOFTPHONE, self::TYPE_SOFTPHONE_INBOUND])) {\n return false;\n }\n\n return $this->getProvider() !== self::PROVIDER_TWILIO;\n }\n\n public function getActivityDateWithFallback(): Carbon\n {\n if ($this->getActualStartTime() !== null) {\n return $this->getActualStartTime();\n }\n\n if ($this->getScheduledStartTime() !== null) {\n return $this->getScheduledStartTime();\n }\n\n return $this->getCreatedAt();\n }\n\n public function getCrmType(): ?string\n {\n // Treat uploader activities as conferences\n if ($this->getProvider() === Activity::PROVIDER_UPLOADER) {\n return Activity::TYPE_CONFERENCE;\n }\n\n return $this->getType();\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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<?php
namespace Jiminny\Models;
use Carbon\Carbon;
use Database\Factories\ActivityFactory;
use DateTimeInterface;
use Exception;
use Illuminate\Contracts\Auth\Authenticatable;
use Illuminate\Database\Eloquent;
use Illuminate\Database\Eloquent\Attributes\Scope;
use Illuminate\Database\Eloquent\Builder;
use Illuminate\Database\Eloquent\Factories\Factory;
use Illuminate\Database\Eloquent\Factories\HasFactory;
use Illuminate\Database\Eloquent\Relations\BelongsTo;
use Illuminate\Database\Eloquent\Relations\BelongsToMany;
use Illuminate\Database\Eloquent\Relations\HasMany;
use Illuminate\Database\Eloquent\Relations\HasManyThrough;
use Illuminate\Database\Eloquent\Relations\HasOne;
use Illuminate\Database\Eloquent\SoftDeletes;
use Illuminate\Support\Collection;
use Illuminate\Support\Facades\Auth;
use InvalidArgumentException;
use Jiminny\Component\ElasticSearch;
use Jiminny\Component\MeetingBot;
use Jiminny\Component\Model\BitwiseFlagTrait;
use Jiminny\Component\PlaybackPage\Comments\Services\ActivityCommentService;
use Jiminny\Component\Sidekick\SidekickService;
use Jiminny\Component\Uuid\UuidAwareInterface;
use Jiminny\Component\Workflow;
use Jiminny\Contracts;
use Jiminny\Contracts\Crm\ProspectInterface;
use Jiminny\DTO\ImportCall\Call;
use Jiminny\Events\Activities\ActivityTypeUpdated;
use Jiminny\Events\Activities\ActivityUpdated;
use Jiminny\Events\Activities\ProspectUpdated;
use Jiminny\Events\Activities\StageUpdated;
use Jiminny\Events\Activities\StatusUpdated;
use Jiminny\Events\Activities\TitleUpdated;
use Jiminny\Exceptions\InvalidArgumentException as InvalidArgumentJiminnyException;
use Jiminny\Exceptions\LogicException;
use Jiminny\Exceptions\RuntimeException;
use Jiminny\Models;
use Jiminny\Models\Activity\ActivitySummaryLog;
use Jiminny\Models\Activity\ActivityUploadSetting;
use Jiminny\Models\Activity\AvailabilityNotification;
use Jiminny\Models\Activity\CoachRequest;
use Jiminny\Models\Activity\Comment;
use Jiminny\Models\Activity\Log;
use Jiminny\Models\Activity\Message;
use Jiminny\Models\Activity\Moment;
use Jiminny\Models\Activity\Note;
use Jiminny\Models\Activity\ParticipantSpeech;
use Jiminny\Models\Activity\Play;
use Jiminny\Models\Activity\Question;
use Jiminny\Models\Activity\Share;
use Jiminny\Models\Activity\Snapshot;
use Jiminny\Models\Activity\Stats;
use Jiminny\Models\Activity\SubscriptionSet;
use Jiminny\Models\Activity\TopicTrigger;
use Jiminny\Models\Activity\Transcription;
use Jiminny\Models\Calendar\CalendarEvent;
use Jiminny\Models\Crm\Configuration;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\ElasticSearch\ActivityElasticSearchTrait;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\Participant\Connection;
use Jiminny\Models\Playlist\Activity as PlaylistActivity;
use Jiminny\Services\Activity\ActivityProviderRegistry;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataByStrategy;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverFactory;
use Jiminny\Services\Activity\Import\DataResolvers\UpdateCrmDataResolverInterface;
use Jiminny\Traits\Enums;
use Jiminny\Traits\RequiresUUID;
use Jiminny\Utils\CurrencyFormatter;
use NumberFormatter;
use function in_array;
/**
* Jiminny\Models\Activity
*
* @property null|int $auto_score filled from ES hydrator, not in DB!
* @property-read Account|null $account
* @property-read CalendarEvent|null $calendarEvent
* @property-read Contact|null $contact
* @property-read Lead|null $lead
* @property-read Opportunity|null $opportunity
* @property-read Stage|null $stage
* @property int $id
* @property mixed|null $uuid
* @property string|null $source
* @property string|null $external_id
* @property string $provider
* @property string|null $location
* @property string|null $telephony_provider_id
* @property int|null $from_participant_id
* @property int|null $to_participant_id
* @property int|null $device_id
* @property string|null $type
* @property int|null $playbook_category_id
* @property int $user_id
* @property int|null $lead_id
* @property int|null $account_id
* @property int|null $contact_id
* @property int|null $opportunity_id
* @property int|null $stage_id
* @property string|null $value
* @property int|null $crm_configuration_id
* @property string|null $crm_provider_id
* @property string|null $language
* @property int|null $transcription_id
* @property int $duration
* @property string $status
* @property int|null $on_air
* @property int|null $calendar_event_id
* @property string $recording_state
* @property bool|null $recording_preference
* @property int $recording_reason_code
* @property int $summary_reminder_sent
* @property \Illuminate\Support\Carbon|null $log_reminder_sent_at
* @property \Illuminate\Support\Carbon|null $organizer_notified_at
* @property bool|null $has_recording_prompt
* @property bool $is_internal
* @property int $is_locked
* @property int $is_recording
* @property bool|null $is_processed
* @property bool $is_private
* @property bool $is_instant_invite
* @property string|null $poster_path
* @property string|null $summary
* @property string|null $title
* @property string|null $description
* @property \Illuminate\Support\Carbon|null $scheduled_start_time
* @property \Illuminate\Support\Carbon|null $scheduled_end_time
* @property \Illuminate\Support\Carbon|null $actual_start_time
* @property \Illuminate\Support\Carbon|null $actual_end_time
* @property int|null $uploaded_by
* @property \Illuminate\Support\Carbon|null $deleted_at
* @property \Illuminate\Support\Carbon|null $created_at
* @property \Illuminate\Support\Carbon|null $updated_at
* @property string|null $average_score
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $activeParticipants
* @property-read int|null $active_participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRuleTrigger> $activityScorecardRuleTriggers
* @property-read int|null $activity_scorecard_rule_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Scorecard\ActivityScorecardRule> $activityScorecardRules
* @property-read int|null $activity_scorecard_rules_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, AvailabilityNotification> $availabilityNotifications
* @property-read int|null $availability_notifications_count
* @property-read \Jiminny\Models\PlaybookCategory|null $category
* @property-read \Illuminate\Database\Eloquent\Collection<int, CoachRequest> $coachRequests
* @property-read int|null $coach_requests_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $coachingFeedbacks
* @property-read int|null $coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $coachingMessages
* @property-read int|null $coaching_messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $comments
* @property-read int|null $comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Connection> $connections
* @property-read int|null $connections_count
* @property-read Configuration|null $crm
* @property-read \Illuminate\Database\Eloquent\Collection<int, FieldData> $data
* @property-read int|null $data_count
* @property-read \Jiminny\Models\Device|null $device
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $favoritePlaylists
* @property-read int|null $favorite_playlists_count
* @property-read \Jiminny\Models\Participant|null $from
* @property-read string|null $activity_title
* @property-read mixed $comment_count
* @property-read mixed $duration_for_humans
* @property-read string $duration_for_humans_short
* @property-read int $favorite_count
* @property-read mixed $favorites_count
* @property-read mixed $formatted_value
* @property-read string $id_string
* @property-read \Jiminny\Models\Participant|null $organizer
* @property-read mixed $play_count
* @property-read int|null $plays_count
* @property-read ?ProspectInterface $prospect
* @property-read string|null $prospect_name
* @property-read mixed $prospect_type
* @property-read mixed $share_count
* @property-read int|null $shares_count
* @property-read int|null $tracks_with_telephony_count
* @property-read int|null $visible_comments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\CoachingFeedback> $latestCoachingFeedbacks
* @property-read int|null $latest_coaching_feedbacks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Log> $logs
* @property-read int|null $logs_count
* @property-read \Jiminny\Models\Track|null $masterTrack
* @property-read \Illuminate\Database\Eloquent\Collection<int, Message> $messages
* @property-read int|null $messages_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Moment> $moments
* @property-read int|null $moments_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Note> $notes
* @property-read int|null $notes_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\Share> $participantShares
* @property-read int|null $participant_shares_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, ParticipantSpeech> $participantSpeeches
* @property-read int|null $participant_speeches_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant\ParticipantStats> $participantStats
* @property-read int|null $participant_stats_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Participant> $participants
* @property-read int|null $participants_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, PlaylistActivity> $playlistActivities
* @property-read int|null $playlist_activities_count
* @property-read \Kalnoy\Nestedset\Collection<int, \Jiminny\Models\Playlist> $playlists
* @property-read int|null $playlists_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Play> $plays
* @property-read \Illuminate\Database\Eloquent\Collection<int, Question> $questions
* @property-read int|null $questions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Session> $sessions
* @property-read int|null $sessions_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, Share> $shares
* @property-read \Illuminate\Database\Eloquent\Collection<int, Snapshot> $snapshots
* @property-read int|null $snapshots_count
* @property-read Stats|null $stats
* @property-read \Jiminny\Models\Participant|null $to
* @property-read \Illuminate\Database\Eloquent\Collection<int, TopicTrigger> $topicTriggers
* @property-read int|null $topic_triggers_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracks
* @property-read int|null $tracks_count
* @property-read \Illuminate\Database\Eloquent\Collection<int, \Jiminny\Models\Track> $tracksWithTelephony
* @property-read Transcription|null $transcription
* @property-read \Jiminny\Models\User $user
* @property-read \Illuminate\Database\Eloquent\Collection<int, Comment> $visibleComments
*
* @method static \Illuminate\Database\Eloquent\Collection<int, static> all($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity chunkByIdDesc($count, callable $callback, $column = null, $alias = null)
* @method static \Database\Factories\ActivityFactory factory(...$parameters)
* @method static \Illuminate\Database\Eloquent\Collection<int, static> get($columns = ['*'])
* @method static \Jiminny\Component\Eloquent\Builder|Activity heldBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity idOrUuId($idOrUuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity newModelQuery()
* @method static \Jiminny\Component\Eloquent\Builder|Activity newQuery()
* @method static Builder|Activity onlyTrashed()
* @method static \Jiminny\Component\Eloquent\Builder|Activity query()
* @method static \Jiminny\Component\Eloquent\Builder|Activity scheduledBetween(\Carbon\Carbon $start, \Carbon\Carbon $end)
* @method static \Jiminny\Component\Eloquent\Builder|Activity inOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity notInOpenDeals()
* @method static \Jiminny\Component\Eloquent\Builder|Activity forTeam(int $teamId)
* @method static \Jiminny\Component\Eloquent\Builder|Activity search(callable $searchQuery, $key = null, $sortByResults = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity uuid(string $uuid, bool $first = true)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAccountId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereActualStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereAverageScore($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCalendarEventId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereContactId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCreatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmConfigurationId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereCrmProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeletedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDescription($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDeviceId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereDuration($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereFromParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereHasRecordingPrompt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInstantInvite($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsInternal($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsLocked($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsPrivate($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsProcessed($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereIsRecording($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLanguage($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLeadId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLocation($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereLogReminderSentAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOnAir($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOpportunityId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereOrganizerNotifiedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePlaybookCategoryId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity wherePosterPath($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereProvider($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingPreference($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingReasonCode($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereRecordingState($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledEndTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereScheduledStartTime($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSource($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereExternalId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStageId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereStatus($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummary($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereSummaryReminderSent($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTelephonyProviderId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTitle($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereToParticipantId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereTranscriptionId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereType($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUpdatedAt($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUploadedBy($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUserId($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereUuid($value)
* @method static \Jiminny\Component\Eloquent\Builder|Activity whereValue($value)
* @method static Builder|Activity withTrashed()
* @method static Builder|Activity withoutTrashed()
*
* @mixin \Eloquent
*/
class Activity extends Model implements
ElasticSearch\Contract\Searchable,
Workflow\Workflow\WorkflowAwareInterface,
Models\Contracts\ActivityContract,
Contracts\Model\ActivityInterface,
UuidAwareInterface
{
use HasFactory;
use Enums;
use SoftDeletes;
use RequiresUUID;
use BitwiseFlagTrait;
use ElasticSearch\Model\Searchable;
use ActivityElasticSearchTrait;
use Workflow\Workflow\WorkflowAware {
transitionTo as traitTransitionTo;
}
public const int FLAG_RECORDING_REASON_DEFAULT = 0;
// Recording Prompted but never started
public const int FLAG_RECORDING_REASON_COMPLIANCE_PROMPT = 1;
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESUMED = 2;
public const int FLAG_RECORDING_REASON_NO_AUDIO = 3;
// Recording Disabled by Organization
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT = 4;
// Recording was restricted to one-side recordings only
public const int FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE = 8;
// Recording was not started because it was internal and team setting disabled that.
public const int FLAG_RECORDING_REASON_TEAM_INTERNAL_DISABLED = 16;
// Recording was not started because it was internal and user setting disabled that.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED = 32;
// Recording was not started because user setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_USER_AUTOMATIC_DISABLED = 64;
// Recording was not started because team setting disabled automatic recording.
public const int FLAG_RECORDING_REASON_TEAM_AUTOMATIC_DISABLED = 128;
// Recording was not started because user has overriden default.
public const int FLAG_RECORDING_REASON_PREFERENCE_OVERRIDE = 256;
// Recording was not started because they don't want internal, and this meeting was not scheduled/imported in time.
public const int FLAG_RECORDING_REASON_USER_INTERNAL_DISABLED_UNSCHEDULED = 512;
// Recording was not started because their team setting does excludes the meeting type.
public const int FLAG_RECORDING_REASON_UNSUPPORTED_TYPE = 1024;
// Recording was not started because the external provider disabled it (or recording is missing etc).
public const int FLAG_RECORDING_REASON_EXTERNALLY_DISABLED = 2048;
// Recording was stopped externally ("exit-meeting" Pusher event)
public const int FLAG_RECORDING_REASON_STOPPED_EXTERNALLY = 384;
// Recording couldn't be started due to Zoom hosting conflict error
public const int FLAG_RECORDING_REASON_HOSTING_CONFLICT = 448;
// meeting.failed event with reason code BOT_DENIED_FROM_LOBBY
public const int FLAG_RECORDING_REASON_MEETING_BOT_DENIED_FROM_LOBBY = 4096;
// meeting.failed event with reason code LOBBY_TIMEOUT
public const int FLAG_RECORDING_REASON_MEETING_BOT_LOBBY_TIMEOUT = 8192;
// meeting.failed event with reason code BOT_KICKED
public const int FLAG_RECORDING_REASON_MEETING_BOT_KICKED = 16384;
// meeting.failed event with reason code UNKNOWN
public const int FLAG_RECORDING_REASON_MEETING_BOT_UNKNOWN = 32768;
public const int FLAG_RECORDING_REASON_CONSENT_DENIED = 65536;
// Invalid meeting (e.g. URL is invalid, or the meeting is not found)
public const int FLAG_RECORDING_REASON_MEETING_BOT_INVALID = 131072;
// The host stopped the recording.
public const int FLAG_RECORDING_REASON_USER_STOPPED = 262144;
// Recording was not started because an alternative vendor disabled it (or overrode it).
public const int FLAG_RECORDING_REASON_VENDOR_OVERRIDE = 1048576;
// Login required meeting.failed code
public const int FLAG_RECORDING_REASON_LOGIN_REQUIRED = 524288;
// Password for meeting was not provided - meeting.failed code
public const int FLAG_RECORDING_REASON_MEETING_PASSWORD_NOT_PROVIDED = 2097152;
// meeting.failed - when the meeting is locked
public const int FLAG_RECORDING_REASON_MEETING_IS_LOCKED = 4194304;
// max recording duration reached
public const int FLAG_RECORDING_REASON_MAX_DURATION_REACHED = 8388608;
// recording size is too small
public const int FLAG_RECORDING_REASON_EMPTY_RECORDING = 16777216;
// meeting.failed - when bot is redirected to sign in page multiple times
public const int FLAG_RECORDING_REASON_MAX_RESTART_COUNT_IS_REACHED = 33554432;
// meeting.failed event with reason code CONNECTION_LOST
public const int FLAG_RECORDING_REASON_MEETING_BOT_CONNECTION_LOST = 67108864;
// recording is corrupted.
public const int FLAG_RECORDING_REASON_MEDIA_FILE_UNSUPPORTED_MIME_TYPE = 134217728;
// meeting ended in lobby
public const int FLAG_RECORDING_REASON_MEETING_ENDED_IN_LOBBY = 268435456;
// meeting not started
public const int FLAG_RECORDING_REASON_REASON_MEETING_NOT_STARTED = 536870912;
// unfinished zoom custom disclaimer
public const int FLAG_RECORDING_REASON_FEATURE_RULE_NOT_FOUND_ERROR = 1073741824;
// recording download failed - server error
public const int FLAG_RECORDING_REASON_SERVER_ERROR = 2147483648;
// recording download failed - client code 404
public const int FLAG_RECORDING_REASON_NOT_FOUND = 2147483649;
// recording download failed - client code 401, 403
public const int FLAG_RECORDING_REASON_ACCESS_DENIED = 2147483650;
// recording download failed - client code 429
public const int FLAG_RECORDING_REASON_TOO_MANY_REQUESTS = 2147483651;
// recording download failed - unknown client error
public const int FLAG_RECORDING_REASON_CLIENT_ERROR = 2147483652;
// recording download failed - unknown error
public const int FLAG_RECORDING_REASON_UNKNOWN_ERROR = 2147483653;
// It has been setup ahead of time through calendar
public const string STATUS_SCHEDULED = 'scheduled';
// It is awaiting audio.
public const string STATUS_PENDING = 'pending';
// Participant(s) dialed in, awaiting organizer.
public const string STATUS_RINGING = 'ringing';
// Call is in progress.
public const string STATUS_IN_PROGRESS = 'in-progress';
// It has ended.
public const string STATUS_COMPLETED = 'completed';
// Cancelled prior to starting.
public const string STATUS_CANCELLED = 'canceled';
public const string STATUS_DUPLICATED = 'duplicated'; // duplicated conference
public const string STATUS_STARTING_SOON = 'starting-soon';
public const string STATUS_BOT_CREATE_SENT = 'bot-create-sent';
public const string STATUS_BOT_INSTANCE_WORKER_ASSIGNED = 'worker-assigned';
public const string STATUS_BOT_INSTANCE_STARTED = 'bot-started';
// When bot instance is waiting in lobby
public const string STATUS_BOT_INSTANCE_WAITING_LOBBY = 'bot-waiting';
public const string STATUS_BUSY = 'busy';
public const string STATUS_NO_ANSWER = 'no-answer';
public const string STATUS_FAILED = 'failed'; // Used by SMS too
// SMS related
public const string STATUS_ACCEPTED = 'accepted';
public const string STATUS_QUEUED = 'queued';
public const string STATUS_SENDING = 'sending';
public const string STATUS_SENT = 'sent';
public const string STATUS_DELIVERED = 'delivered';
public const string STATUS_UNDELIVERED = 'undelivered';
public const string STATUS_RECEIVING = 'receiving';
public const string STATUS_RECEIVED = 'received';
public const string STATUS_RESENT = 'resent';
public const array SMS_STATUSES = [
Activity::STATUS_RECEIVED,
Activity::STATUS_SENT,
Activity::STATUS_DELIVERED,
];
public const array SOFT_PHONE_CONFERENCE_STATUSES = [
Activity::STATUS_IN_PROGRESS,
Activity::STATUS_COMPLETED,
];
// @todo refactor prefix from `TYPE_` to `CHANNEL_`
public const string TYPE_SOFTPHONE = 'softphone';
public const string TYPE_SOFTPHONE_INBOUND = 'softphone-inbound';
public const string TYPE_CONFERENCE = 'conference';
public const string TYPE_SMS_INBOUND = 'sms-inbound';
public const string TYPE_SMS_OUTBOUND = 'sms-outbound';
public const string TYPE_EMAIL_INBOUND = 'email-inbound';
public const string TYPE_EMAIL_OUTBOUND = 'email-outbound';
public const array CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
public const array PLAYABLE_CHANNELS = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
];
// Recording States
public const string RECORDING_OFF = 'off'; // Default state
public const string RECORDING_IN_PROGRESS = 'in-progress';
public const string RECORDING_PAUSED = 'paused';
public const string RECORDING_STOPPED = 'stopped'; // To never be resumed.
public const string RECORDING_RECORDED = 'recorded'; // At least some portion of it was recorded.
public const string RECORDING_FAILED = 'failed'; // Recording was attempted but failed for some reason.
// Live Stream States
public const int ON_AIR_DEFAULT = 0;
public const int ON_AIR_READY = 1;
public const int ON_AIR_PREPARING = 2;
public const int ON_AIR_STREAMING = 3;
public const int ON_AIR_FINISHED = 4;
public const int ON_AIR_NOT_STREAMED = 5;
public const int ON_AIR_ERROR = -1;
public const string SOURCE_GONG = 'gong';
public const string SOURCE_CHORUS = 'chorus';
public const string SOURCE_OUTLOOK = 'outlook';
public const string SOURCE_GOOGLE = 'google';
// Activity Providers
public const string PROVIDER_TWILIO = 'twilio'; // XXX: This is run via the Jiminny Provider.
public const string PROVIDER_OUTREACH = 'outreach';
public const string PROVIDER_ZOOM_BOT = 'zoom-bot';
public const string PROVIDER_SALESLOFT = 'salesloft';
public const string PROVIDER_GOOGLE = 'google';
public const string PROVIDER_AIRCALL = 'aircall';
public const string PROVIDER_JUSTCALL = 'justcall';
public const string PROVIDER_GOOGLE_MEET = 'google-meet';
public const string PROVIDER_GONG = 'gong';
public const string PROVIDER_HUBSPOT = 'hubspot';
public const string PROVIDER_CLOSE = 'close';
public const string PROVIDER_TEAMS = 'ms-teams';
public const string PROVIDER_SALESFORCE = 'salesforce';
public const string PROVIDER_GROOVE = 'groove';
public const string PROVIDER_XANT = 'xant';
public const string PROVIDER_OFFICE = 'office';
public const string PROVIDER_NATTERBOX = 'natterbox';
public const string PROVIDER_RINGCENTRAL = 'ringcentral';
public const string PROVIDER_RINGCENTRAL_VIDEO = 'ringcentral-video';
public const string PROVIDER_GOTOMEETING = 'go-to-meeting';
public const string PROVIDER_DEMODESK = 'demo-desk';
public const string PROVIDER_DIALPAD = 'dialpad';
public const string PROVIDER_ZOOM_PHONE = 'zoom-phone';
public const string PROVIDER_CLOUDCALL = 'cloudcall';
public const string PROVIDER_CLOUDCALL_US = 'cloudcall-us';
public const string PROVIDER_EIGHT_BY_EIGHT = 'eight-by-eight'; // "8x8" UK
public const string PROVIDER_EIGHT_BY_EIGHT_CA = 'eight-by-eight-ca'; // "8x8" Canada
public const string PROVIDER_EIGHT_BY_EIGHT_AP = 'eight-by-eight-ap'; // "8x8" Australia
public const string PROVIDER_EIGHT_BY_EIGHT_US_EAST = 'eight-by-eight-use'; // "8x8" US East
public const string PROVIDER_EIGHT_BY_EIGHT_US_WEST = 'eight-by-eight-usw'; // "8x8" US West
public const string PROVIDER_CONNECT_AND_SELL = 'connect-and-sell';
public const string PROVIDER_CLOUD_TALK = 'cloud-talk';
public const string PROVIDER_AMAZON_CONNECT = 'amazon-connect';
public const string PROVIDER_VONAGE = 'vonage';
public const string PROVIDER_MIGRATOR = 'migrator';
public const string PROVIDER_UPLOADER = 'uploader';
public const string PROVIDER_TALKDESK = 'talkdesk';
public const string PROVIDER_TWILIO_FLEX = 'twilio-flex';
public const string PROVIDER_TWILIO_FLEX_DIRECT = 'twilio-flex-direct';
public const string PROVIDER_TWILIO_VIDEO = 'twilio-video';
public const string PROVIDER_AVAYA = 'avaya';
public const string PROVIDER_TELUS = 'telus';
public const string PROVIDER_FIVE_NINE = 'five-nine';
public const string PROVIDER_APOLLO = 'apollo';
public const string PROVIDER_ORUM = 'orum';
public const string PROVIDER_BLOOBIRDS = 'bloobirds';
/**
* @const API_PROVIDERS
* A list of integrations that import calls via API instead of webhooks
*/
public const array API_PROVIDERS = [
self::PROVIDER_OUTREACH,
self::PROVIDER_SALESLOFT,
self::PROVIDER_HUBSPOT,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_NATTERBOX,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
];
public const array FINITE_STATES = [
self::TYPE_SOFTPHONE => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_SOFTPHONE_INBOUND => [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_NO_ANSWER,
self::STATUS_BUSY,
],
self::TYPE_CONFERENCE => self::FINITE_STATES_CONFERENCE,
];
public const array FINITE_STATES_CONFERENCE = [
self::STATUS_COMPLETED,
self::STATUS_FAILED,
self::STATUS_CANCELLED,
];
public const array MEETING_BOT_JOIN_ATTEMPTED = [
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_BOT_INSTANCE_STARTED,
];
public static array $enumStatuses = [
self::STATUS_SCHEDULED,
self::STATUS_PENDING,
self::STATUS_RINGING,
self::STATUS_IN_PROGRESS,
self::STATUS_COMPLETED,
self::STATUS_CANCELLED,
self::STATUS_BUSY,
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_ACCEPTED,
self::STATUS_QUEUED,
self::STATUS_SENDING,
self::STATUS_SENT,
self::STATUS_RESENT,
self::STATUS_DELIVERED,
self::STATUS_UNDELIVERED,
self::STATUS_RECEIVING,
self::STATUS_RECEIVED,
self::STATUS_BOT_INSTANCE_WAITING_LOBBY,
self::STATUS_STARTING_SOON,
self::STATUS_BOT_INSTANCE_WORKER_ASSIGNED,
self::STATUS_BOT_INSTANCE_STARTED,
self::STATUS_DUPLICATED,
];
public static array $enumProviders = [
self::PROVIDER_TWILIO,
self::PROVIDER_OUTREACH,
self::PROVIDER_ZOOM_BOT,
self::PROVIDER_SALESLOFT,
self::PROVIDER_AIRCALL,
self::PROVIDER_JUSTCALL,
self::PROVIDER_GOOGLE_MEET,
self::PROVIDER_GONG,
self::PROVIDER_HUBSPOT,
self::PROVIDER_CLOSE,
self::PROVIDER_TEAMS,
self::PROVIDER_SALESFORCE,
self::PROVIDER_GROOVE,
self::PROVIDER_XANT,
self::PROVIDER_GOOGLE,
self::PROVIDER_OFFICE,
self::PROVIDER_NATTERBOX,
self::PROVIDER_RINGCENTRAL,
self::PROVIDER_RINGCENTRAL_VIDEO,
self::PROVIDER_GOTOMEETING,
self::PROVIDER_DEMODESK,
self::PROVIDER_DIALPAD,
self::PROVIDER_ZOOM_PHONE,
self::PROVIDER_CLOUDCALL,
self::PROVIDER_CLOUDCALL_US,
self::PROVIDER_EIGHT_BY_EIGHT,
self::PROVIDER_EIGHT_BY_EIGHT_CA,
self::PROVIDER_EIGHT_BY_EIGHT_AP,
self::PROVIDER_EIGHT_BY_EIGHT_US_EAST,
self::PROVIDER_EIGHT_BY_EIGHT_US_WEST,
self::PROVIDER_CONNECT_AND_SELL,
self::PROVIDER_CLOUD_TALK,
self::PROVIDER_AMAZON_CONNECT,
self::PROVIDER_VONAGE,
self::PROVIDER_TALKDESK,
self::PROVIDER_TWILIO_FLEX,
self::PROVIDER_TWILIO_FLEX_DIRECT,
self::PROVIDER_TWILIO_VIDEO,
self::PROVIDER_AVAYA,
self::PROVIDER_TELUS,
self::PROVIDER_FIVE_NINE,
self::PROVIDER_APOLLO,
self::PROVIDER_ORUM,
self::PROVIDER_BLOOBIRDS,
];
public static $enumRecordingStates = [
self::RECORDING_OFF, // Default state
self::RECORDING_IN_PROGRESS,
self::RECORDING_PAUSED,
self::RECORDING_STOPPED,
self::RECORDING_RECORDED,
self::RECORDING_FAILED,
];
// @Important:
// This collection is not used anywhere, and is fully duplicated by the Channels const.
// Validate if it is referred somehow via the enum trait, and if not, remove it entirely.
// An even better strategy will be to move all those constants to a dedicated class
protected array $enumTypes = [
self::TYPE_SOFTPHONE,
self::TYPE_SOFTPHONE_INBOUND,
self::TYPE_CONFERENCE,
self::TYPE_SMS_INBOUND,
self::TYPE_SMS_OUTBOUND,
self::TYPE_EMAIL_INBOUND,
self::TYPE_EMAIL_OUTBOUND,
];
protected static $enumFailedStatuses = [
self::STATUS_NO_ANSWER,
self::STATUS_FAILED,
self::STATUS_BUSY,
self::STATUS_CANCELLED,
];
protected $table = 'activities';
protected $fillable = [
// Type of activity.
'type', // @todo refactor to `channel`
// The activity type.
'playbook_category_id',
// User who hosts the activity.
'user_id',
// Related Lead record (if applicable)
'lead_id',
// Related Account record (if applicable)
'account_id',
// Related Contact record (if applicable)
'contact_id',
// Related Opportunity record (if applicable)
'opportunity_id',
// Stage of activity.
'stage_id',
// Value of opportunity.
'value',
// If the activity relates to a CRM task.
'crm_provider_id',
// If the activity was created through an external device.
'device_id',
// the activity's language code
'language',
// transcription id
'transcription_id',
// Duration of the call, with microseconds precision.
'duration',
// One of enumStatuses above.
'status',
// Have we reminded them to log the call?
'log_reminder_sent_at',
// If activity is private or inter-org, flagged here.
'is_internal',
// Managers and above can mark a call as private, to exclude it from other team members
'is_private',
'is_processed',
// Boolean for this activity being instant invite handled.
'is_instant_invite',
// If activity is in recording state, flagged here.
'recording_state',
// If activity recording is overidden from default.
'recording_preference',
// if recording did (not) happen, why that is
'recording_reason_code',
// Average score, updated during
'average_score',
// Summary that the organizer has taken after the call.
'summary',
// Subject of the activity, usually taken from calendar event.
'title',
// Description of the activity, usually taken from calendar event.
'description',
// Start time, usually taken from calendar event.
'scheduled_start_time',
// End time, usually taken from calendar event.
'scheduled_end_time',
// When the call actually started.
'actual_start_time',
// When the call actually ended.
'actual_end_time',
// SMS: Message reference
'telephony_provider_id',
// SMS: Participant who sent message
'from_participant_id',
// SMS: Participant who should receive the message
'to_participant_id',
// When an external guest joins an organizers meeting room and the organizer is not present,
// send them an SMS notification that someone has joined.
'organizer_notified_at',
// where was the activity imported from
'source',
// The id in the source system (e.g. the bot id in Recall.ai)
'external_id',
// The provider, by default it is twilio.
'provider',
// Meeting location url
'location',
// The snapshot for displaying a poster image.
'poster_path',
'crm_configuration_id',
// If there is an automated message that the conversation is being recorded
'has_recording_prompt',
// If the activity is being live-streamed
'on_air',
'calendar_event_id',
];
protected $appends = [
'id_string',
'organizer',
];
protected $hidden = [
'uuid',
];
protected $visible = [
'id_string',
'type',
'duration',
'average_score',
'status',
'log_reminder_sent_at',
'title',
'description',
'is_internal',
'scheduled_start_time',
'scheduled_end_time',
'actual_start_time',
'actual_end_time',
'user',
'category',
'account',
'contact',
'opportunity',
'lead',
'stage',
'stats',
'participants',
'playlists',
'tracks',
'comments',
'plays',
'coachingFeedbacks',
'shares',
'favorites',
'language',
'transcription',
'is_private',
'is_instant_invite',
'on_air',
'calendar_event_id',
];
protected function casts(): array
{
return [
'scheduled_start_time' => 'datetime',
'scheduled_end_time' => 'datetime',
'actual_start_time' => 'datetime',
'actual_end_time' => 'datetime',
'organizer_notified_at' => 'datetime',
'log_reminder_sent_at' => 'datetime',
'is_internal' => 'boolean',
'duration' => 'integer',
'average_score' => 'decimal:2',
'is_private' => 'boolean',
'is_processed' => 'boolean',
'is_instant_invite' => 'boolean',
'value' => 'decimal:2',
'recording_preference' => 'boolean',
'recording_reason_code' => 'integer',
'has_recording_prompt' => 'boolean',
'on_air' => 'integer',
];
}
protected static function boot()
{
parent::boot();
static::updated(static function (Activity $activity) {
// If activity is about to start (pending, ringing, in-progress) or event is scheduled in less than 1 week
if (in_array($activity->status, [Activity::STATUS_PENDING, Activity::STATUS_RINGING, Activity::STATUS_IN_PROGRESS], true) ||
($activity->scheduled_start_time && (int) $activity->scheduled_start_time->diffInWeeks(new Carbon(), true) < 1)) {
if ($activity->isDirty('status')) {
event(new StatusUpdated($activity));
}
if ($activity->isDirty('stage_id')) {
event(new StageUpdated($activity));
}
if ($activity->isDirty(['lead_id', 'account_id', 'contact_id'])) {
event(new ProspectUpdated($activity));
}
if ($activity->isDirty('opportunity_id')) {
event(new ActivityUpdated($activity, 'activity.opportunity-updated', Auth::user()));
}
if ($activity->isDirty('title')) {
event(new TitleUpdated($activity));
}
}
if ($activity->isDirty('playbook_category_id')) {
event(new ActivityTypeUpdated($activity));
}
});
static::deleted(static function (Activity $activity) {
// Hard delete associated playlistActivities
$activity->playlistActivities()->delete();
});
}
public function getOrganizerAttribute(): ?Participant
{
$participant = $this->participants()->where('user_id', $this->user_id)->first();
if (! $participant instanceof Participant && $participant !== null) {
throw new RuntimeException(sprintf('$participant must be an instance of "%s" or null', Participant::class));
}
return $participant;
}
public function getFormattedValueAttribute()
{
$currencyCode = 'USD';
if ($this->opportunity) {
$currencyCode = $this->opportunity->getCurrencyCode();
}
$formatter = new CurrencyFormatter();
$formatter->setTextAttribute(NumberFormatter::CURRENCY_CODE, $currencyCode);
$formatter->setAttribute(NumberFormatter::MAX_FRACTION_DIGITS, 0);
return $formatter->format($this->value, $currencyCode);
}
public function getProspectNameAttribute(): ?string
{
$prospectName = null;
if ($this->lead_id) {
$prospectName = $this->lead->name;
} elseif ($this->contact_id) {
$prospectName = $this->contact->name;
} elseif ($this->account_id) {
$prospectName = $this->account->name;
}
return $prospectName;
}
public function getProspectName(): ?string
{
/** @var string|null */
return $this->getAttribute('prospect_name');
}
/**
* Get activity title depending on prospect or title
*/
public function getActivityTitleAttribute(): ?string
{
$activityTitle = null;
if ($this->prospect && $this->prospect->getName()) {
if ($this->account_id) {
$activityTitle = $this->account->name;
} elseif ($this->lead_id) {
$activityTitle = $this->lead->company;
} elseif ($this->contact_id) {
$activityTitle = $this->contact->account ? $this->contact->account->name : $this->contact->name;
}
} elseif ($this->title) {
$activityTitle = $this->title;
}
return $activityTitle;
}
public function wasRecentlyCreated(): bool
{
return $this->wasRecentlyCreated;
}
public function getProspectTypeAttribute()
{
$prospectType = null;
if ($this->lead_id) {
$prospectType = 'Lead';
} elseif ($this->contact_id) {
$prospectType = 'Contact';
} elseif ($this->account_id) {
$prospectType = 'Account';
}
return $prospectType;
}
/**
* Return the best match for prospect. Results are in the following order of priority:
* 1. Lead
* 2. Contact
* 3. Account
* 4. NULL
*/
public function getProspectAttribute(): ?ProspectInterface
{
if ($this->hasLead()) {
return $this->getLead();
}
if ($this->hasContact()) {
return $this->getContact();
}
if ($this->hasAccount()) {
return $this->getAccount();
}
return null;
}
public function getTitleAttribute($value): ?string
{
return \getActivityTitleAttribute(
$this->user->name,
$this->getType(),
$value,
$this->prospect->name ?? null,
$this->from->national_phone_number ?? null
);
}
public function getTitle(): ?string
{
return $this->getAttribute('title');
}
public function getSummary(): ?string
{
return $this->getAttribute('summary');
}
public function isInternal(): bool
{
return $this->getAttribute('is_internal');
}
public function getIsPrivate(): bool
{
return $this->getAttribute('is_private');
}
public function getDescription(): ?string
{
return $this->getAttribute('description');
}
public function hasTitle(): bool
{
return $this->getOriginal('title') !== null;
}
public function getPlayCountAttribute()
{
return $this->getPlaysCountAttribute();
}
public function getPlaysCountAttribute()
{
if (! isset($this->attributes['plays_count'])) {
$this->loadCount('plays');
}
return $this->attributes['plays_count'];
}
public function getCommentCountAttribute()
{
return $this->getCommentsCountAttribute();
}
public function getCommentsCountAttribute()
{
if (! isset($this->attributes['comments_count'])) {
$this->loadCount('comments');
}
return $this->attributes['comments_count'];
}
public function getVisibleCommentsCountAttribute()
{
if (! isset($this->attributes['visible_comments_count'])) {
$activityCommentsService = app(ActivityCommentService::class);
$user = Auth::user() instanceof User ? Auth::user() : null;
$this->attributes['visible_comments_count'] = $activityCommentsService
->getVisibleCommentsCount($this, $user);
}
return $this->attributes['visible_comments_count'];
}
public function getShareCountAttribute()
{
return $this->getSharesCountAttribute();
}
public function getSharesCountAttribute()
{
if (! isset($this->attributes['shares_count'])) {
$this->loadCount('shares');
}
return $this->attributes['shares_count'];
}
/**
* Get the count of favorites playlists this activity appears in
*/
public function getFavoriteCountAttribute(): int
{
return $this->getFavoritesCountAttribute();
}
public function getFavoritesCountAttribute()
{
if (! isset($this->attributes['favorites_count'])) {
$this->loadCount('favorites');
}
return $this->attributes['favorites_count'];
}
public function getActiveParticipantsCountAttribute()
{
if (! isset($this->attributes['active_participants_count'])) {
$this->loadCount('activeParticipants');
}
return $this->attributes['active_participants_count'];
}
public function getTracksWithTelephonyCountAttribute()
{
if (! isset($this->attributes['tracks_with_telephony_count'])) {
$this->loadCount('tracksWithTelephony');
}
return $this->attributes['tracks_with_telephony_count'];
}
/**
* @TEMP
* $this->loadCount('tracksWithTelephony') throws null pointer exception
*/
public function countTracksWithTelephony(): int
{
return $this->tracks()->whereNotNull('telephony_provider_id')->count();
}
public function getDuration(): float
{
return $this->getAttribute('duration');
}
public function getDurationForHumansAttribute()
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true);
}
public function getDurationForHumansShortAttribute(): string
{
return Carbon::now()->subSeconds($this->duration)->diffForHumans(now(), true, true);
}
public function hasRecordingPref...
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releases (Channel) - Jiminny Inc - 2 new items - S releases (Channel) - Jiminny Inc - 2 new items - Slack...
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Switch workspaces… (Jiminny Inc) Has new messages
Switch workspaces… (Jiminny Inc) Has new messages
Home
Home
DMs
DMs...
|
[{"role":"AXPopUpButton","text [{"role":"AXPopUpButton","text":"Switch workspaces… (Jiminny Inc) Has new messages","depth":14,"bounds":{"left":0.51180553,"top":0.08111111,"width":0.025,"height":0.04},"on_screen":true,"role_description":"pop-up button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXRadioButton","text":"Home","depth":14,"bounds":{"left":0.50625,"top":0.14,"width":0.036111113,"height":0.075555556},"on_screen":true,"role_description":"tab","subrole":"AXTabButton","is_enabled":true,"is_focused":false,"is_selected":true,"is_expanded":false},{"role":"AXStaticText","text":"Home","depth":16,"bounds":{"left":0.5138889,"top":0.19222222,"width":0.020833334,"height":0.015555556},"on_screen":true,"role_description":"text"},{"role":"AXRadioButton","text":"DMs","depth":14,"bounds":{"left":0.50625,"top":0.21555555,"width":0.036111113,"height":0.075555556},"on_screen":true,"role_description":"tab","subrole":"AXTabButton","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"DMs","depth":16,"bounds":{"left":0.5159722,"top":0.26777777,"width":0.016666668,"height":0.015555556},"on_screen":true,"role_description":"text"}]...
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-8589163668867601429
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-8084570848560988489
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app_switch
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hybrid
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NULL
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Switch workspaces… (Jiminny Inc) Has new messages
Switch workspaces… (Jiminny Inc) Has new messages
Home
Home
DMs
DMs
iTerm2ShellEditViewSessionScriptsProfilesWindowHelplahl•-zshDOCKER0 81DEV (-zsh)O $82APP (-zsh)screenpipe*84-zshAdm1n@DXP4800PLUS-B5F8:~$cd/volume2/docker/polyglothsudodockercompose build[sudo] password for Admin:[+] Building 1.7s (11/11) FINISHED=> [lang-subsinternal]load builddefinition from Dockerfile=>transferring dockerfile:419B→ [lang-subs internal] load metadata for docker.io/library/python:3.12-slim=> [lang-subsinternal]loaddockerignore= => transferring context: 2B= [lang-subs 1/6] FROM docker.io/library/python:3.12-slim@sha256:9d3abd9fc11d06998ccdbdd93b4dd49b5ad7d67fcbbc11c016eb0eb2c2194891=>[lang-subsinternal]load build context=> transferringcontext: 17.29kB=> CACHED [lang-subs 2/6]RUNapt-getupdate && apt-get install-y --no-install-recommendsffmpeg&& rm-rf /var/lib/apt/lists/*=> CACHED [lang-subs 3/6]WORKDIR /app=> CACHED [lang-subs 4/6]COPY requirements.txt=> CACHED [Lang-subs 5/6] RUN pip install--no-cache-dir -r requirements.txt= [lang-subs 6/6] COPY lang_subs.py[lang-subs]exporting toimage= exportinglayers== writingimage sha256:e7b015a420bc2f4a949476ff04d4341276aa701947f508eee59469530f65ee83=>= naming to docker.io/library/polygloth-lang-subsAdm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloth$sudo rm -rf media/.lang_subs_cache/Sto.Para.5.S01E01Adm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloth$sudo./run.sh Sto.Para.5.S01E01.mkv --duration 300Video:Sto.Para.5.S01E01.mkvCache: /media/.lang_subs_cache/Sto.Para.5.S01E01[1/4] Extracting audio...Extracting audio (first 300s)...[2/4] Transcribing...Transcribing with large-v3...Warning: You are sending unauthenticated requests to the HF Hub. Pleaseset a HF_TOKEN to enable higher rate limits and faster downloads.6 segments[3/4] Annotating with Claude...Segments 0-5...[4/4] Rendering outputs...Written: /media/Sto.Para.5.S01E01.assWritten: /media/Sto.Para.5.S01E01.study.mdDone.Adm1n@DXP4800PLUS-B5F8:/volume2/docker/polygloths Connection to [IP_ADDRESS] closed by remote host.Connection to [IP_ADDRESS] closed.lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~ $ |100% <478•Fri 22 May 10:26:32T81-zshdocker:default0.050.050.950.050.050.050.0s0.050.050.0s0.[IP_ADDRESS].150.050.0s...
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releases (Channel) - Jiminny Inc - 2 new items - S releases (Channel) - Jiminny Inc - 2 new items - Slack...
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FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& com FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& composer.json0 composer.lock0 dependency-checker.json0 dev.json= ids tytlE infection.json.distM-INSTALL.mdM+ INTERNAL_WEBHOOK_SETUP.mdEjiminny storageM+licenses.mom Makerileраскаqе-lock. sonE phpstan.neon.dist= phostan-baseline.neon<› phounit.xmliTe raw sal querv.saML README.mdso sonar-oroiect.oropertiesE test.py<> Untited Diadram.xmlI vetur.config.jsMJ WEBHOOK FILTERING IMPLEMENTATION.mo› ib External Librariesv = Scratches and Consolesv D Database ConsolesVASUA console (EU]A DEAL RISKS [EU]A DI [EU]A EU (EU]v A jiminny@localhostA console ljiminny@localhost]A DI [jiminny@localhost]A HS_local [jiminny@localhost]A SF [iiminny@localhostl& zoho dev liminny@localhostV A PRODA console (PROD]A console_1 [PROD]A DI (PROD]> ДOAA QAI> A QAI PRODSTAGINGA console [STAGINGIA console 1 [STAGiNG)#uranus STAGINGI>• Extensions) M Scratches• rli zz May 10-20.34Propnetcllent.onpcetalAcuivity lypeviarropnetservice.onp© SyncRe© GenerateAiActivityTypewsnaredsyncrieldsIrait.onowsyncermrieldstrait.ongC) FieldRepository.phpActivityPlaybookTrait.php© ImportMetadata.php© CrmHelyclass GenerateAiActivityTypeServiceprivate function processAlActivityTypeResponse(arnay Scontent, $activityType = $this->playbookCategoryRepository->findByGr‹$content['ai_activity_type'],sgroupif ($activityType === null) {$this->processingStateManager->setSkipped(sactivity->getldo,state: ActivityProcessingStateManager::STATE_AI_ACTI\sthns->loqger->intolrciHuD• ' Vetected Al ACtIvITY'activity' => Sactivity->getUuid(),sthis->loalolatadod Sactivity.isDetected: "No')return:Sthis-›activityRepository->update(Sactivity, I'playbook_category_id' = $activityType->getId(),151153$this->LogToDatadog(Sactivity,isDetected: IVec1)*$this->processingStateManager->setFinished($activity->getId(),state: ActivityProcessingStateManager::STATE_AI_ACTIVITY.);private function loaToDatadog(Activity Sactivity. string SisDet• • C0, Chat:= Cowork" Code+ New chat6 Projects8 Artifactse CustomizePinnedO Bu garian cit zenshio aoolication orcDawarich location tracking projectKecents• Screenpipe module not found error• Interactive language learning throus• Recent love experiences• Cities visited this year• Did I drive today• Last visit to Lovech• Monthlv spending breakdown and re• Swimming visits this vear• Screenpipe prune database vacuum e• Marking text locations in Screenpipe• Updating packages in Laravel• Screenpipe data sync and retention n• Screenpipe svnc script failing after reO Hubsnot BadRequest headers debug.• Monthly expense tracking• Exporting transaction data from No• @ How much have I spent for groc.• April 2026 spending by category• Code diff review@ HubSoot rate limit imolementation stiScreenpipe module not found errornode: prefix for built-in modules) requires Node 14.18+ / 16+, and your stack trace(internal/modules/cis/loader. is:880.old npm ERR! format. npx cache path_npx/47357/ ) 1s Classic Node 12.X.Check what you've got:bashnode -vwhach nodeI'd bet on v12.x. Fix by upgrading. If you're on nvm:nvm install 20nvm alias default 20nvm use 20homedrew.brew upgrade nodeIf neither, install nvm — it's the cleanest way to manage Node on the Mac, especially since youswitch between work projects.After upgrading, clear the stale npx cache before retrying so it doesn't reuse the broken install:~/.прm/_прхreenpipealatest record --disable-audio --ignored-windows "Boosteroid" --retention-davsOne thing worth noting — your Jiminny Laravel work probably runs on a specific Nodeversion via the project's nvmrc or package. json engines field. Upgrading thesystem/default Node shouldn't break that as long as nvm respects the project pin, but worth asanity check (yarn install/ npm install in the app repo after upgrading).*Write a message.Relaunch to updatelK lukas. ProOpus 4.7 AdaptiveCiaudo ic Aand can make mistakas Plesco doublo-chork rocnoncod...
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ocr
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FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& com FV faVsco.js~?9 masterProjectMỀ CLAUDE.md& composer.json0 composer.lock0 dependency-checker.json0 dev.json= ids tytlE infection.json.distM-INSTALL.mdM+ INTERNAL_WEBHOOK_SETUP.mdEjiminny storageM+licenses.mom Makerileраскаqе-lock. sonE phpstan.neon.dist= phostan-baseline.neon<› phounit.xmliTe raw sal querv.saML README.mdso sonar-oroiect.oropertiesE test.py<> Untited Diadram.xmlI vetur.config.jsMJ WEBHOOK FILTERING IMPLEMENTATION.mo› ib External Librariesv = Scratches and Consolesv D Database ConsolesVASUA console (EU]A DEAL RISKS [EU]A DI [EU]A EU (EU]v A jiminny@localhostA console ljiminny@localhost]A DI [jiminny@localhost]A HS_local [jiminny@localhost]A SF [iiminny@localhostl& zoho dev liminny@localhostV A PRODA console (PROD]A console_1 [PROD]A DI (PROD]> ДOAA QAI> A QAI PRODSTAGINGA console [STAGINGIA console 1 [STAGiNG)#uranus STAGINGI>• Extensions) M Scratches• rli zz May 10-20.34Propnetcllent.onpcetalAcuivity lypeviarropnetservice.onp© SyncRe© GenerateAiActivityTypewsnaredsyncrieldsIrait.onowsyncermrieldstrait.ongC) FieldRepository.phpActivityPlaybookTrait.php© ImportMetadata.php© CrmHelyclass GenerateAiActivityTypeServiceprivate function processAlActivityTypeResponse(arnay Scontent, $activityType = $this->playbookCategoryRepository->findByGr‹$content['ai_activity_type'],sgroupif ($activityType === null) {$this->processingStateManager->setSkipped(sactivity->getldo,state: ActivityProcessingStateManager::STATE_AI_ACTI\sthns->loqger->intolrciHuD• ' Vetected Al ACtIvITY'activity' => Sactivity->getUuid(),sthis->loalolatadod Sactivity.isDetected: "No')return:Sthis-›activityRepository->update(Sactivity, I'playbook_category_id' = $activityType->getId(),151153$this->LogToDatadog(Sactivity,isDetected: IVec1)*$this->processingStateManager->setFinished($activity->getId(),state: ActivityProcessingStateManager::STATE_AI_ACTIVITY.);private function loaToDatadog(Activity Sactivity. string SisDet• • C0, Chat:= Cowork" Code+ New chat6 Projects8 Artifactse CustomizePinnedO Bu garian cit zenshio aoolication orcDawarich location tracking projectKecents• Screenpipe module not found error• Interactive language learning throus• Recent love experiences• Cities visited this year• Did I drive today• Last visit to Lovech• Monthlv spending breakdown and re• Swimming visits this vear• Screenpipe prune database vacuum e• Marking text locations in Screenpipe• Updating packages in Laravel• Screenpipe data sync and retention n• Screenpipe svnc script failing after reO Hubsnot BadRequest headers debug.• Monthly expense tracking• Exporting transaction data from No• @ How much have I spent for groc.• April 2026 spending by category• Code diff review@ HubSoot rate limit imolementation stiScreenpipe module not found errornode: prefix for built-in modules) requires Node 14.18+ / 16+, and your stack trace(internal/modules/cis/loader. is:880.old npm ERR! format. npx cache path_npx/47357/ ) 1s Classic Node 12.X.Check what you've got:bashnode -vwhach nodeI'd bet on v12.x. Fix by upgrading. If you're on nvm:nvm install 20nvm alias default 20nvm use 20homedrew.brew upgrade nodeIf neither, install nvm — it's the cleanest way to manage Node on the Mac, especially since youswitch between work projects.After upgrading, clear the stale npx cache before retrying so it doesn't reuse the broken install:~/.прm/_прхreenpipealatest record --disable-audio --ignored-windows "Boosteroid" --retention-davsOne thing worth noting — your Jiminny Laravel work probably runs on a specific Nodeversion via the project's nvmrc or package. json engines field. Upgrading thesystem/default Node shouldn't break that as long as nvm respects the project pin, but worth asanity check (yarn install/ npm install in the app repo after upgrading).*Write a message.Relaunch to updatelK lukas. ProOpus 4.7 AdaptiveCiaudo ic Aand can make mistakas Plesco doublo-chork rocnoncod...
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Illuminate\Database\QueryException: SQLSTATE[23000 Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id` — Work...
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jiminny.sentry.io/issues/6978902356/?environment=p jiminny.sentry.io/issues/6978902356/?environment=production&environment=production-eu&project=82419&query=is%3Aunresolved&referrer=issue-stream...
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Service-Desk - Queues - Platform team - Service space - Jira
Service-Desk - Queues - Platform team - Service space - Jira
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Pipelines - jiminny/app
Pipelines - jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Jiminny
Jiminny
[JY-20879] Enable users to use their new activity types - Jira
[JY-20879] Enable users to use their new activity types - Jira
Sentry error
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
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Illuminate\Database\QueryException
View events
Events (total)
Users (90d)
Level: Error
SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`) REFERENCES `opportunities` (`id`) ON UPDATE CASCADE) (Connection: mysql, Host: jiminny-db-eu-prod.c8yi8pam1xrs.eu-west-1.rds.amazonaws.com, Port: 3306, Database: jiminny, SQL: update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610, `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:18:19 where `id` = 31264367)
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/app/Models/Activity.php in Jiminny\Models\Activity::updateActivityCrmData
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Service-Desk - Queues - Platform team - Service space - Jira
Service-Desk - Queues - Platform team - Service space - Jira
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Pipelines - jiminny/app
Pipelines - jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Jiminny
Jiminny
[JY-20879] Enable users to use their new activity types - Jira
[JY-20879] Enable users to use their new activity types - Jira
Sentry error
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
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SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`) REFERENCES `opportunities` (`id`) ON UPDATE CASCADE) (Connection: mysql, Host: jiminny-db-eu-prod.c8yi8pam1xrs.eu-west-1.rds.amazonaws.com, Port: 3306, Database: jiminny, SQL: update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610, `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:18:19 where `id` = 31264367)
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/app/Models/Activity.php in Jiminny\Models\Activity::updateActivityCrmData
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Lukas Kovalik
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Illuminate\Database\QueryException: SQLSTATE[23000 Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id` — Work...
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jiminny.sentry.io/issues/6978902356/?environment=p jiminny.sentry.io/issues/6978902356/?environment=production&environment=production-eu&project=82419&query=is%3Aunresolved&referrer=issue-stream...
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Service-Desk - Queues - Platform team - Service space - Jira
Service-Desk - Queues - Platform team - Service space - Jira
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Pipelines - jiminny/app
Pipelines - jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Jiminny
Jiminny
[JY-20879] Enable users to use their new activity types - Jira
[JY-20879] Enable users to use their new activity types - Jira
Sentry error
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Service-Desk - Queues - Platform team - Service space - Jira
Service-Desk - Queues - Platform team - Service space - Jira
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Pipelines - jiminny/app
Pipelines - jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Jiminny
Jiminny
[JY-20879] Enable users to use their new activity types - Jira
[JY-20879] Enable users to use their new activity types - Jira
Sentry error
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
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2026-05-22T09:07:50.589874+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-22/1779 /Users/lukas/.screenpipe/data/data/2026-05-22/1779440870589_m2.jpg...
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Illuminate\Database\QueryException: SQLSTATE[23000 Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id` — Work...
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jiminny.sentry.io/issues/6978902356/?environment=p jiminny.sentry.io/issues/6978902356/?environment=production&environment=production-eu&project=82419&query=is%3Aunresolved&referrer=issue-stream...
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Service-Desk - Queues - Platform team - Service space - Jira
Service-Desk - Queues - Platform team - Service space - Jira
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Pipelines - jiminny/app
Pipelines - jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Jiminny
Jiminny
[JY-20879] Enable users to use their new activity types - Jira
[JY-20879] Enable users to use their new activity types - Jira
Sentry error
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Service-Desk - Queues - Platform team - Service space - Jira
Service-Desk - Queues - Platform team - Service space - Jira
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Pipelines - jiminny/app
Pipelines - jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Jiminny
Jiminny
[JY-20879] Enable users to use their new activity types - Jira
[JY-20879] Enable users to use their new activity types - Jira
Sentry error
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
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Illuminate\Database\QueryException: SQLSTATE[23000 Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id` — Work...
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jiminny.sentry.io/issues/6978902356/?environment=p jiminny.sentry.io/issues/6978902356/?environment=production&environment=production-eu&project=82419&query=is%3Aunresolved&referrer=issue-stream...
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Service-Desk - Queues - Platform team - Service space - Jira
Service-Desk - Queues - Platform team - Service space - Jira
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Pipelines - jiminny/app
Pipelines - jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Jiminny
Jiminny
[JY-20879] Enable users to use their new activity types - Jira
[JY-20879] Enable users to use their new activity types - Jira
Sentry error
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
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Illuminate\Database\QueryException
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Level: Error
SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`) REFERENCES `opportunities` (`id`) ON UPDATE CASCADE) (Connection: mysql, Host: jiminny-db-eu-prod.c8yi8pam1xrs.eu-west-1.rds.amazonaws.com, Port: 3306, Database: jiminny, SQL: update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610, `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:18:19 where `id` = 31264367)
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/app/Models/Activity.php in Jiminny\Models\Activity::updateActivityCrmData
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Lukas Kovalik
production, production-eu
production, production-eu
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Service-Desk - Queues - Platform team - Service space - Jira
Service-Desk - Queues - Platform team - Service space - Jira
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Pipelines - jiminny/app
Pipelines - jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Jiminny
Jiminny
[JY-20879] Enable users to use their new activity types - Jira
[JY-20879] Enable users to use their new activity types - Jira
Sentry error
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
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SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`) REFERENCES `opportunities` (`id`) ON UPDATE CASCADE) (Connection: mysql, Host: jiminny-db-eu-prod.c8yi8pam1xrs.eu-west-1.rds.amazonaws.com, Port: 3306, Database: jiminny, SQL: update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610, `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:18:19 where `id` = 31264367)
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/app/Models/Activity.php in Jiminny\Models\Activity::updateActivityCrmData
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Lukas Kovalik
production, production-eu
production, production-eu
90D
90D...
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/Users/lukas/.screenpipe/data/data/2026-05-22/1779 /Users/lukas/.screenpipe/data/data/2026-05-22/1779440866916_m2.jpg...
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Illuminate\Database\QueryException: SQLSTATE[23000 Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id` — Work...
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jiminny.sentry.io/issues/6978902356/?environment=p jiminny.sentry.io/issues/6978902356/?environment=production&environment=production-eu&project=82419&query=is%3Aunresolved&referrer=issue-stream...
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Service-Desk - Queues - Platform team - Service space - Jira
Service-Desk - Queues - Platform team - Service space - Jira
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Pipelines - jiminny/app
Pipelines - jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Jiminny
Jiminny
[JY-20879] Enable users to use their new activity types - Jira
[JY-20879] Enable users to use their new activity types - Jira
Sentry error
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Service-Desk - Queues - Platform team - Service space - Jira
Service-Desk - Queues - Platform team - Service space - Jira
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Pipelines - jiminny/app
Pipelines - jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Jiminny
Jiminny
[JY-20879] Enable users to use their new activity types - Jira
[JY-20879] Enable users to use their new activity types - Jira
Sentry error
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
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/Users/lukas/.screenpipe/data/data/2026-05-22/1779 /Users/lukas/.screenpipe/data/data/2026-05-22/1779440850782_m1.jpg...
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Firefox
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Illuminate\Database\QueryException: SQLSTATE[23000 Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id` — Work...
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jiminny.sentry.io/issues/6978902356/?environment=p jiminny.sentry.io/issues/6978902356/?environment=production&environment=production-eu&project=82419&query=is%3Aunresolved&referrer=issue-stream...
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Service-Desk - Queues - Platform team - Service space - Jira
Service-Desk - Queues - Platform team - Service space - Jira
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Pipelines - jiminny/app
Pipelines - jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Jiminny
Jiminny
[JY-20879] Enable users to use their new activity types - Jira
[JY-20879] Enable users to use their new activity types - Jira
Sentry error
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
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SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`) REFERENCES `opportunities` (`id`) ON UPDATE CASCADE) (Connection: mysql, Host: jiminny-db-eu-prod.c8yi8pam1xrs.eu-west-1.rds.amazonaws.com, Port: 3306, Database: jiminny, SQL: update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610, `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:18:19 where `id` = 31264367)
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Service-Desk - Queues - Platform team - Service space - Jira
Service-Desk - Queues - Platform team - Service space - Jira
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Pipelines - jiminny/app
Pipelines - jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Jiminny
Jiminny
[JY-20879] Enable users to use their new activity types - Jira
[JY-20879] Enable users to use their new activity types - Jira
Sentry error
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
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Level: Error
SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`) REFERENCES `opportunities` (`id`) ON UPDATE CASCADE) (Connection: mysql, Host: jiminny-db-eu-prod.c8yi8pam1xrs.eu-west-1.rds.amazonaws.com, Port: 3306, Database: jiminny, SQL: update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610, `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:18:19 where `id` = 31264367)
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/app/Models/Activity.php in Jiminny\Models\Activity::updateActivityCrmData
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/Users/lukas/.screenpipe/data/data/2026-05-22/1779 /Users/lukas/.screenpipe/data/data/2026-05-22/1779440850666_m2.jpg...
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Illuminate\Database\QueryException: SQLSTATE[23000 Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id` — Work...
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jiminny.sentry.io/issues/6978902356/?environment=p jiminny.sentry.io/issues/6978902356/?environment=production&environment=production-eu&project=82419&query=is%3Aunresolved&referrer=issue-stream...
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monitor_2
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NULL
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Service-Desk - Queues - Platform team - Service space - Jira
Service-Desk - Queues - Platform team - Service space - Jira
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app...
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Service-Desk - Queues - Platform team - Service space - Jira
Service-Desk - Queues - Platform team - Service space - Jira
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app...
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69917
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NULL
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NULL
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2507
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6
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2026-05-22T09:07:29.676242+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-22/1779 /Users/lukas/.screenpipe/data/data/2026-05-22/1779440849676_m1.jpg...
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CloudWatch | eu-west-1 — Work
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1
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eu-west-1.console.aws.amazon.com/cloudwatch/home?r eu-west-1.console.aws.amazon.com/cloudwatch/home?region=eu-west-1#logsV2:logs-insights$3FqueryDetail$3D~(end~0~start~-43200~timeType~'RELATIVE~tz~'UTC~unit~'seconds~editorString~'fields*20*40timestamp*2c*20*40message*2c*20*40logStream*2c*20*40log*0a*7c*20filter*20*40message*20like*20*2f31264367*2f*20*0a*23*20*7c*20filter*20*40message*20not*20like*20*2fAnalytic*2f*20*7c*20filter*20*40message*20not*20like*20*2fTranscript*2f*0a*23*20*7c*20filter*20*40message*20not*20like*20*2fWebhook*2f*20*7c*20filter*20*40message*20not*20like*20*2fMeetingBot*2f*20*0a*7c*20limit*2010000~queryId~'0551e814-f51a-4339-8372-80d7ba4cef27~source~(~'*2a)~lang~'CWLI~logClass~'STANDARD~accountIDs~(~'All)~queryBy~'allLogGroups)...
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Service-Desk - Queues - Platform team - Service space - Jira
Service-Desk - Queues - Platform team - Service space - Jira
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Pipelines - jiminny/app
Pipelines - jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Jiminny
Jiminny
[JY-20879] Enable users to use their new activity types - Jira
[JY-20879] Enable users to use their new activity types - Jira
Sentry error
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
CloudWatch | eu-west-1
CloudWatch | eu-west-1
Close tab
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Account ID: 7657-2019-9711
EU
EC2 EC2
EC2
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Elastic Container Service
S3 S3
S3
CodeDeploy CodeDeploy
CodeDeploy
CloudWatch CloudWatch
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ElastiCache ElastiCache
ElastiCache
Aurora and RDS Aurora and RDS
Aurora and RDS
Amazon OpenSearch Service Amazon OpenSearch Service
Amazon OpenSearch Service
CloudFront CloudFront
CloudFront
MediaLive MediaLive
MediaLive...
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[SRD-6871] Sensi.Ai - Call data not logging to Hub [SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[SRD-6871] Sensi.Ai - Call data not logging to HubSpot activity - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
[JY-20912] Fallback mechanism for users with active SF tokens for CRM Matching - Jira
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Service-Desk - Queues - Platform team - Service space - Jira
Service-Desk - Queues - Platform team - Service space - Jira
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20676 delete AJ reports related objects by LakyLak · Pull Request #12098 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
JY-20915 add alias for EU by LakyLak · Pull Request #12105 · jiminny/app
Pipelines - jiminny/app
Pipelines - jiminny/app
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
SevenShores\Hubspot\Exceptions\BadRequest: Client error: `POST https://api.hubapi.com/crm/v3/objects/contact/search` resulted in a `429 Too Many Requests` response: {"status":"error","message":"You have reached your secondly limit.","errorType":"RATE_LIMIT
Jiminny
Jiminny
[JY-20879] Enable users to use their new activity types - Jira
[JY-20879] Enable users to use their new activity types - Jira
Sentry error
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
Illuminate\Database\QueryException: SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`jiminny`.`activities`, CONSTRAINT `activities_opportunity_id_foreign` FOREIGN KEY (`opportunity_id`
CloudWatch | eu-west-1
CloudWatch | eu-west-1
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